Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,865 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just purchased two turtlenecks last weekend and I am so satisfied with their quality. It was my first time placing an order so I didn't expect much. FASHION NOVA exceeded my expectations - the delivery was fast and items are neatly packed. I'm one happy buyer.”

Helpful Report

Posted 6 years ago

“Great company with excellent customer care services. The branding is really good and the items are so nice and classy. Regardless of the season, fashionNOVA always have something good to offer. Plus a hassle-free transaction and delivery.”

Helpful Report

Posted 6 years ago

“I love FASHIONNOVA. It never takes long for purchases to be up and on its way. Love everything about this shop. The clothes, the prices, the staff & the service - very friendly and professional. Never sent anything back. I never had to.”

Helpful Report

Posted 6 years ago

“It's my first experience buying clothing online and it has been amazing so far. I was helped by the customer support at fashion nova and was given instructions on my purchases. How is that for service! In addition to the sweater, I ordered a pair of denim jeans that's a perfect fit and very forgiving, slimming my lumpy backside which is just what I hoped for. Have worn it for work and leisure and it works well for both. Amazing shop. All the best.”

Helpful Report

Posted 6 years ago

“My experience has been nothing short of wonderful.... easy to use site, beautiful clothing, quick postage and such easy returns. Few touches make it interesting and special. I had a fabulous experience with fashion nova, plus they deliver fast.”

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Posted 6 years ago

“I honestly don't know how you could make it any better - the service is incredible, the prices are reasonable, great range of clothes for all shapes, sizes and occasion - it's fantastic and I love it.”

Helpful Report

Posted 6 years ago

“With this brand, there is always something that I just have to have! I just love the variety in the stock range. Customer service is second to none, any query is quickly answered. Plus my packages arrive very quickly!”

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Posted 6 years ago

“I have been a buyer of fashionnova for a year now and still to this day i wear some of the pieces I purchased years ago which shows how good the quality of the clothes are. Amazing fabric.”

Helpful Report

Posted 6 years ago

“I absolutely adore this shop and have been shopping here since they began. Not only do they create trendy and amazing clothesline, their customer support is also very efficient. I literally just have to visit their website, add some pieces to bag and wait for my package to arrive in a day or two. I get so many options to choose from at prices that just leave me gobsmacked by how affordable they are!”

Helpful Report

Posted 6 years ago

“It's very impressive how fashionNova can stock such a variety of clothing pieces that caters to all body sizes and preferences. Such versatile pieces, it's amazing they can keep up. Shipping is fast and the goods are of high quality. Beats me.”

Helpful Report

Posted 6 years ago

“The goods are priced fairly and their dresses are to die for. The collections are amazingly put. I love how the items I see seem to belong to my closet, naturally. My heart goes for this brand. Quality stuff!”

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Posted 6 years ago

“FN is doing a great job in terms of their services. I for one got no complaints. Been a buyer for a year now and so far, their items and deliveries did not disappoint! Great stuff.”

Helpful Report

Posted 6 years ago

“Everything fashion nova has to offer is so worth the price. The items are so trendy and comfortable. Their jeans are my fave! It's amazing how well made they are, fits me perfectly. I love almost everything this brand has to offer.”

Helpful Report

Posted 6 years ago

“FashionNova gives you a run for your money! The items are so good, for a very decent price range. They go on sale very generously and the delivery is superfast.”

Helpful Report

Posted 6 years ago

“I love all of FN's dresses, especially the Boho ones. The leather short collections are also such babes! The last time I purchased here was last week and I can't help but order some more items.”

Helpful Report

Posted 6 years ago

“Great style, trendy lines, and fast transactions. Couldn't get any better than this. FashionNOVA delivers as promised. A helpful customer care is also a huge turn on.”

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Posted 6 years ago

“I highly recommend this brand to all online shoppers. Good quality of clothes and delivery is prompt. For a stylish you, fashion nova is a must-see. Just loving every outfit fashion nova has to offer.”

Helpful Report

Posted 6 years ago

“FN is such a cool clothing brand. Almost all pieces are so classy and chic. I'm obsessed with the bottoms collection. Everything seems to be so well-put in that collection. The scarfs are also my fave - different flaunting colors. Can't wait to receive the orders I made earlier today.”

Helpful Report

Posted 6 years ago

“I am a returning customer of Fashion Nova. I have always loved how true they are to the services they offer. They also keep up-to-date trends on everything they put up on their site. Not to mention a fast delivery system.”

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Posted 6 years ago

“I thought I'd have a hard time navigating the website, turns out it was just easy-peasy. The categories are so easy to distinguish from each other and the buttons are so convenient to use. I can honestly spend hours scrolling through the site.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,865 reviews