Home Bargains Reviews

Name: Home Bargains
Rating: 3.24

3.2 Rating 285 Reviews

55 %

of reviewers recommend Home Bargains

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3.2

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the staff are always polite and when I asked for a product which was not on view they looked in the back and found it!! as it was heavy lovely Melissa offered to take it to my car without me asking, same happened the next day when Don did exactly the same great service and again offered to take it to my car. your manager Sanjeev is always available for questions which are always answered very politely! well done HB LOUDWATER, High Wycombe, well done team!”

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Posted 2 years ago

“home bargains loud water has the best sales staff I would like to mention the sore manager SANJEEV, and sales staff DON AND MELLISA. I shop regularly here and bought compost and many bags of garden bark, this was not on show and when I asked they said we will check, they found it in the back! without me asking they said we will carry it to your car!! very polite and extremely helpful, thank you!”

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Posted 2 years ago

“Excellent service and really friendly staff.”

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Posted 2 years ago

“While shopping in the Limavady branch the staff including managers were more than helpful in locating items and and answering any queries that I had A special call out to Zuzanna for all her assistance and helping me take my purchases to the car”

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Posted 2 years ago

“The assistant manager ( NIA) at the Home Bargains store at Bangor, North Wales went above what I expected from customer service on my recent shopping visit. Checking stock availability of a much needed product which had been out of stock for 4wks ( pet care dept.) , checking the main stock line on their system and assurance that the product was on re order, providing the stock description and product code for my future refence for online order or in store use. Thank you 5*”

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Posted 2 years ago

“I left my phone in the trolley in home bargains at Eastern Avenue branch would like to thank the person but unfortunately they did not leave their name they gave it to an employee named Nicole think she was a supervisor and thank her for keeping it safe thanks once again 👏👏”

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Posted 3 years ago

“Home bargins it the worse place to shop. No understanding regarding people with invisible disabilities. The staff have no customer service skills & most of all the healthy & safety standards are appalling . Oldham centre store”

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Posted 3 years ago

“The store in Platt Bridge Wigan, is a disgrace. They allow homeless people to beg outside the store & the beggers drink beer & smoke weed & the stench of the weed being smoke is all around the store inside.”

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Posted 3 years ago

“Thankyou to Melissa in home bargins who always goes above and beyond to help me anytime im in Dungannon store ❤”

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Posted 3 years ago

“Went to Colchester home bargains , Eleanor the assistant was friendly and super helpful”

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Posted 3 years ago

“I always go into the Ashford store and in that store is a lovely very friendly man called Riley,he is always happy and smiley and always willing to help me find items,when i dont see him i actually miss him,We mist often have a quick little chat while he is working,home bargains need more Rileys in there store.”

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Posted 3 years ago

“Went into Ipswich store and found the staff a delight, helpful and happy to serve. Store manager took me to the items I couldn't find and delivered a first class service. Will deffo be going back.”

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Posted 3 years ago

“I am very pleased with the recent order from Home Bargains. I found it to be reasonably priced with ordering and delivery seamless. I have a baking tray, towels, terry bath mat, a large cord storage bin and a small ' my little home ' cotton rope storage. I would recommend and I will use again.”

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Posted 3 years ago

“Absolutely delighted with the customer service today in home bargains Ramsey was such a gentleman who went out of his way to get me my water feature and also Fraser duty manager who offered me help if I needed to take to the car.😁”

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Posted 3 years ago

“I have used your flower delivery service twice, great value and wonderful service. Thank you Comments from friends Oh wow they look beautiful. Will definitely use them again”

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Posted 3 years ago

“I am FUMING! I placed an order of cat litter 1 case supposed to have 8 bags. I ordered 2 cases. Only 2 bags been delivered. I called customer services and been told only one person worked that day and no one picked up the phone in refund department. Eventually i got email response and a refund for missing items. Although they sent me wrong amount and i had to calculate for them as there was some money missing from the refund. I ordered AGAIN, as I still need the remaining litter (3 cats at moms home). I paid £10 for Hermes (Every) delivery. They left the heavy boxes in communal area downstairs, for my elder mother to bring those boxes up herself. Although the note in delivery was clear ''please leave outside the flat doors''. I called home bargains customer services, and the women on the phone only said sorry, but there is nothing she can do about it. At this point no refund offered for delivery (and when i asked for that she said she cant offer that), no compassion or emotion towards the situation. She could care less. I will be deleting my account with them for good and will never buy anything from them, because the customer service could care less about it. Update: my elderly mother had to additionally PAY a random guy to bring it upstairs for her.”

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Posted 3 years ago

“Website misleading I was lead to believe I could get multipack offer of 24 cans of cat food for £4.58 I ordered 2 packs maximum allowed when received I only got 1 pack of 24. I was told had ordered it wrong but as you couldn't order anything else that is not true.”

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Posted 3 years ago

“I just want to say how happy my daughter and myself were to shop in your earstown branch on 25th April 2022. Skye was on her way home from her shift and yet still took the time to help us to find what we were looking for and even gave us recommendations she was just,lovely and an asset to the store.also Claire who served us at the checkout she was also very polite,helpful it was her we told about the girl who helped us and she told us her name.lovely staff.and it was a pleasure to shop there. They both deserve a recognition for their great work. Mrs Josie & Miss Gemma Unsworth.”

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Posted 3 years ago

“Home bargains Paisley st liverpool Store manager Gareth and staff.. I would like to take this opportunity to thank this man for the help he gave me today he was absokutky lovely..funny too! And to say ALL the staff All of the time have treated me lovely helping me with anything i asked. Being disabled is'nt easy most of all with shopping unable to reach up to shelves etc but the gang in the store are all lovely and willing to help any way they can... Thank you so much i appreciate each of you for all the time you've given me in your busy day .. Elaine.x”

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Posted 3 years ago

“I bought rattan garden furniture for the price it is excellent quality and fast delivery well worth the money 5 stars from us”

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Posted 3 years ago

Home Bargains is rated 3.2 based on 285 reviews