Frankie & Benny's Reviews

Name: Frankie & Benny's
Rating: 4.17

4.2 Rating 191 Reviews

79 %

of reviewers recommend Frankie & Benny's

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4.2

Based on 191 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Frankie & Benny's 5 star review on 6th October 2020

Jacob (Tamworth)

Frankie & Benny's 5 star review on 22nd September 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were told they had no tables even though the restaurant was less than half full. We were told they had reservations but it was a Sunday afternoon so didn't seem plausible. Won't eat at this franchise again”

Helpful Report

Posted 6 years ago

“This used to be our main choice of restaurant if we were eating out however our last couple of visits (in the Ashton and Denton branches) have been extremely disappointing - on both occasions we just left after the starter. In Ashton we were due to go to the cinema however went in and got sat down 90 minutes before the film began. It took 25 minutes for someone to come over and ask what we wanted to drink!! Another 15 mins for our order to be taken - it was that slow we actually asked how long food would take. We ordered a starter and a main meal however 20 minutes before the film was due to start we were still waiting for our main!! So we had to cancel it (by the way in all this time we hadn't been asked if we wanted anymore drinks - we had to ask). In Denton we ordered a starter and a main however the dough balls we ordered for starters were so hard again we cancelled our main meal. We are so disappointed especially when we used to be regulars however it will take us a while before we chose Frankie and Benny's to eat again.”

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Posted 6 years ago

“Went to Basildon for Breakfast, had waffles with fruit sent waffles back twice they were cold, gent's loo bucket under urinal, light out is disabled loo, used to be lovely there gone down hill will not go back, expensive.”

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Posted 6 years ago

“Best long island ice teas”

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Posted 6 years ago

“Bad food, overpriced, and not a great service.”

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Posted 6 years ago

“The waiters were very polite and spoke Italian fluently. Food was served promptly and piping hot. I had Spaghetti Bolognaise and it was superb.”

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Posted 7 years ago

“Excellent food and they bend over backwards to make sure you are enjoying your time with them. Extremely happy”

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Posted 7 years ago

“Nice food and good price. Fine service and nice ambiance.”

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Posted 7 years ago

“Awful experience at Frankie and Bennys in Manchester Printworks. Felt like I was a 90s kids disco with Steps blaring our full blast on repeat. The food was awful, how wrong can you get a pizza? Terribly wrong. Frankie and Benny will be turning in their graves. Service poor. Too long to wait for a table”

Helpful Report

Posted 7 years ago

“We went for breakfast and had some amazing pancakes. The service was fabulous and the food, super tasty. The weather is amazing and we sat outside with our dog, they even brought out some water for her! Great food, great service and it was on £25!! Brilliant value!”