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Fresh Patch Reviews

4.3 Rating 279 Reviews
79 %
of reviewers recommend Fresh Patch
4.3
Based on 279 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Fresh Patch Reviews
Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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I am happy with the service, it does the job!
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Posted 9 years ago
i have purchased freshpatch multiple times since we moved to the city and my dog loves it.
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Posted 9 years ago
its easy to order and I love the subscription allows it to arrive as often as I like. My dogs use it no problem. I put it on my balcony and it's their mini yard. Only issue I've had is when it rains it gets a little sloppy and my dogs don't like to stand on wet grass so they'll pee or poop next.
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Posted 9 years ago
Great, works very well!
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Posted 9 years ago
Easy to order. Shipped quickly. So glad I found freshpatch! Has been great to have when I have to leave the house for a little longer during the day I know my doggie can relieve herself ! I tried many options and fresh patch is the best, because when I need a new one I can just throw the old one out and order! No cleanup . Really easy
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Posted 9 years ago
Fresh Patch replaced pee pads for my Italian Greyhound. She used to eat her pee pads and get bloody diarrhea. Now, she is back to being a healthy dog! Thank you!
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Posted 9 years ago
I've used FreshPatch for over a year now and it's been fantastic. The grass is big enough for my two Maltese dogs to use and it stays fresh for about 3-4 days -- even in the extreme AZ heat. I've only had about 4 instances in the past year. A couple of times the FreshPatch seemed to be attracting ants and a few other times the grass smelled terrible. Since I get a FreshPatch every week, I'd say that's a great success rate (93% to be exact!). I also really love the account management interface, only wish I could pause delivery if I'm going to be out of town. Customer service is awesome too. A MUST for dog owners in apartment complexes!
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Posted 9 years ago
Great! We have been using this service for over a year with our dogs because we are in an apartment complex, and it has been a life saver. Thanks!
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Posted 9 years ago
Excellent - liked the regular size patch.
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Posted 9 years ago
Great, it has been a life saver!
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Posted 9 years ago
I have two tiny dogs in my apt. I have a doggie door that goes right out to the balcony with the fresh patch grass. Both my dogs went naturally to the grass to use it and love it. I have grass sent to me every two weeks and it is super convenient! The website is easy to use for any changes I need to make to my acct and when I need to call, the customer service is great! I cannot say enough good things about it!
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Posted 9 years ago
The grass always comes fresh and my dogs love it!
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Posted 9 years ago
We keep a patch of grass in our garage for those times when the Utah weather gets too extreme (snowy/scorching/windy/lightning) to take a potty break outside. It has been a lifesaver!
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Posted 9 years ago
Very good experience. They ship super fast. I signed up for automatic delivery every two weeks and it arrives at my door like clock work.
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Posted 9 years ago
It is obviously easy to use and very fresh. It smells good and my dog gets excited every weeks hen there is a new one. It is much better than taking him to go pre down three flights of stairs whenever he finds it convenient.
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Posted 9 years ago
Always on time, great experience.
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Posted 9 years ago
We love our fresh patch!
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Posted 9 years ago
I have a little Miniature Pinscher by the name of Rosie. She is the love of my life. My Mom took care of her while I was in Africa for a few weeks. Normal I take Rosie to the yard to potty on a leash , this keeps her out of the cat food. But I knew this would be difficult for my Mom. So I fenced in a area and added your grass for a potty spot for her. All my Mom had to do was to open the door for her. It made her job so much easier. Thank you so much. Lana
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Posted 9 years ago
My dog + I love having the convenience of this pet grass delivery and it eats all of the odors.
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Posted 9 years ago
Wonderful addition to my balcony for when my dog doesn't want to go out in bad weather.
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Posted 9 years ago
Fresh Patch is rated 4.3 based on 279 reviews