Lost Rockstar / Avora London Reviews

Name: Lost Rockstar / Avora London
Rating: 4.05

4.1 Rating 950 Reviews

76 %

of reviewers recommend Lost Rockstar / Avora London

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

info@lostrockstar.co.uk

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Lost Rockstar / Avora London 5 star review on 7th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality clothing”

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Posted 4 years ago

Thanks for taking time to leave a top review!

Posted 4 years ago

“Absolutely awesome”

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Posted 4 years ago

Thanks Linda for the amazing feedback!

Posted 4 years ago

“Excellent service good quality good exactly what I asked for well pleased.”

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Posted 4 years ago

Thank you Linda for the fantastic review and we look forward to serving you again soon

Posted 4 years ago

“Ordered 2 Tops, received them fairly quickly even though they came from UK to Ireland, the tops fit perfectly, high quality, slim fit. Packaged really neatly. Will be ordering off them again.”

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Posted 4 years ago

Thanks for your custom Dylan!

Posted 4 years ago

“Yes I've made a purchase in the 27th November and it's still not here yet it's a Christmas gift so if it's not here by end of week I want a refund is that ok”

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Posted 4 years ago

Hi I can see your item was delivered by Royal Mail (consignment: 2D048239900000001B82A) on 8-12-20. Regards

Posted 4 years ago

“Very disappointed, I have still not received my order that was dispatched on 25/11. O also haven't had any response from my two emails sent, asking where my order is. Poor service!”

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Posted 4 years ago

Hello I can see you order was delivered on 8-12-2020 under royal mail tracking: 2D048239900000001A98E. Some delays are expected at this time of year with Royal Mail dealing with an increase in mail and also managing COVID regs. Regards

Posted 4 years ago

“Got sent the wrong items”

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Posted 4 years ago

Hi Chloe Apologies - please follow the returns policy on our web page and we can correct this for you. Regards

Posted 4 years ago

“Amazing 😍😍😍😍”

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Posted 4 years ago

Thank you so much for being one of our best customers!

Posted 4 years ago

“Quality product at a quality price and very fast dispatch”

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Posted 4 years ago

Hey Leon Thanks for the fantastic review, we do appreciate it! Regards

Posted 4 years ago

“Great company, great products fast delivery. I had an issue with an item that ran out of stock and I was refunded the next day. Definitely reccomend. Top quality clothing.”

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Posted 4 years ago

Hey James First of all apologies for the stock issue but thank you for leaving an honest account of your shopping experience with us! We appreciate it and look forward to seeing you again soon.

Posted 4 years ago

“It was quick delivery and good quality.”

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Posted 4 years ago

Thanks so much for the fantastic review

Posted 4 years ago

“Super kleding zit perfect en goede kwaliteit stof. Heb al 8 shirts hier gekocht”

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Posted 4 years ago

Thank you for your custom! It's amazing you have made 8 orders we appreciate your custom.

Posted 4 years ago

“Sorry but cant give a review as i have not yet received my goods i have emailed you twice but had no reply the item is still being advertised and you have taken my money”

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Posted 4 years ago

Hi - thanks for the message. You may contact us via Facebook Messenger but in any regard, your item was dispatched via Royal Mail with the following details: Shipped with: Royal Mail Tracking number: 2D0482399000000018F76 The couriers are extremely busy over peak period and your patience is appreciated. Regards

Posted 4 years ago

“Excellent service and efficient delivery”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“Items arrived, perfect condition and high quality. Speedy response when chasing on FB messenger due to delays with Royal Mail”

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Posted 4 years ago

Hey Simon Thanks for the honest review and apologies RM were slow in this instance. We appreciate your patience and understanding. Regards

Posted 4 years ago

“Great service and excellent stock of Nimes jeans which I like the best.”

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Posted 4 years ago

Thanks for the top marks! We do appreciate your custom

Posted 4 years ago

“I am absolutely disgusted with the service I received. I paid £5 for next day delivery and I didn’t receive my order for a week! I emailed multiple times to find out where my order was with no response. I wouldn’t order from you again and I certainly would NOT recommend your services to anybody. Disgraceful.”

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Posted 4 years ago

Hey Afzal - we've not been running next day delivery as an option at checkout during our black friday sale - you did select royal mail delivery which is currently at 4-10 working days. Regards

Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

Thanks for the top review Fran!

Posted 4 years ago

“Quality choice of clothing. Highly recommended!”

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Posted 4 years ago

Thanks Nathan for the top 5 stars!

Posted 4 years ago

“Great customer service would by from them again”

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Posted 4 years ago

Thanks so much Joshua for the fantastic feedback and we look forward to seeing you back real soon

Posted 4 years ago

Lost Rockstar / Avora London is rated 4.1 based on 950 reviews