Frankie & Benny's Reviews

4.2 Rating 184 Reviews
79 %
of reviewers recommend Frankie & Benny's
4.2
Based on 184 reviews
Shipping & Delivery
Delivery Methods
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Customer Service
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Email, Live Chat, Telephone

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Anonymous
Anonymous  // 01/01/2019
Ali at Hereford was fantastic great service, very attentive and kind, made a fuss of my toddler as it was her bday (and also me when my Nan in law told them it had been mine too) staff were all great actually and the vegan burger was amazing !
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Posted 4 years ago
Had a fantastic time with my daughter today at your castlegate restaurant. The food was great our waitress Sue, was very friendly and helpful.
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Posted 4 years ago
The pasta sauce is really quite poor - far far from what you would get in a real Italian restaurant and certainly not for the price that they charged. Saying that, the pizza was not bad, but for the same money you could eat at Pizza Express or Franco Manca and still have some change. Didn't try the burgers, but again, any of the luxury burger chains would charge the same or less. F&B is more about the theme than the food, but you do pay a lot for very ordinary food.
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Posted 4 years ago
We were served by Suzanne at the Teesside Park restaurant. Excellent service from Suzanne. Food lovely as well. Definitely go back.
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Posted 4 years ago
Great service by Danny at the Trafford centre frankie and bennies, such a great host attended to our every needs, polite and we had a laugh
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Posted 4 years ago
This used to be a really good place to eat out , It was a treat , ordered a burger tasted better in takeaway places rather than this burger , first one came out cold even chips were cold , Son`s pizza also was cold . Hubby`s salad had limp lettuce not the fresh salad you would expect . It felt and smelt like I was eating in a greasy café , Not the experience I expect from somewhere like F&B`S . With the desserts icecream was like a puddle so more like cream (what there was of it) . custard had a skin on it so had clearly been sitting on hot plate . If I wasn't meeting up with friends and we hadn't already purchased vouchers I would have avoided this place after the bad reviews of late . Though I cant comment on the other people`s food in our group , they were still having their starters and their mains came out . They then had a cheek to add 10% on the bill for a service charge - what service
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Posted 4 years ago
My friends and I ,4 in total visited Nuneaton this evening the food was good and the waitress was very helpful and attentive nothing was to much trouble we will always eat at Frankie Benny's when visiting the cinema, as this us the perfect end to a very nice visit.
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Posted 4 years ago
Seven of us were booked in to Coventry Cross Point on a Tuesday night. Served by Chloe who looked after us very well. Good food, very friendly and great service.
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Posted 4 years ago
Ordered off just eat app ,was delicious ,fast delivery all hot
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Posted 4 years ago
We attend Dalton Park for my daughters 3rd birthday, fantastic service from start to finish, there was a happy birthday banner fixed to our seating area and balloons on the table. Kirsty looked after us (there was 10 of us) nothing was a problem for her. Fantastic job, well done and keep up the good work. Would recommend this restaurant to anyone.
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Posted 4 years ago
Where to start attended there this evening myself, fiancé and my three children. Fiancé burger was raw my steak was like a rock! Only ate it because of the price! My sons pizza had a blonde hair on when we are all dark haired. Didn’t offer an apology at all just took the burger and pizza meal off the bill. Don’t recommend at all.
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Posted 4 years ago
Great service as usual helpful and polite Served by Marylai dalton park
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Posted 4 years ago
While debating outside April ( manager ) approached us with great info regarding menus which certainly lived up to her hype. The new menu for carbonara was so creamy and full of ham ( delicious ) the service was first class will certainly be returning again to Breahead Renfrew.
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Posted 4 years ago
I was severed by Shiu at the cressex Frankie’s in high Wycombe lovely service and tasty food 😊
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Posted 4 years ago
Excellent service nothing was to much trouble.
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Posted 4 years ago
Had fantastic service tonight at F&B in Merry Hill by a lovely waitress - Chelsea. Very attentive, polite and approachable an absolute credit to the company. Food was great as well. Thank you 😊
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Posted 4 years ago
I've eaten at a couple of different F&B's more than once - the service has never been less than great and the food is plentiful, reliably tasty, and good value. Really looking forward to my next return trip to F&B in Harrow!
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Posted 4 years ago
Ayr Frankie and bennies has friendly helpful staff. Delicious food. Great wine.
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Posted 4 years ago
We were at Clark Village. The service provided by your waitress Brie was very good, however your menu was extremely poor. It had been some years since we last visited a Frankie and Bennys restaurant and unfortunately we are unlikely to return ... a great pity.
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Posted 4 years ago
Conchita at London Argyll St. was fabulous at waiting are table.
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Posted 4 years ago
Frankie & Benny's is rated 4.2 based on 184 reviews