FlixBus Reviews

"They changed my departure for a trip at the end of May from 9:30 am, to 7:30 am. This change made it unacceptable for me and my daughter to take that trip, so I canceled the trip. After cancelation, I looked for their Customer Service, of which there is an online chat in Canada. That person said, because I canceled the ticket, there was nothing he could do. I wanted a charge-back refund, but he said there was nothing left to do. The FlixBus voucher value was 30% less, and because it's a voucher to be used with them, it's actually a total loss of my money, in the amount of $114.91. I will never consider FlixBus for anything in the future and will keep spreading the word about them anywhere and to anyone I can."

"They changed my departure for a trip at the end of May from 9:30 am, to 7:30 am. This change made it unacceptable for me and my daughter to take that trip, so I canceled the trip. After cancelation, I looked for their Customer Service, of which there is an online chat in Canada. That person said, because I canceled the ticket, there was nothing he could do. I wanted a charge-back refund, but he said there was nothing left to do. The FlixBus voucher value was 30% less, and because it's a voucher to be used with them, it's actually a total loss of my money, in the amount of $114.91. I will never consider FlixBus for anything in the future and will keep spreading the word about them anywhere and to anyone I can."

"They changed my departure for a trip at the end of May from 9:30 am, to 7:30 am. This change made it unacceptable for me and my daughter to take that trip, so I canceled the trip. After cancelation, I looked for their Customer Service, of which there is an online chat in Canada. That person said, because I canceled the ticket, there was nothing he could do. I wanted a charge-back refund, but he said there was nothing left to do. The FlixBus voucher value was 30% less, and because it's a voucher to be used with them, it's actually a total loss of my money, in the amount of $114.91. I will never consider FlixBus for anything in the future and will keep spreading the word about them anywhere and to anyone I can."

"They changed my departure for a trip at the end of May from 9:30 am, to 7:30 am. This change made it unacceptable for me and my daughter to take that trip, so I canceled the trip. After cancelation, I looked for their Customer Service, of which there is an online chat in Canada. That person said, because I canceled the ticket, there was nothing he could do. I wanted a charge-back refund, but he said there was nothing left to do. The FlixBus voucher value was 30% less, and because it's a voucher to be used with them, it's actually a total loss of my money, in the amount of $114.91. I will never consider FlixBus for anything in the future and will keep spreading the word about them anywhere and to anyone I can."

"They changed my departure for a trip at the end of May from 9:30 am, to 7:30 am. This change made it unacceptable for me and my daughter to take that trip, so I canceled the trip. After cancelation, I looked for their Customer Service, of which there is an online chat in Canada. That person said, because I canceled the ticket, there was nothing he could do. I wanted a charge-back refund, but he said there was nothing left to do. The FlixBus voucher value was 30% less, and because it's a voucher to be used with them, it's actually a total loss of my money, in the amount of $114.91. I will never consider FlixBus for anything in the future and will keep spreading the word about them anywhere and to anyone I can."

"The worst company ever \r\nThey keep changing departure time without notification and they refuse to refund"

"J\u2019avais une r\u00e9servation sur le FlixBus N779 au d\u00e9part de Roissy CDG \u00e0 6H10 et \u00e0 destination de Lille. Je me suis pr\u00e9sent\u00e9 \u00e0 6H02 \u00e0 l\u2019arr\u00eat, j\u2019ai vu un FlixBus me passer devant sans num\u00e9ro d\u2019identification. Pas inquiet vu mon avance, j\u2019ai attendu 50mn pensant \u00e0 un retard. Suite \u00e0 mon appel au service client (en anglais uniquement) et \u00e0 la recherche de localisation du bus sur le site, il s\u2019est av\u00e9r\u00e9 que le chauffeur est parti en avance et donc sans m\u2019attendre alors que son scan lui indiquait bien qu\u2019un client (moi) \u00e9tait bien r\u00e9serv\u00e9 sur son Bus. C\u2019est incompr\u00e9hensible, scandaleux et choquant, surtout lorsque l\u2019on se l\u00e8ve aux aurores et que l\u2019on travaille! Le remboursement du billet est une chose, qu\u2019en est il du d\u00e9dommagement?.. J\u2019ai honte pour le chauffeur, franchement c\u2019est inacceptable!.. S.Deltour"