Home Bargains Reviews

Name: Home Bargains
Rating: 3.23

3.2 Rating 290 Reviews

54 %

of reviewers recommend Home Bargains

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3.2

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was absolutely disgusted visiting the Southport Home Bargains store on a trip with my family for the fireworks event. We popped in on Saturday 21st September to what I can only describe as war. We were walking past these doors to the back of the store, 2 guys in redish coloured shirts shouting at each other. My kids were upset and one quickly shut the doors and the shouting continued and could still be heard I can only take it they were managers, to be honest being in management myself it was very unprofessional. For one thing, any discussions or in this case shouting match should take place in offices, I take it this store must not have one. I detected bullying by one of the managers and I strongly recommend that this manager be removed from the store as unfit to manage. All the staff are very helpful, but again you could see they were all stressed out. I’m not one to write these type of things usually, but I can only take that if a manager with bullying behaviour is doing it to a colleague, then he is probably doing it to all staff too I strongly advise this manager is pulled in for retraining or even removal for the sake of the staff well being I don’t not wish my email shared with the company, but you can send them my review to look after the staff there”

Helpful Report

Posted 1 year ago

“Went to east lancs in Liverpool all the staff were lovely especially shah on till 3 so patient mum has dementia and waited while she done her shopping and I packed well done 👏 and the staff in the cafe”

Helpful Report

Posted 1 year ago

“Why Christmas Decorations in August, when the weather still fine and people want gardening stuff not Christmas balls want weed killer. Seriously shops are getting earlier and earlier why not buy a bigger store and leave them out all the time with other items that are needed”

Helpful Report

Posted 1 year ago

“Staff very rude stood about chatting..portsmouth store”

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Posted 1 year ago

“Brought something on a late Sunday afternoon. Then ir was faulty returned it the next day .on a Monday. Staff had trouble to do a refund waited 5 mind for her to sort it . Been 5 days now and still waiting on my refund. Back in my bank. Most places its 3 days . Thank ill use cash next time If ishop here again its a joke”

Helpful Report

Posted 1 year ago

“Went to home bargains at Parkfield Road, Stockton on Tees. Very helpful staff particularly Cheryl who reached for some storage boxes for me and carried them to the counter. The lady on the tills, Anne Marie, was so nice too. Overall a really good experience.”

Helpful Report

Posted 1 year ago

“I would just like to say how extremely helpful Wayne and Jackie were today 19.5.24 at the Home Bargains Store in Spennymoor . Their customer Service was fantastic, nothing was a problem, very polite, helpful and professional, thank you to you both.”

Helpful Report

Posted 1 year ago

“Sarah was very helpful she looked after me as IAM in a mobility scooter she could not do a enough to make sure i got my purchases”

Helpful Report

Posted 1 year ago

“We recently visited Home Bargains in Milton Keynes and were astounded at the stock you keep and the prices! The staff were also very helpful..! We wish we had a Home Bargain store in Dunstable, Bedfordshire, as do lots of other people we know!”

Helpful Report

Posted 1 year ago

“Rude staff at preston capitol one center Customer service training greatly needed.”

Helpful Report

Posted 1 year ago

“Simon who works in the Droylsden store in Tameside Manchester has got amazing customer service skills. I went in the buy washing basket but there were no lids on the shelf. I asked Simon if he could help me. He asked me what colour l wanted not only did he get me the lid he put it on for me, then put in in my trolley. He also checked that there was no faults on the basket. He’s a lovely young man. Very friendly & easy to speak. A credit to your company”

Helpful Report

Posted 1 year ago

“Shout out to Lesley Shepherd from the Droylsden Home Bargain store. She is an absolute star 🌟 Always so cheerful and brightens everyone's day.”

Helpful Report

Posted 1 year ago

“Went into Droylsden home bargains, and got welcomed with smile ,the assistant who helped her name was michelle,she was very happy and cheerful help me find what I wanted shes a credit to the store,definitely will be back”

Helpful Report

Posted 1 year ago

“Just to thank Michelle in Home Bargains at Droylsden, for all the help nothing was too much, and always with a smile x”

Helpful Report

Posted 1 year ago

“Yesterday I was in home bargains in Unit 1 Melmount Road Strabane Co Tyrone BT829ED Northern Ireland and I was helped by a very friendly lady called Michelle McBride. I walk with the aid of two sticks and Im not able to carry much if I don’t access a trolley, she asked if I was ok and then offered to take my messages to the checkout, she was very friendly and chatted and nothing was a bother for her. I was back in this morning again and spoke to the manager of the store and told her how great Michelle was and how she’d helped me the day before and they should be proud to have such a great and helpful worker”

Helpful Report

Posted 1 year ago

“Don’t shop at Hayle store or risk £100 parking fine. 78 year old couple one has Alzheimer’s fined £100 for 17 minutes over time after spending £123 in the store. They claim that it’s not their fault as they don’t run the parking but they do have an obligation to support their customers and if they don’t then their customers will not support them. They also do choose to use Parkingeye to manage the parking.”

Helpful Report

Posted 1 year ago

“Very rude staff pushing people away to fill the shelves and not saying sorry! I did say something to them and they did nothing. Will not go to the one in Fleetwood ever again”

Helpful Report

Posted 1 year ago

“Over charged for 2 items on the same transaction! Then expect me to return to store for a refund when I live 40 minutes away!”

Helpful Report

Posted 1 year ago

“Today whilst at the Beacon Retail Park MK I was served by Kieran B. I’ve got a broken elbow and wrist and he was super helpful. Offering to put my shopping onto the conveyor belt and to pack my bags. He was very friendly and chatty. He has great customer service skills. I did speak to the manager on shift because sometimes reviews on here don’t get back to the person themselves. He just deserves a shout out and a massive thank you.”

Helpful Report

Posted 1 year ago

“New Store at Dragonville,Durham is good but the cafe has no gluten free options at all.plenty of vegan and vegetarian choices but not a single gluten free option .”

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Posted 2 years ago

Home Bargains is rated 3.2 based on 290 reviews