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Mcdonalds Reviews

1.9 Rating 878 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 878 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Brandi Gillen
Verified Reviewer
“3920 S Us Hwy 301 S Riverview, FL 33578 Best experience and most consistent employees BY FAR! My hubby works near this restaurant and has a very short time to grab his lunch most days, and the employees at this McDonalds are the fastest, friendliest, and over-all OUTSTANDING people. His food is always piping hot and fresh and delivered through the window with a smile. I don't usually write reviews, but these wonderful people deserve some recognition! Thank you for all you are doing. You really do make a difference in people's lives.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Awful- Do Not Stop Here! Black mountain North Carolina McDonalds. If you are the owner you n Ed to check into the running of this McDonalds. It needs major help. 1:30pm today, December 11,2022-and stopped for a quick bite to eat.two people were lined up to order at the counter, then me, then 2 others behind me. We waited probably 5 minutes and no one came to the order counter. A middle age employee -man - wearing a not so pristine blue McDonalds tee shirt and serving gloves came from the back and got himself a soda and walked back to the kitchen as he was touching himself. That was a major red flag right there. A woman employee then walked from the eating area into the lobby area and I loudly said, will anyone take are our orders?. The woman said something in Spanish to another worker (the manager?) . Now mind you, the all saw us lined up and waiting. No one said a thing to us while we waited. The manager said we dont take counter orders you need to order at the kiosk. Needless to say, the entire line left. Taco Bell was great and in the same parking lot.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“there was a roach in my frozen coke.”
Helpful Report
Posted 3 years ago
Jeni
Unverified Reviewer
“McDonald's Sea Point has the best service, friendly faces and they never seem to disappoint 💖🙏🤞”
Helpful Report
Posted 3 years ago
Why.
Unverified Reviewer
“McDonalds is great but one day I ordered 6 piece chicken nuggets and McDonalds gave me-TARTER SAUSE? WHAT! I mean I get itif the put a burger instead of chicken nuggets but Tarter Sause? What the heck McDonalds! So yeah check every single speck of food in there or it will happen to YOU!”
Mcdonalds 3 star review on 11th November 2022
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“like McDonald's food once in a while, but any more I hesitate going to this restaurant at2520 47th St. in Greeley, CO. because the service is so inconsistent, especially today 11/7/2022 at 4:20 PM. Several times before, I could not get waited on, or my order was incorrect, or I never got my order, but I figured today I would give them another chance. Poor decision. I went in the restaurant and I noticed immediately both computer ordering stations were down, so I couldn't use them to order like I usually do. So I went up to counter to order, and I noticed there seemed to be only two people behind the counter, and they were running around like a chicken with their heads cut off trying to fill orders from the drive-thru. Both of them looked lost, and they didn't know what to do. After waiting 15 minutes at the counter, I decided just to leave and go to Five Guys because I know I would get waited on there. When I walked through the door at Five Guys, I was IMMEDIATELY greeted by someone and my order was taken. I don't think a good manager would ever let the restaurant be that understaffed. I feel the manager and the regional manager should be fired. I am surprised the franchise owner of this McDonald's allows their restaurant to be operating this poorly. The poor management of this restaurant reflects poorly on the entire McDonald's Corporation. Also, many times that I go into this McDonald's it is filthy and messy, and frankly I don't even want to eat there. I guess I will have to start going to a different McDonald's even though I have to drive further.”
Helpful Report
Posted 3 years ago
CY
Verified Reviewer
“Food came, fries cold, sent back. When they gave us another meal, fries hot but crispy chicken burger was inedible , could not bite through it , it was well over cooked, hard. No salt, sauces or napkins, total waste of money Won’t ever be back. We used drive through”
Helpful Report
Posted 3 years ago
Roy Hopwood-mellor
Verified Reviewer
“Good experience no issues would use again”
Helpful Report
Posted 3 years ago
Bob Garrett
Verified Reviewer
“prices are getting way to high for the quality of food, got a quarter pounder deluxe, the burger was paper thin and burnt to a crisp, ended up in the trash, I will never go thru Mcdonalds again, nothing but kids working there”
Helpful Report
Posted 3 years ago
Leigh Koko Garrison
Verified Reviewer
“I visited the White Knoll McDonalds in Red Bank this morning I ordered a sausage gravy biscuit $3.49, Lg Tea, Sausage Biscuit with Egg, I get home and set everything on the table for us to enjoy the meal we paid $10.23 for, when the sausage gravy biscuit was opened up there was NO BISCUIT! I called the store and got an answering machine, I called back and supposedly got a manager who sounded real sincere *NOT*, this is so frustrating because it is always something left out of my order at this location, or something isn't fixed as we ordered. Today is the last day this location will get a dime of my money. Sorry it was an honest mistake doesn't sit well with me, there should be no mistakes, I shouldn't have to waste my gas to drive back to a restaurant to get what I paid for in the first place. Oh I forgot to mention as I was waiting to move up, the girl working the drive through was yelling at customers as they were trying to place orders, she had a really horrible attitude.”
Helpful Report
Posted 3 years ago
Dan
Unverified Reviewer
“I ordered the cactus plant flea market boxes. They came with no boxes and they had no ice for the drinks. I thought the boxes were have the reason to get it. I am disappointed!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Not happy with maccas as I went to two maccas today but I can’t get my no sugar coke. The machine is always broken.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I got an Oreo McFlurry and not only was it melted but there was a hair in it. I am completely disgusted and in shock. The McDonald's off Greenboro and hunt club has let me down I will not be going there again.”
Helpful Report
Posted 3 years ago
SHERRIE WILSON
Unverified Reviewer
“I went to the Mc Donald's on University BLVD #1958. I am Never going to another Mc Donald's again. I used to love the HOT FRENCH fries. these were the Very Worst fries I've had from Mc Donald's. They Should close them all down. Sad!”
Helpful Report
Posted 3 years ago
Mark William
Unverified Reviewer
“bro...this McDonalds SMACKS!! IT'S SUUUPER GREAT! I've eaten here 5 times and their food never gets old! Honestly, I'd love to work here! The employees are so kind and friendly! Hopefully, they will remember me when I come back in! I wish to see their warm smiles again!”
Helpful Report
Posted 3 years ago
Andre
Verified Reviewer
“I ordered the new McCrispy sandwich with a coupon from the app ($3.99 CDN) plus a medium fries. The fries were anemic / undercooked, which I’ve almost come to expect. The sandwich was a disaster. The bread, lettuce and sauce looked like they had just been thrown into the container. The sauce was all on the edge of the bread, covering only about 5% of the chicken with the rest to the side of the sandwich and on the box. I’ve included a pic. All in all, one of the worst put together sandwiches I’ve ever had. I tried to get the sauce back in, but in the end it was a dry disappointment. Never again.”
Mcdonalds 2 star review on 22nd September 2022
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Please see screenshot of written comments.store 88 ,North Ave, New RochelleRe: Refusal to serve customers, and rude manager who refused to give name. Kiosk not functioning and manager immediately stated, “cash only”; preceded to tell me that she wouldn’t take my order now and would just have to wait before even taking my order 09/11/2023 and 09/29/2022 at 6:00 AM. Other customers ( two) who ordered online had also not been able to order. I finally left after 10 minutes. The manager constructively refused to serve and totally ignored customers and stated, “ Just Wait. Just informing you so you might want to actually see what happens. By ? the way, the place inside and out was filthy and garbage all over parking lot. Thank you for your attention. Will try another location”
Mcdonalds 1 star review on 11th September 2022 Mcdonalds 1 star review on 11th September 2022
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Posted 3 years ago
Anonymous
Verified Reviewer
“I asked for spicy chicken nuggets and the gave me normal nuggets.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Ordered with just eat from Ruislip McDonald’s this evening Food arrived cold and minus evm Mcplant tried to contact Ruislip McDonald’s by phone no one answered the phone my order number 98971 just eat won’t be inclined to order again”
Helpful Report
Posted 3 years ago
Teatea
Unverified Reviewer
“I've been going to McDonald's since 1963. This was the worst McDonald's experience in my life. At 9:30 PM we waited in line for over thirty minutes. The vehicle in front of us, a smaller dark-colored SUV, placed a $22 order and spent more time nailing down her sauces than placing the order itself. The woman driver refused to inch forward so we could reach the speaker to place our order. We had many vehicles behind us so she was clearly impeding the traffic flow. We waited in line another about 17 minutes as she got her order and spoke several times to the young man at the window. Her order was rec'd - he never handed her anything else through the window. She sat there. At no time did McD staff ask her to park in the waiting area as other vehicles had already done (and like I am always asked to do even if it's just for French fries). Finally, we got our order. It was slung at us. My tea had no ice whatsoever. None. Our sandwiches were tough. My quarter pounder was - literally -cold and tough and hard. The yellow square of cheese was not even melted; it was like it just came out of the fridge. The fries were chalky and pale and far undercooked and cold. My sandwich tasted exactly like it had sat on the shelf since lunchtime and it was now nearly 10 PM. It was the worst $12.65 I ever spent in my life. When we asked the male at the window why he did not ask the woman ahead of us to get out of the line and wait in the waiting area, he literally said, "Sorry BUD" (quote) and SLAMMED the glass window in our face while we were talking. Worst experience ever and I want my da m n e d $12.65 back.”
Helpful Report
Posted 3 years ago
Mcdonalds is rated 1.9 based on 878 reviews
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