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Mcdonalds Reviews

1.9 Rating 793 Reviews
18 %
of reviewers recommend Mcdonalds
1.9
Based on 793 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025
Anonymous
Mcdonalds 5 star review on 1st March 2025
Travis Rogan Mayfield
Mcdonalds 1 star review on 15th February 2025
Tatiana
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 1 star review on 6th September 2024
Nelson De Sousa
Mcdonalds 1 star review on 8th August 2024
Kat
39
Anonymous
Anonymous  // 01/01/2019
Pretty unhappy that this what my large fry looks like. As you can see I haven’t even taken a sip of my beverage! How are you going to charge $3 and not even give me the amount ordered. Bummer.
Mcdonalds 2 star review on 6th August 2022
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Posted 2 years ago
McDonald's on Bradley in Sun City, California is a mess. After more than 2 years of closures, we took our grandkids to dine inside. It is obvious that they do not want customers inside. I understand that they have a hiring problem but don't open if you can't accommodate people. Anyways, it was like a refrigerator; to the point that everyone was cold. (even the cashier said she had to wear a jacket) So we decided to take the kids out on the nice patio to get some heat. The doors are locked. I asked for the manager and he said the franchise has not given him the keys to the patio nor the ability to adjust the air.
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Posted 2 years ago
I last night bought a large chip with my triple cheese burger at mc Donald's and I had so few chips, I actually thought they had fallen out of container into the take away bag, but no! there were about 20 chips in there in total, certainly not a large chip. Both the large chips and burger were cold, I only live 3 minutes from the store in St Albans so was very surprised, as my daughter has bought me burger King meals from 5 miles away and they were hot and plentiful
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Posted 2 years ago
ultimate fast food experience. bigmac is one of the best burgers there is. also mc fries are unbeatable
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Posted 2 years ago
And again, I went to McDonalds in the middle of the day and was told they were cleaning the frappe machine. Why isn't the machine cleaned each evening before they close? Three out of 4 times that I visit McD's, I am unable to get a frappe. This is horrible for business. This happens at all of the McD's near me also.
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Posted 2 years ago
This is the second time McDonald's messed up my drink order. The first time was the McDonald's on Elmira Rd in Ithaca. I ordered a coke with my meal, they sent RootBeer instead. Tonight, I ordered from a different loction to see if it would make a difference. It didn't. Tonight, I again ordered a Coke. This time, they sent diet Coke instead of regular. I don't have this issue with other resturants. I'm very disappointed. I'm a "Two strikes you're out" person. Well, guess what, Mickey D'S you're out! C. Pell
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Posted 2 years ago
I would never ever go to McDonald’s again. Sat in drive thru 10 minutes no one there. Two other people placed their order first and went in front. Placed order go to window two orders were wrong because people left because no one would answer. Go to first window wrong order second window wrong order. Workers cussing ,shouting at drive thru at each other. Manager of restaurant will do nothing about nor refund my money. Btw can’t file complaint on McDonald’s website it’s shut down. Refuses to refund money
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Posted 2 years ago
Bought a hamburger from MacDonald's the other day, at a restaurant. Absolutely disgusting! The burger was about 1/8" thick, the bun was about 1/4" thick. The fries were skinny and hard, with dark ends. What has happened to MacDonald's? Ten (1) to 15 (fifteen) years ago it was really, but unfortunately this restaurant has been flushed down the toilet by their management. They have to get better! The servers were like zombies, no music, not a friendly environment. Too bad MacDonald's.
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Posted 2 years ago
Every damn time I order from this location the order is WRONG!!! if your gonna make fifteen dollars an hour at least make your orders correct. So frustrating! 5875 S State in Murray!
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Posted 2 years ago
not very healthy but really tasty, i think i am slightly addicted to their cheeseburgers
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Posted 3 years ago
meh
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Posted 3 years ago
I’m a disabled 70 year and had an order and when I got home a few minutes later the burgers were cold and granddaughters order was missing and my husband told them and they said they wouldn’t do anything about it because we went out the door and didn’t check it so they have lost 6 people
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Posted 3 years ago
they are okay, fries are the best but burgers are too small
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Posted 3 years ago
DO NOT USE THEIR MOBILE APP..... apparently if you place a mobile order your phone must be present when you pick up your order at the restaurant. This is supposedly to protect you from fraud. I didn't know this and I sent my husband to pick up my mobile order without my phone and they wouldn't give it to him so I cancelled my order. The next morning I got an email saying that my order was picked up downtown, when I'm up North, by somebody at 3 in the morning and this is after I cancelled my order. I have been charged for the order that never got. I called for a refund and apparently I have to go through my bank to get a refund - they won't refund me! What happened to having my phone present to protect me from fraud? Not sure how someone was able to pick it up downtown at 3 in the morning without my phone when my husband with the order number and my name was not able to pick it up. Total stupidity.
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Posted 3 years ago
Don't usually go to MacDonalds, and my last drive thru experience reminded me why. What I was really wanted was one of their softserve cones after a hard day gardening. That was extremely satisfying. But then as I waited in line for the order kiosk (drive thru) considered I should eat a meal as well. So ordered a Quarter Pounder with cheese meal. Asked for an iced coffee as the drink. Slurped my ice cream cone as I drove home. Yum. Opening the QP meal was not so good. No cheese on the burger, and the iced "coffee" was a milky slightly caramel flavored drink. Not so bad in itself, but certainly not a coffee. Fries were hot, at least. Service was fast, and pleasant staff.
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Posted 3 years ago
Nice staff, conveniently placed BUT -school holidays so really really busy, people going off to KFC because there are no tables. There is one table with 1 person and his laptop (Manager Gavin??) who when asked if 3 could squeeze on replied no because he was working. Would waste my time here again. Thought your management programme was really good🙄
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Posted 3 years ago
McDonald’s in Ormskirk, I have been twice now and both times service was poor tables not cleaned, waited 15 minutes for my order which was wrong, no sugar, staff attitude poor, no receipt print out on any screen. seems that the delivery drivers get priority over internal customers won’t be going again
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Posted 3 years ago
I didn't get my toy
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Posted 3 years ago
Junction 47 M4 South Wales services. WHY IS IT I AM BEIMG FORCED TO USE THE TOUCH SCREEN ORDERING UNIT INSTEAD OF BEING SERVED BY STAFF. they said it is sanitised every half hr. Big deal still a good way to transmit virus .
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Posted 3 years ago
Hi I'm Tina. I came to McDonalds for a bigmac. and I was about to take a bite and then I saw police officers looking at me and I saw bigmac spilled all over me. I don't know what happened, but I know that there is bigmac grease on my yellow dress. I am not happy.
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Posted 3 years ago
Mcdonalds is rated 1.9 based on 793 reviews