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Mcdonalds Reviews

1.9 Rating 840 Reviews
18 %
of reviewers recommend Mcdonalds
1.9
Based on 840 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025
Anonymous
Mcdonalds 5 star review on 1st March 2025
Travis Rogan Mayfield
Mcdonalds 1 star review on 15th February 2025
Tatiana
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 1 star review on 6th September 2024
Nelson De Sousa
Mcdonalds 1 star review on 8th August 2024
Kat
39
Anonymous
Anonymous  // 01/01/2019
Ordered with just eat from Ruislip McDonald’s this evening Food arrived cold and minus evm Mcplant tried to contact Ruislip McDonald’s by phone no one answered the phone my order number 98971 just eat won’t be inclined to order again
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Posted 2 years ago
I've been going to McDonald's since 1963. This was the worst McDonald's experience in my life. At 9:30 PM we waited in line for over thirty minutes. The vehicle in front of us, a smaller dark-colored SUV, placed a $22 order and spent more time nailing down her sauces than placing the order itself. The woman driver refused to inch forward so we could reach the speaker to place our order. We had many vehicles behind us so she was clearly impeding the traffic flow. We waited in line another about 17 minutes as she got her order and spoke several times to the young man at the window. Her order was rec'd - he never handed her anything else through the window. She sat there. At no time did McD staff ask her to park in the waiting area as other vehicles had already done (and like I am always asked to do even if it's just for French fries). Finally, we got our order. It was slung at us. My tea had no ice whatsoever. None. Our sandwiches were tough. My quarter pounder was - literally -cold and tough and hard. The yellow square of cheese was not even melted; it was like it just came out of the fridge. The fries were chalky and pale and far undercooked and cold. My sandwich tasted exactly like it had sat on the shelf since lunchtime and it was now nearly 10 PM. It was the worst $12.65 I ever spent in my life. When we asked the male at the window why he did not ask the woman ahead of us to get out of the line and wait in the waiting area, he literally said, "Sorry BUD" (quote) and SLAMMED the glass window in our face while we were talking. Worst experience ever and I want my da m n e d $12.65 back.
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Posted 2 years ago
Buckingham Store has the worst service I have ever encountered. From incorrect orders, inconsistent opening times, rude staff, the list is endless
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Posted 2 years ago
We’ve just detoured to visit Stratford Road branch & purchased £30 worth of food that was all hard , dry & cold at just after 18:00 . The only thing that was acceptable was the two lattes . Our teenage kids frequently visit MacDonalds & this experience was the worst we’ve ever had I’m sorry to say .
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Posted 2 years ago
Have visited the Aylesbury branch several times recently, alone & with my grandaughters. Each time, it has been clean, service has been excellent and the staff and management are all friendly and helpful. The manager seems to be really on the ball both with the staff and the customers!! Well done!!
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Posted 2 years ago
Evening of 8/16/22.Really slow service, got order wrong, the food was cold, snippy employees. I'll never go back to the McDonald's on Homer Adams Parkway, in Alton. Too many other better places to go and better McDonald's.
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Posted 2 years ago
Wish that the employees would learn and understand the "code" "reward" and pay with the code system. Most employees seem annoyed that they need to deal with one more thing.
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Posted 2 years ago
Pretty unhappy that this what my large fry looks like. As you can see I haven’t even taken a sip of my beverage! How are you going to charge $3 and not even give me the amount ordered. Bummer.
Mcdonalds 2 star review on 6th August 2022
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Posted 2 years ago
McDonald's on Bradley in Sun City, California is a mess. After more than 2 years of closures, we took our grandkids to dine inside. It is obvious that they do not want customers inside. I understand that they have a hiring problem but don't open if you can't accommodate people. Anyways, it was like a refrigerator; to the point that everyone was cold. (even the cashier said she had to wear a jacket) So we decided to take the kids out on the nice patio to get some heat. The doors are locked. I asked for the manager and he said the franchise has not given him the keys to the patio nor the ability to adjust the air.
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Posted 3 years ago
I last night bought a large chip with my triple cheese burger at mc Donald's and I had so few chips, I actually thought they had fallen out of container into the take away bag, but no! there were about 20 chips in there in total, certainly not a large chip. Both the large chips and burger were cold, I only live 3 minutes from the store in St Albans so was very surprised, as my daughter has bought me burger King meals from 5 miles away and they were hot and plentiful
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Posted 3 years ago
ultimate fast food experience. bigmac is one of the best burgers there is. also mc fries are unbeatable
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Posted 3 years ago
And again, I went to McDonalds in the middle of the day and was told they were cleaning the frappe machine. Why isn't the machine cleaned each evening before they close? Three out of 4 times that I visit McD's, I am unable to get a frappe. This is horrible for business. This happens at all of the McD's near me also.
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Posted 3 years ago
This is the second time McDonald's messed up my drink order. The first time was the McDonald's on Elmira Rd in Ithaca. I ordered a coke with my meal, they sent RootBeer instead. Tonight, I ordered from a different loction to see if it would make a difference. It didn't. Tonight, I again ordered a Coke. This time, they sent diet Coke instead of regular. I don't have this issue with other resturants. I'm very disappointed. I'm a "Two strikes you're out" person. Well, guess what, Mickey D'S you're out! C. Pell
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Posted 3 years ago
I would never ever go to McDonald’s again. Sat in drive thru 10 minutes no one there. Two other people placed their order first and went in front. Placed order go to window two orders were wrong because people left because no one would answer. Go to first window wrong order second window wrong order. Workers cussing ,shouting at drive thru at each other. Manager of restaurant will do nothing about nor refund my money. Btw can’t file complaint on McDonald’s website it’s shut down. Refuses to refund money
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Posted 3 years ago
Bought a hamburger from MacDonald's the other day, at a restaurant. Absolutely disgusting! The burger was about 1/8" thick, the bun was about 1/4" thick. The fries were skinny and hard, with dark ends. What has happened to MacDonald's? Ten (1) to 15 (fifteen) years ago it was really, but unfortunately this restaurant has been flushed down the toilet by their management. They have to get better! The servers were like zombies, no music, not a friendly environment. Too bad MacDonald's.
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Posted 3 years ago
Every damn time I order from this location the order is WRONG!!! if your gonna make fifteen dollars an hour at least make your orders correct. So frustrating! 5875 S State in Murray!
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Posted 3 years ago
not very healthy but really tasty, i think i am slightly addicted to their cheeseburgers
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Posted 3 years ago
meh
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Posted 3 years ago
I’m a disabled 70 year and had an order and when I got home a few minutes later the burgers were cold and granddaughters order was missing and my husband told them and they said they wouldn’t do anything about it because we went out the door and didn’t check it so they have lost 6 people
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Posted 3 years ago
they are okay, fries are the best but burgers are too small
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Posted 3 years ago
Mcdonalds is rated 1.9 based on 840 reviews