Lost Rockstar / Avora London Reviews

Name: Lost Rockstar / Avora London
Rating: 4.05

4.1 Rating 949 Reviews

76 %

of reviewers recommend Lost Rockstar / Avora London

4.1

Based on 949 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

info@lostrockstar.co.uk

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Lost Rockstar / Avora London 5 star review on 7th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service however after one wash following instructions the t-shirt is lob-sided and unshaped”

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Posted 2 years ago

Thanks so much for the fab review. We do appreciate you taking the time to leave amazing feedback for our team.

Posted 2 years ago

“Quality jeans but a bit too tight around the calf to my normal skinny jeans.”

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Posted 2 years ago

Hey Victor, thanks for the largely positive review. We're always looking to provide the best fits on Jeans - any questions, drop us a line!

Posted 2 years ago

“Nice shop. Great clothes.”

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Posted 2 years ago

Thanks Hristo for the amazing review!

Posted 2 years ago

“Good layout of the website, great delivery service, did had a problem paying at the checkout.”

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Posted 3 years ago

Hey! Thanks for the 4 stars! We do apologise if you had a problem at checkout but pleased you got your order quickly.

Posted 3 years ago

“Good service fast delivery due to the circumstances 👍🏽”

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Posted 3 years ago

Hey Steven Thanks so much for writing an amazing review and if there were any delays with the delivery of your order due to covid, thanks for your understanding. Regards

Posted 3 years ago

“Overall happy”

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Posted 3 years ago

Thanks for the kind review Daniel! Much Appreciated

Posted 3 years ago

“the quality of the clothes are great but there customerservice is so bad! I ordered a shirt but the send met de wrong size! they sad i get a discountcode never recieved anything! And when they finally respond. They tell me to contact the next day and then there is no respons again!”

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Posted 3 years ago

“The website has improved a lot would be great if there was an app also and a better way of tracking parcel.”

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Posted 3 years ago

Hi Zara Thanks for noticing the small upgrades we've been making - your feedback is much appreciated and its good to know it doesn't go unnoticed. We'll shortly be able to bring you an App, and the parcel tracking should be possible via the emails dispatched from our system :) If you have any more feedback on this, or you'd like to share with our team details of your experience we'd love to hear from you. Regards

Posted 3 years ago

“Came late but good product”

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Posted 3 years ago

Hi Laura Please be advised that your order has left our warehouse with Royal Mail who have delays due to the coronavirus. The consignment number is: 2D0482399000000008615 And your patience and understanding is appreciated. Regards

Posted 3 years ago

“Good items good delivery”

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Posted 3 years ago

Hey Matthew - thanks for taking time out to leave this review. We do really appreciate it!

Posted 3 years ago

“Purchased a top for a funeral and came quick delivery and was smart but not casual.. will be buying a gain”

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Posted 4 years ago

We are pleased we could provide you with garments to suit the occasion. We wish you the best during this time.

Posted 4 years ago

“Good stuff”

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Posted 4 years ago

Thank you for your feedback. It means a lot to us!

Posted 4 years ago

“My grandson was very pleased , with this purchase .”

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Posted 4 years ago

Excellent News! We hope to welcome you back soon!

Posted 4 years ago

“Calitate buna”

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Posted 4 years ago

“Decent but bit goes after a few washes”

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Posted 4 years ago

Hey Thanks for the kind review, but please do double check the washing instructions. Most clothes are at 30 degrees, but if you have any queries or questions just email us help@lostrockstar.co.uk with RV167354 in the subject! Regards

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Our pleasure! Thank you for taking the time to leave a review.

Posted 4 years ago

“Very fast and secure shipping . Thanx Rochstar”

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Posted 4 years ago

No problem! Thanks for the kind review!

Posted 4 years ago

“Fast delivery. Good condition”

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Posted 4 years ago

Hey, Thanks for taking the time to leave a fantastic review. We always aim for a fast and efficient delivery service. LR

Posted 4 years ago

“Love the products and order quite frequently from the website! However, a bit disappointed in the delivery options as I’ve ordered next day delivery before quite a few times and before the cut off time for it to be delivered the next day, and it hasn’t happened a few times. Considering you obviously pay more for that, it’s a shame it doesn’t come when you specifically paid more for it to do so!”

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Posted 5 years ago

Hey Sam, thanks for the feedback, if you could email us the order numbers in which your delivery has been delayed we can look into this for you and sort something out for one of your future orders. LR.

Posted 5 years ago

“I really liked the item, the colour and the material of the cap”

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Posted 5 years ago

Hey, thanks for the positive feedback, its much appreciated! LR.

Posted 5 years ago

Lost Rockstar / Avora London is rated 4.1 based on 949 reviews