Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.38

4.4 Rating 276 Reviews

80 %

of reviewers recommend Fresh Patch

4.4

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Joan Melendez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our dog's typical anxiousness ramped up into high gear after we moved into a 6th floor condo and she was frozen with fear of all the different noises, people, and vehicles. It was tough to get her to leave the "safe spot" of her crate just to "go for a walk" that she used to enjoy. Our door man told us about others in the building who had ordered fresh grass for their dogs. I had to investigate. The week before our order arrived was one of the longest weeks of helping our anxious dog adjust to this type of home. The first night she ignored it when we rolled it out. The next morning, however, she truly appreciated having such swift access to some turf. Thus, that was the beginning of her becoming a happier dog. We still take an hour long walk each day in addition to a couple very short ones but having the grass right on our small deck has made a huge difference in her demeanor.”

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Posted 5 years ago

“Needed a replacement patch and reached out to customer service which helped in securing the replacement and offered future ordering suggestions.”

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Posted 5 years ago

“This was awesome- shipped right to my door and was fresh, new grass.”

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Posted 8 years ago

“It was wonderful”

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Posted 8 years ago

“Really great service and my dogs love it.”

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Posted 8 years ago

“What a blessing this is for someone like me who lives in a condo. My dog uses it with a dog door and I never have accidents in the house. Thank you.”

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Posted 8 years ago

“A dream for people who live far away from grass or need a little potty spot, for their dogs to have regular breaks! It's so easy and so wonderful. Signed up for the regular service, immediately after I got my first patch!”

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Posted 8 years ago

“We live in Seattle and the rainy season is definately here. My little chihuahua hates the rain and the cold so I put this on my covered deck and he loves it. No more shaking and looking at me with those big brown eyes saying, "Really, mama In this freezing rain". I slide the door open and he is back in the house in about 90 seconds. I'm on auto-delivery!”

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Posted 8 years ago

“My dog loves it!!”

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Posted 8 years ago

“Fresh Patch is a very nice solution for a pet lover who lives on the second floor.”

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Posted 8 years ago

“Glad I ordered the additional sleeve. It looks slick :)”

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Posted 8 years ago

“From the initial order to the day it was delivered I was notified on every move my package made. Thank you for the great service”

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Posted 8 years ago

“My dog uses 2 boxes and I replace them about every 3weeks. The shipping charge was dropped on the last delivery which was much appreciated.”

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Posted 8 years ago

“Easy and painless.”

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Posted 8 years ago

“Most of the time it is excellent! Sometimes shipping messes it up but not to often”

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Posted 8 years ago

“We have two small dogs and they love their Fresh Patch.”

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Posted 8 years ago

“My dogs used the grass that first day I put it down.”

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Posted 8 years ago

“it was great, no complaints”

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Posted 8 years ago

“it?s nice to know this option was available. recently got a rescue and had a hard time at first getting her not to potty int he house. she now either uses a pee pad or the patch, so thank you.”

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Posted 8 years ago

“So far great, she doesn't **** on it, just pee. Poops rt next to it. Overall super happy with fresh patch wish you guys had a distribution center on the east coast”

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Posted 8 years ago

Fresh Patch is rated 4.4 based on 276 reviews