“Danny, our waiter at Leeds Crownpoint Frankie and Benny’s created just the right atmosphere- perfect combination of courtesy, efficiency and cheerfulness. His smiling response to any request was greatly appreciated and ensured our family meal was a great experience. Thank you Danny.”
“Over priced for what you get...vegan burger had to be sent back as hard as rock...vegan pasta with mushrooms and vegan whate sauce...pasta over cooked and so clumbed together hardly any mushrooms..so all pasta..kids meal same price as adults..drinks extortionate prices...Saudi how shocked I was bill oh vegan garlic bread covered in raw flour so that's all you could taste ..no garlic flavour at all..I could go on..42.00!!..said was not impressed with bill for what disgusting food we had ..just had apology..will not visit f and b again”
“Visited the Eastleigh store and had a fantastic meal. Was served by Selena what an amazing member of staff to have. Excellent customer service and very attentive. Was an absolute pleasure to be served by her.”
“Frankie&Benny's..kilmarnock, .the place to eat/drink, excellent service, quick & efficient with very good atmosphere,..Roz..simply the best..thankyou.”
“called in the Merthyr branch today which we do often usually after a visit to the cinema never had a bad meal there and always find the staff very friendly and efficient and Fay who served us today was no exception to this ,she has served us a number of times and is always very attentive”
“Went to Frankie and Benny’s on Monday evening for dinner. The food was lovely and Szinthia was great even though she was rushed off her feet. The service was very good and came with a smile. Thank you Szinthia for a lovely evening.”
“Went to Frankie and Bennys Newmarket Road Cambridge for lunch today. The food was very good and the service was excellent. Denisa served me. I asked if they had Peroni on draft (the default is bottles) and she checked (the answer was 'yes' and I ordered a pint, and I also asked if I could have peas with my steak (not mentioned as a side) instead of salad. Again she asked and again the answer was yes. The service was very prompt and cheerful. Ten out of ten!”
“Had a fantastic meal as usual at Frankie and Benny's Kingston Upon Thames. The food was great and our host Mariusz was absolutely lovely and happy to help in any way. Thank you agin for a lovely evening for my daughters birthday”
“floor was filthy, draft coming from air con on a very cold night, food was reheated and tasteless... flies everywhere.... staff all wore there own casual clothing... no uniform... very disappointed”
“Big chapeau to feltham!!
What a great service!!
Guys you make me feel that I’m in safe place to eat .thank you for the new system Just ask!! , allergies guide to cover all the menu and professional way for the explanation from the the waitress Helen!!it will be my only restaurant from now and on ❤️❤️”
“I been to Feltham branch today to have a lunch on my way back from the airport after long journey I really had a good meal with excellent service including the following up in very warm cozy place. Big Thanks to the Egyptian Queen Helena .see you soon”
“Went to Frankie and Benny's Kilmarnock for lunch and were served by Laila. The food was lovely, but the highlight was being served by Laila. She was a delight and couldn't have been more helpful. We will definitely go back and hope to meet Laila again”
“Went to frankie&Benny,s at the omni center in Edinburgh got a waiter called Manuel he was Brilliant at his Job made our Meal time a very Happy one thank you Manuel hope to get back there soon Karen and Bill Fleming”
