Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.34

4.3 Rating 279 Reviews

79 %

of reviewers recommend Fresh Patch

4.3

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Joan Melendez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our dog's typical anxiousness ramped up into high gear after we moved into a 6th floor condo and she was frozen with fear of all the different noises, people, and vehicles. It was tough to get her to leave the "safe spot" of her crate just to "go for a walk" that she used to enjoy. Our door man told us about others in the building who had ordered fresh grass for their dogs. I had to investigate. The week before our order arrived was one of the longest weeks of helping our anxious dog adjust to this type of home. The first night she ignored it when we rolled it out. The next morning, however, she truly appreciated having such swift access to some turf. Thus, that was the beginning of her becoming a happier dog. We still take an hour long walk each day in addition to a couple very short ones but having the grass right on our small deck has made a huge difference in her demeanor.”

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Posted 5 years ago

“Needed a replacement patch and reached out to customer service which helped in securing the replacement and offered future ordering suggestions.”

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Posted 5 years ago

“our dog loves her fresh patch, thank you”

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Posted 9 years ago

“The dos love it.”

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Posted 9 years ago

“I am so pleased with Fresh Patch. Our dogs are loving their new grass pad at the apartment and their daddies are loving them because they can easily let the dogs out on the balcony to use the pad instead of getting their leashes on and leaving the apartment to find grass. Our two small pomeranians learned to use the patch really quickly, we went from having a backyard to apartment living temporarily and it is amazing how fast they took to the pads. The customer service is great, a fresh patch box arrived from Fedex completely torn up and destroyed. I then sent customer service an email and they had another fresh patch out the door first thing Monday morning. Very pleased.”

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Posted 9 years ago

“Fresh Patch monthly delivery for our aging pup is great. He was recently diagnosed with diabetes, so putting this on our patio for midnight bathroom runs has been a game changer. Highly recommend”

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Posted 9 years ago

“Had no issues. Fast delivery. The grass lasts forever, however, my dogs will not touch it. : (”

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Posted 9 years ago

“Very convenient for my old blind dog”

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Posted 9 years ago

“I have two dogs (chihuahua rescues). One is housebroken the other almost. And that one is afraid of her crate. So when we are'nt home she is gated in the kitchen. With potty pads she missed or they leaked. With Fresh Patch and it's natural grass feel against her belly, every time, she goes right where she is supposed to. When we are home, we set it aside and she goes outside. This will be a lifesaver in the winter when my small chihuahuas have trouble in the deep snow. I get 4 weeks out of my patch, I spray it with water once or twice a day. And it has never had a urine smell. Couldn't be happier with Fresh Patch!”

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Posted 9 years ago

“Always easy and super convenient!”

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Posted 9 years ago

“Used Fresh Patch in San Dimas, CA - received it literally the next day, every time. Now use it living in the country in Payson, AZ. Still LOVE it. Takes only 2 days to receive. Thank you for this idea!! Saves the extra dog walking trip each day. :)”

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Posted 9 years ago

“My dog loves the fresh grass that is delivered every 2 weeks. I tried every 3 weeks and I would not recommend it. I keep 2 grass patches at the same time, so I get my new one delivered and then rotate my oldest one out, it works great and gives my pet a larger area to go potty on.”

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Posted 9 years ago

“What made my purchase was the fact that the box came in a poor but still usable condition-I told customer service as such, they offered me a quick option to replace that box and I said yes. Shipping and everything was free and I actually ended up buying another fresh patch so overall, I have a replacement + 2 fresh patches (one of them w/ pine bordering which is way better than the cardboard box) and an extra box in case something weirdly wrong happens :) All under $70”

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Posted 9 years ago

“I always order works grest living in apt”

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Posted 9 years ago

“Great%F0%9F%98%84”

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Posted 9 years ago

“I love this item. I get it delivered every two weeks”

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Posted 9 years ago

“loved it , it was so easy! dogs knew to pee on it. We now have a backyard so we dont need it anymore”

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Posted 9 years ago

“Fresh patch saved our condo! Now our dog goes out on the balcony on her fresh patch and doesn't disturb our condo (or my wife)!”

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Posted 9 years ago

“Worked great while I was in an apartment without a backyard.”

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Posted 9 years ago

“Pretty good some little billing and shipping issues that you quickly resolved”

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Posted 9 years ago

Fresh Patch is rated 4.3 based on 279 reviews