Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.38

4.4 Rating 276 Reviews

80 %

of reviewers recommend Fresh Patch

4.4

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Joan Melendez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fresh Patch has made training my puppy a good experience. She goes out on the patio to use the bathroom and likes the grass patch as opposed to the potty pads I had in my condo. I recently updated her area to make it seem more like a park/backyard experience. P.S. The customer service at Fresh Patch is also amazing! Great product & awesome service - can't go wrong with that!”

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Posted 4 years ago

“I wanted to try fresh patch so I ordered a large to start with. When the package came, wow! I was more then impressed with the quality of this piece of grass. I'm a breeder and it is very important to keep my puppies space clean. This is not only efficient but attractive in their puppy pen. I have upgraded for an xl weekly for my 2 litters of GSD's totaling 14 pups. I think their puppy parents will be pleased knowing their dogs already know the appropriate place to go to the bathroom. I will be recommending fresh patch to the puppy parents until their puppies have been full vaccinated against parvo. Most puppies should not go to pet stores, walks, dog parks and sometimes even their own backyard, as parvo could be lurking anywhere. This will ensure that their puppy has their very own safe space to relieve itself. Thanks again Fresh Patch. I've mentioned ya'll on my website as well! EXCELLENT PRODUCT and very affordable.”

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Posted 4 years ago

“I have used the service for a few months. Grass is green and lasts use 2 1/2 - 3 weeks. I have had a a couple issues but as soon as I called they shipped out new grass free of charge. Customer service is on point!”

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Posted 4 years ago

“Literally the BEST product I’ve seen in years. Makes yours and your pets life easier and no smell, no fuss, no maintenance and actually we can’t wait to see the fedex guy every two weeks. Great job Freshpatch!!😍😍”

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Posted 4 years ago

“I ordered a Large FreshPatch but unfortunately showed up damaged due to FedEx. I reached out the same day of delivery and they had sent a replacement right away. Great Company & Customer Service.”

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Posted 5 years ago

“I purchased this product for my cat! He is a city/indoor cat and I wanted him to know what grass really felt like! I knew he was missing that feeling! He is laying on it as we speak and I just put my order in for my second one! This product isn't just for dogs! Tanner loves it too! xo PS I am truly in love with the fact that it is not fake grass and it makes ZERO mess. 10/10 product”

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Posted 5 years ago

“Love the product! Bought 2 Fresh Patches as I was having surgery and live in an apartment. Kept one outside on patio and the other just inside by the door. Worked out great - don't know what I would have done without!”

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Posted 5 years ago

“PERFECT SOLUTION We live in Central Oregon and the winters are snowy and freezing. Our boys (Whippet and Chihuahua) hate going out in that weather. We bought the XL Fresh Patch and tray to put in our carport so they will always have a patch of grass to potty on.”

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Posted 5 years ago

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Posted 5 years ago

“Love the Fresh Patch Awesome! My Papillon uses it with no issues since moving into an apartment.”

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Posted 5 years ago

“2nd time was even better!! I got the large fresh patch for my kitty this time instead of the standard and she loves it even more!! Not to mention i got my package in 5 days and it was sooo green and healthy!!”

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Posted 5 years ago

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Posted 5 years ago

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Posted 5 years ago

“We love it! I live in an apartment complex and I was fearful of letting my 8wk old puppy potty in the same area as other dogs (my vet warned that apartment complexes are the worst for having unvaccinated puppies) It’s been really nice being able to let her out on my third story balcony. We had no trouble learning to use the bathroom on the patch. I recommend getting a large one to give lots of space for your pet to sniff out the perfect spot. Great for teaching her to go on grass outside as opposed to puppy pads indoors. I’m definitely planning to get more!”

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Posted 5 years ago

“seriously the best customer service I’ve received in years - they make it look easy. Dog took to it on day 2 and honestly can’t believe the difference it has made. It’s freeing! For us and the dog! Can’t recommend this product more highly.”

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Posted 5 years ago

“Great perfect. really is coming thru for us in the puppy potty training process.”

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Posted 5 years ago

“Fresh Patch - Road Trip! I ordered our first Fresh Patch about three weeks ago when we first got our new baby Jack Russell puppy. We live on the 12th floor of an apartment on a park with hundreds of other dogs in the neighborhood. We couldn't put Scout down on the grass because he hadn't had all of his shots yet, but he was trained to go on grass and cried whenever I tried to get him to use a pee pad! We put the Fresh Patch on our balcony and it was a miracle! Cut to now - we are on a cross country road trip and our Fresh Patch is with us, journeying from state to state, hotel to hotel. Scout has no problem going on Fresh Patch - I even took it out of the car and placed it on the sidewalk in the middle of a bustling city. When he wakes up in the middle of the night, we drop him onto Fresh Patch and he goes right away. He's happy, we're happy. My eyes light up when I talk about Fresh Patch.”

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Posted 5 years ago

“Perfect Solution We recently moved from a big house to a downtown condo. We have a puppy and a 13 1/2 yr old dog. We take them out on long daily walks, but bc of the puppy’s need for more frequent urination and the senior bladder of the older dog, having the XL fresh patch on our deck makes our life much easier. The dogs were very easy to train to use the patch!”

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Posted 5 years ago

“If your looking to add a little outdoor to your inside for your indoor kitty like me this is the perfect thing for it!!! It arrived pretty fresh and after two days of watering it, it greened up right away, I’ve had it for two weeks now and it’s still in pretty good condition!!!”

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Posted 5 years ago

“I was really impressed with everything about this patch of grass and the box it comes in. The box is waxed and really sturdy. The grass is thick and lush. I bought it for my elderly shih tzu who is having some bladder control trouble. Unfortunately she didn’t take to going on the patch since we only go for walks outside. My younger pup, however, absolutely loves napping on it! I will give this another chance and recommend it to anyone to try. The quality is really top notch.”

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Posted 5 years ago

Fresh Patch is rated 4.4 based on 276 reviews