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Mcdonalds Reviews

1.9 Rating 840 Reviews
18 %
of reviewers recommend Mcdonalds
1.9
Based on 840 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025
Anonymous
Mcdonalds 5 star review on 1st March 2025
Travis Rogan Mayfield
Mcdonalds 1 star review on 15th February 2025
Tatiana
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 1 star review on 6th September 2024
Nelson De Sousa
Mcdonalds 1 star review on 8th August 2024
Kat
39
Anonymous
Anonymous  // 01/01/2019
DO NOT USE THEIR MOBILE APP..... apparently if you place a mobile order your phone must be present when you pick up your order at the restaurant. This is supposedly to protect you from fraud. I didn't know this and I sent my husband to pick up my mobile order without my phone and they wouldn't give it to him so I cancelled my order. The next morning I got an email saying that my order was picked up downtown, when I'm up North, by somebody at 3 in the morning and this is after I cancelled my order. I have been charged for the order that never got. I called for a refund and apparently I have to go through my bank to get a refund - they won't refund me! What happened to having my phone present to protect me from fraud? Not sure how someone was able to pick it up downtown at 3 in the morning without my phone when my husband with the order number and my name was not able to pick it up. Total stupidity.
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Posted 3 years ago
Don't usually go to MacDonalds, and my last drive thru experience reminded me why. What I was really wanted was one of their softserve cones after a hard day gardening. That was extremely satisfying. But then as I waited in line for the order kiosk (drive thru) considered I should eat a meal as well. So ordered a Quarter Pounder with cheese meal. Asked for an iced coffee as the drink. Slurped my ice cream cone as I drove home. Yum. Opening the QP meal was not so good. No cheese on the burger, and the iced "coffee" was a milky slightly caramel flavored drink. Not so bad in itself, but certainly not a coffee. Fries were hot, at least. Service was fast, and pleasant staff.
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Posted 3 years ago
Nice staff, conveniently placed BUT -school holidays so really really busy, people going off to KFC because there are no tables. There is one table with 1 person and his laptop (Manager Gavin??) who when asked if 3 could squeeze on replied no because he was working. Would waste my time here again. Thought your management programme was really good🙄
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Posted 3 years ago
McDonald’s in Ormskirk, I have been twice now and both times service was poor tables not cleaned, waited 15 minutes for my order which was wrong, no sugar, staff attitude poor, no receipt print out on any screen. seems that the delivery drivers get priority over internal customers won’t be going again
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Posted 3 years ago
I didn't get my toy
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Posted 3 years ago
Junction 47 M4 South Wales services. WHY IS IT I AM BEIMG FORCED TO USE THE TOUCH SCREEN ORDERING UNIT INSTEAD OF BEING SERVED BY STAFF. they said it is sanitised every half hr. Big deal still a good way to transmit virus .
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Posted 3 years ago
Hi I'm Tina. I came to McDonalds for a bigmac. and I was about to take a bite and then I saw police officers looking at me and I saw bigmac spilled all over me. I don't know what happened, but I know that there is bigmac grease on my yellow dress. I am not happy.
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Posted 3 years ago
i am very happy with the flavor of mcdonalds, just a bit worried about nutrition. nuggets are fantastic
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Posted 3 years ago
I’m partiely sighted x was struggling to use the digital computer to order my McDonald’s it was very busy x young member of staff called Luke x ask if I needed any help thank you very much I really enjoyed my burger without cheese x mustard this was my Dee s at west ridge Ford Nottingham at forest vs Liverpool day
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Posted 3 years ago
Your mom Your dad Your sister Your dog
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Posted 3 years ago
Your mom Your dad Your sister Your dog
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Posted 3 years ago
Had to wait 26 minutes for meal for 4 when eating in. Chips were delivered cold. When replaced they came in small cartons so had to be replaced in the correct size ones. I feel that this is not 100% a staff complaint. Those guys were working non stop and without any real break plus trying to keep up with takeaway deliveries and drive through deliveries. Too small a kitchen area and just not enough staff to keep up in peak times. Macdonalds needs to take a look at this issue and correct it. When staff are under pressure this also leads to mistakes and more complaints so better working conditions would help.
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Posted 3 years ago
Fish filet old bun used ,fish dry and did not fit bun. Service was poor.
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Posted 3 years ago
love the classic cheesburger, they have the best fast food.
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Posted 3 years ago
This Mcdonald's is always busy and understaffed but their workers have never made me wait a long time for my order. drive thru service was faster for me and I didn't have to wait.
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Posted 3 years ago
the customer service at the drive through window this afternoon around 1 pm on SPID and Kostoryz Rd was outstanding and very courteous
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Posted 3 years ago
Ordered in the drive through ,got asked to wait on the side with 6 other cars ! Whats the point of the drive thru ,I might as well ordered curbside pick up ! How do they have 6 people waiting 9n the side of the drive thru !
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Posted 3 years ago
Love the filleto fish, because its sucilen and fresh evry time! And love breakfast
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Posted 3 years ago
Went to order a $1 egg McMuffin after watching their t.v. add 15 min. earlier and was told it stopped.. Not too long ago I wanted a Mc-Rib after seeing the sign at the drive thru and was told no more.. This Old Saybrook Ct is the WORSE I've ever been to...
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Posted 3 years ago
I had great service! I got my order within the first 5 minutes it was placed. I love this restaurant and I will definitely be back!
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Posted 3 years ago
Mcdonalds is rated 1.9 based on 840 reviews