MADELEINE Fashion Reviews

2.3 Rating 65 Reviews
29 %
of reviewers recommend MADELEINE Fashion
2.3
Based on 65 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 56%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

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MADELEINE Fashion 1 star review on 14th June 2022
Radica
MADELEINE Fashion 1 star review on 14th June 2022
Radica
MADELEINE Fashion 1 star review on 29th November 2021
Carol O'Neill
Anonymous
Anonymous  // 01/01/2019
Love their clothes good service always answers the phone no problem on returns.
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Posted 1 year ago
Got a jacket, a bit pricey but very classy. I luv it!
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Posted 1 year ago
Use this company!!! even though the rating aren't the greatest! I had NO problems whatsoever. The customer service email was prompt within 5 minutes, thank you Megan! Megan navigated me through finding my size and supplied me with a chart since I was a little puzzled on sizing. She helped me consistently that day until my order was placed. Thank you for your support Megan!!! My 2 pair of shorts and blouse arrived yesterday. Shipping time was faster than many of my other purchases ordered that day. I love the clothing. The fit is excellent, like a well-tailored garment. It lays so well. The fabric is also high in quality. I am SO pleased. Madeleine is one of my new top picks to order from. You definitely get more than you pay for. Well worth it! So happy!
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Posted 2 years ago
Feel like I ordered from a different company than others. Experience was excellant on every level. Received good quality merchandise very quickly. Really liked items so will not be dealing with customer service for returns
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Posted 2 years ago
Madeleine clothing is beautifully fashioned, with unusual fashion details. I recently purchased black jean with fringing at the hem line and a 7/8 length. This was great for me as I'm only 5 foot - so they were full length on me! They do warn you when an item is on 'back order' which means it can take 5 weeks for it to arrive. When an item is 'in stock' it still takes up to 10 days to arrive. But actually, the clothing is well worth the wait.
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Posted 2 years ago
Zip Front Hoodie, very happy and pleased, looked just like photo, very warm and fits true to size. Love it!
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Posted 2 years ago
I don't know who these bad "anonymous" reviews are from, but my first purchase far exceeded my expectations! The clothes fit like they were perfectly tailored just for me.
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Posted 2 years ago
Always go the extra mile to help. Have ALWAYS refunded returns immediately. I look forward to receiving all brochures and e mails and ofcourse items have not been on a rack and picked over and tried on multiple times. LOVELY
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Posted 3 years ago
Very super ladies clothing. Beautifully made and just extra detail that makes them different.
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Posted 5 years ago
The clothes and accessories are wonderful if somewhat pricey. They are different to the High Street.
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Posted 5 years ago
When searching the internet for something to wear that looks good, a little unusual and makes me feel special, I usually find it with Madeleine.
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Posted 6 years ago
They have amazing clothes.....and amazing prices ....BUT they do have regular sales all genuine, and special offers to existing customers, so I wait until I see one of my favourites reduced and buy then . delivery is sometimes lengthy, and they do take payment up front, but the packaging is excellent and phone operators are helpful and polite.
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Posted 6 years ago
The item was dispatched very quickly with a 'no fuss' delivery. The quality of the item was superb and the sizing was exactly as stated. The returns procedure appeared straightforward enabling me to feel secure in the knowledge that at any time I could return something easily. The website is comfortable to navigate and Paypal is acceptable. I will definitely return.
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Posted 6 years ago
Always good service and excellent choice of clothes, excellent quality.
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Posted 6 years ago
Good service
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Posted 6 years ago
MADELEINE Fashion is rated 2.3 based on 65 reviews