Home Bargains Reviews

Name: Home Bargains
Rating: 3.23

3.2 Rating 290 Reviews

54 %

of reviewers recommend Home Bargains

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3.2

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Home Bargains 1 star review on 16th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely staff at the crostons rd branch especially sarah who works on the tills nothing too much trouble knows most of customers names and is lovely to everyone”

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Posted 3 years ago

“THE AWFUL MUSIC IS FAR TOO LOUD. IT IS SO ANNOYING THAT IT MAKES ME ANGRY. THIS SORT OF AUDIO EXCREMENT SHOULD BE USED AS BACKGROUND NOISE ONLY. WHO EVER IS RESPONSIBLE FOR ALLOWING THIS SOULLESS GARBAGE TO BE PLAYED OVER AND OVER SHOULD BE FORCED TO LISTEN TO IT EVERY HOUR OF THE DAY, LIKE THE POOR WORKFORCE HAVE TOO. IT IS TORTURE, PLAIN AND SIMPLE. DISGUSTING.”

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Posted 3 years ago

“Every time me and my wife visit any HB the visit is always a pleasant one, the staff are always willing to help and friendly, its a shame more shops wasn't like them”

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Posted 3 years ago

“Made an order. Heard nothing from the store. Then after two weeks i contacted home bargains and finally they returned my money. Not recommended”

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Posted 3 years ago

“Please sort your website. It is frustratingly bad to use. gave up it was wasting my time. I will buy elsewhere.”

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Posted 3 years ago

“I visited home bargains at the western industrial park and was served by Tejal. She is one of the most helpful staff and has wonderful customer care. Today I had to buy some cases of water and unfortunately did not have a £1 coin for the trolly. Tejal kindly asked a member of staff to get me a trolley so that I could get some water. That was very pleasant of Tejal and this is not the first time she has come forward to help. It makes a whole lot of difference to have staff who are extremely pleasant and knowing their role. Thank you Tejal for your kind assistance today.”

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Posted 3 years ago

“Visited your Leek store on many occasions and have to say what a pleasant experience it has been. The staff are always very polite, friendly and helpful, nothing is to much trouble, a kbberesford@aol.comvery well mange store. Never a problem with returns and refunds.”

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Posted 3 years ago

“Interchange Retail Park, Bedford branch - Abi was an absolute star today, and assisted me with purchasing 240 bottles of water (21 packs) for our company event for older people. Initially after putting 17 packs onto a roller, more packs were required but on searching in the stock room, a colleague located smaller bottles which are more practical for our clients to carry. Abi reloaded the items back onto the shop floor with me assisting and then the new bottles reloaded and taken to my car. Brilliant customer service and only her 3rd week in store. You've an asset there, Home Bargains!!”

Helpful Report

Posted 3 years ago

“be carefull with home bargains car park...last time I spent 430pound!!!! and that was my last shopping with this chain shop!!!! I received ticket coz I was over 2 hours!!! spending 430 !!!!! shop can't really help coz I didn't appeal to parkingeye....I didn't coz I can't win🤷 I didn't even had chance to pay 60 coz I was on holiday so I just paid 100!!!! never again home bargains🤮”

Helpful Report

Posted 3 years ago

“I bought some straw for a baby rabbit. I was keeping her in the house until her injections kicked in and was using puppy pads under her sawdust. Put some straw in on the night. Within a day the whole cage was crawling with these. Had to take the rabbit to the vet and get her unstraw mited. We had to throw away her toys that could have got mited and had to pay for the carpets to be cleaned. The vet put the bugs under the microscope and they were straw mites. Must have cost me £100 to pay for vet, treatment, new toys and carpet. And did home bargains pay me back? Did they heck. They offered me an instore credit of £30. So that would actually cost them £10 after profit maybe!”

Helpful Report

Posted 3 years ago

“Regularly go to both gloucester branches, very cheap prices and great selection of items”

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Posted 3 years ago

“What a pleasure to go into Galashiels store was in yesterday 2nd Sept went to checkout 1 and Cath was on she always asks how I am and has a wee chat while checking my shopping through Always has time for people which makes such a pleasant change especially for people on their own Full marks to Cath and thank you xx”

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Posted 3 years ago

“I shop regularly at the Limavady Store and all the staff are very friendly and polite but there is 2 members of staff who would go out of there way to help you nothing is a bother to them and that is Tracey O Kane and Terry Healey their customer services and their friendly service is fantastic it means alot when you go into a shop and your greeted with a smile and a hello and is their anything i can help you with i cannot express enough how important as a customer customer care and politeness is and Tracey O Kane and Terry Healey make shopping in Home Bargains a pleasure”

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Posted 3 years ago

“Love the cafe, great drinks and cakes fab staff but never any vegan breakfast bap even though it’s advertised 😔 no crumpets or tea cakes today either! This is in the Alfreton store.”

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Posted 3 years ago

“I like shopping here staff helpful”

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Posted 3 years ago

“Staff fine but picked up item that had a price mark of £1.49 but Sent through the till as £2.29”

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Posted 3 years ago

“Love Home Bargains .I use the hyndburn store in Blackburn most days Very clean and tidy .Staff are very helpful and pleasant. Most importantly the prices are good .My favourite check out assistant is Janine .She is very pleasant and smiley .Highly recommend the coffee bar .”

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Posted 3 years ago

“Yesterday I was in Ashington branch and stupidly I got a basket instead of a trolly too many bargains . Struggling with the basket an employee names Colin took my heavy basket and what I had in my other hand took it to the till and brought me another basket an absolute diamond employee to have .. I' worked in retail as a manager for 20 years and this was second to non Colin you are an asset home bargains Ashington to have”

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Posted 3 years ago

“Irvine store. Has excellent hard working staff. And most of them have great customer service and others just stand in groups chatting while other staff are running about helping customers.”

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Posted 3 years ago

“Inverness Homebargains - while at the checkout my bag burst and Callum W was very helpful and helped me to get my shopping sorted . Thank you young man”

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Posted 3 years ago

Home Bargains is rated 3.2 based on 290 reviews