Iherb Reviews

Name: Iherb
Rating: 2.81

2.8 Rating 374 Reviews

45 %

of reviewers recommend Iherb

Company Reviews

Questions

Metrics

2.8

Based on 374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Anonymous // 01/01/2019

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“I always want to see detailed product information, for example, ingredients product amount and customer reviews. The website has all of this, I also like that the website is very easy to use. The shipping is really quick and the products are all reasonably priced.”

Helpful Report

Posted 8 years ago

“"5% Off Sitewide + 5% Off your next order code SFT777 Let me summarize my experience : Not only some of the Best prices and selection, but quality (Expiration dates listed, and the freshest I could find. Temperature controlled storage). Free shipping on orders over $40 in the US. International shipping rates very low. Canada in particular can also get free shipping with tracking, or if you select DHL shipping as low as $2.69 plus GST customs prepaid. Very fast delivery, and even with the prepay, prices are better than vendors in Canada with free shipping."”

Helpful Report

Posted 8 years ago

“They got the cheapest delivery from the US to Sweden. Great range of products at good prices”

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Posted 8 years ago

“Beware as their products come from USA there can be customs charges to add on. In my case doubling the price of the product. The product was of good quality.”

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Posted 8 years ago

“Delivery of the goods in short time and the prices of products are good.”

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Posted 8 years ago

“Everything great”

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Posted 8 years ago

“Ease of use of website and quality of product and service”

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Posted 8 years ago

“Todo perfecto.”

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Posted 8 years ago

“Fast shipping Sometimes they don't seal well their products.”

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Posted 8 years ago

“Site easy to navigate. Quick response, although coming from the states should arrive by Wednesday.”

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Posted 8 years ago

“Excellent quality products, competitive prices, cheap shipping and fast shipping also. would use the company again.”

Helpful Report

Posted 8 years ago

“iHerb stocks a very comprehensive line of natural products and supplements. I have become a regular purchaser of some key household and personal items and either that I cannot find where I live (Singapore) or, when I do find them, are exorbitantly expensive. They parcels always arrive during the promised delivery window and if I order above a certain amount, the shipping is free. Other family members also order from iHerb regularly and they're very happy with them as well.”

Helpful Report

Posted 8 years ago

“Efficient and reasonably priced”

Helpful Report

Posted 8 years ago

“Huge selection of products at irresistible prices. I have made maybe a dozen orders already, never had any problems. I order in small quantities to avoid customs charges as they ship from the US. Please use this proven savings code: ZLT147”

Helpful Report

Posted 9 years ago

Iherb is rated 2.8 based on 374 reviews