Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,857 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think this brand is great, the styles are great and sizes fit women of all sizes. This shop has got it right - affordable and trendy clothes, fast transaction and delivery great service! Love everything about this shop.”

Helpful Report

Posted 6 years ago

“I alway find an outfit for different types of occasion when I visit your website. It's so easy to place an order and add items to bag. The customer service staff are also a lovely help! I'm so glad that your shop exist - I get to pamper myself with your items. I'll always come back for more.”

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Posted 6 years ago

“I'm so pleased with the bottoms I purchased as a birthday present for my sister. It was a lovely fit and of very good quality for a reasonable price. She loved it too, btw. Your shop is a blessing. Thanks”

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Posted 6 years ago

“Finally, a place for fuller women like me in trendy styles. It was my first time ordering last week, and I just placed another order today. Am extremely glad with my purchases last time. thank you so much, FASHIONNOVA”

Helpful Report

Posted 6 years ago

“Just want to let you know that I love your site and the quality of service is great too. I recently ordered an item that was sadly out of stock, so I tried contacting the customer services and they told me they'll try to check the stocks again and came back to me with one! It's of a different color but I took it! Great shop, lovely services. Kisses!”

Helpful Report

Posted 6 years ago

“The apparels on this shop are so cozy! I've purchased 2 bonnets and a pair of jeans last month and added two sweaters just last Christmas. The styles are cool and very convenient. The delivery's prompt and items are well-packed.”

Helpful Report

Posted 6 years ago

“I was surprised at how uncomplicated it was to use the FN website. The whole thing just reeks of vibrance and great deals. I can honestly spend hours on the website just looking through the collections. FN has also got super quick delivery.”

Helpful Report

Posted 6 years ago

“I ordered bulk clothes last week and got delivered earlier than expected. Thank you for tending to my request last last weekend. The blouses were divine, and my girlfriends loved it. You are amazing, FN!”

Helpful Report

Posted 6 years ago

“Big shoutout to my friend for recommending me this brand. Ever since my first shopping experience, I have owned 6 pieces to date. The items are of quality, very affordable and comfortable to wear. Thanks FN.”

Helpful Report

Posted 6 years ago

“The customer support has been wonderful in answering my queries. The delivery was very quick, too. The items are surprisingly comfortable. I just got my delivery this morning and I enjoyed unwrapping the items and trying them on.”

Helpful Report

Posted 6 years ago

“What to improve? Well I guess the brand is good as it is. I am quite impressed with the quality of clothes they sell and the quick delivery of my packages. The customer care team is also very friendly and professional. Every item in this brand is superb. I love the jeans, most especially. Keep it up.”

Helpful Report

Posted 6 years ago

“With no miss, my packages always get delivered on time. I'm always excited everytime I see my deliveries on the porch. My items fit me so well and they're so comfortable to wear. You guys are great.”

Helpful Report

Posted 6 years ago

“I always go back to fashion nova for more ever since my first my first purchase last month. The experience is very positive and the items are so worth it. The transactions are fast and the services are superb.”

Helpful Report

Posted 6 years ago

“Just received my package today and am so glad to find freebies with it. Highly appreciated. The clothes are great, by the way. I love every piece! Thanks for the package, fashion nova.”

Helpful Report

Posted 6 years ago

“I ordered 3 skirts last weekend simply because they're so cute. Haha. Not only were they delivered on time but the items were well-packed, too. I am a first timer and will definitely recommend your company to friends and family. Thanks, fashionnova.”

Helpful Report

Posted 6 years ago

“FN clothesline is very stylish and up-to what's trending. It's my number 1 go-to online shop to date, I have 8 pieces from this brand already. The quality is so good. Have highly recommended this brand to friends and family.”

Helpful Report

Posted 6 years ago

“I love how fashion nova pieces are so affordable - everything is within my price range. But despite the price, the quality was never compromised. Parcels are delivered fast, too. ANd items are neatly put together.”

Helpful Report

Posted 6 years ago

“Fashion NOVA is such a great discovery for us women. They've got a sizing chart that covers women of all sizes. Plus, the designs are very trendy and chic, you'll love it. It's a one-stop shop and basically got everything a woman needs!”

Helpful Report

Posted 6 years ago

“Thank you FASHION NOVA for such high quality items. Adorable top collection. The jeans are great, too. They fit my backside just well, I love it. The delivery os prompt, too. And their customer support care staff are really helpful.”

Helpful Report

Posted 6 years ago

“This season's collection of sweaters are to die for! They're convenient and perfect. I already bought two pieces last week and my mom is urging me to buy her one. Will be back for more.”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,857 reviews