Fresh Patch Reviews

4.4 Rating 273 Reviews
80 %
of reviewers recommend Fresh Patch
4.4
Based on 273 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Excellent - liked the regular size patch.
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Posted 7 years ago
Great! We have been using this service for over a year with our dogs because we are in an apartment complex, and it has been a life saver. Thanks!
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Posted 7 years ago
I've used FreshPatch for over a year now and it's been fantastic. The grass is big enough for my two Maltese dogs to use and it stays fresh for about 3-4 days -- even in the extreme AZ heat. I've only had about 4 instances in the past year. A couple of times the FreshPatch seemed to be attracting ants and a few other times the grass smelled terrible. Since I get a FreshPatch every week, I'd say that's a great success rate (93% to be exact!). I also really love the account management interface, only wish I could pause delivery if I'm going to be out of town. Customer service is awesome too. A MUST for dog owners in apartment complexes!
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Posted 7 years ago
Fresh Patch replaced pee pads for my Italian Greyhound. She used to eat her pee pads and get bloody diarrhea. Now, she is back to being a healthy dog! Thank you!
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Posted 7 years ago
Easy to order. Shipped quickly. So glad I found freshpatch! Has been great to have when I have to leave the house for a little longer during the day I know my doggie can relieve herself ! I tried many options and fresh patch is the best, because when I need a new one I can just throw the old one out and order! No cleanup . Really easy
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Posted 7 years ago
Great, works very well!
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Posted 7 years ago
its easy to order and I love the subscription allows it to arrive as often as I like. My dogs use it no problem. I put it on my balcony and it's their mini yard. Only issue I've had is when it rains it gets a little sloppy and my dogs don't like to stand on wet grass so they'll pee or poop next.
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Posted 7 years ago
i have purchased freshpatch multiple times since we moved to the city and my dog loves it.
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Posted 7 years ago
I am happy with the service, it does the job!
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Posted 7 years ago
Pretty good some little billing and shipping issues that you quickly resolved
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Posted 7 years ago
Worked great while I was in an apartment without a backyard.
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Posted 7 years ago
Fresh patch saved our condo! Now our dog goes out on the balcony on her fresh patch and doesn't disturb our condo (or my wife)!
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Posted 7 years ago
loved it , it was so easy! dogs knew to pee on it. We now have a backyard so we dont need it anymore
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Posted 7 years ago
I love this item. I get it delivered every two weeks
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Posted 7 years ago
Great%F0%9F%98%84
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Posted 7 years ago
I always order works grest living in apt
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Posted 7 years ago
What made my purchase was the fact that the box came in a poor but still usable condition-I told customer service as such, they offered me a quick option to replace that box and I said yes. Shipping and everything was free and I actually ended up buying another fresh patch so overall, I have a replacement + 2 fresh patches (one of them w/ pine bordering which is way better than the cardboard box) and an extra box in case something weirdly wrong happens :) All under $70
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Posted 7 years ago
My dog loves the fresh grass that is delivered every 2 weeks. I tried every 3 weeks and I would not recommend it. I keep 2 grass patches at the same time, so I get my new one delivered and then rotate my oldest one out, it works great and gives my pet a larger area to go potty on.
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Posted 7 years ago
My dog loves the fresh grass that is delivered every 2 weeks. I tried every 3 weeks and I would not recommend it. I keep 2 grass patches at the same time, so I get my new one delivered and then rotate my oldest one out, it works great and gives my pet a larger area to go potty on.
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Posted 7 years ago
Used Fresh Patch in San Dimas, CA - received it literally the next day, every time. Now use it living in the country in Payson, AZ. Still LOVE it. Takes only 2 days to receive. Thank you for this idea!! Saves the extra dog walking trip each day. :)
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Posted 7 years ago
Fresh Patch is rated 4.4 based on 273 reviews