Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 840 Reviews

18 %

of reviewers recommend Mcdonalds

Company Reviews

Questions

Metrics

1.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rude drive thru customer service saint marys, castle plaza maybe too early ordered and paid for 2 mcmuffin meals, we got only 2 muffins, complained and received the right meal after.”

Helpful Report

Posted 4 years ago

“I ordered 2 big Mac meals one with extra cheese and sauce from sheffield farm rd.They arrived with no cheese on either and no ghurkins.At least our dog had a good meal.Never again.”

Helpful Report

Posted 4 years ago

“The most rude and racist customer service experience of my life!!!”

Helpful Report

Posted 4 years ago

“I've ordered a McDonalds from apps Uber Eats and Just Eats and 3 out of 4 times I have received my food with items missing! 3/4 is disgraceful! Previously (from Uber Eats) I ordered 2 Big Mac Meals and 1 chicken nugget meal (cokes, big macs/chicken nuggets and fries) When I got my food I was missing 3 of the large fries! Although my receipts have always had the correct order on it, yet items are constantly missing... how is this happening? Then more recently (from Just Eat) I ordered food for me and my sister but when the food came her 99p Cheeseburger was missing! I was livid and that's when I decided never to order their food through an app again! Luckily my sister wanted a small cheeseburger on the side but if this was her whole meal then I would have to bother someone to come deliver 1, 99p cheeseburger. On the other hand I didn't have anyone I could tell this information to other than the apps service team - Uber Eats and Just Eat. This isn't as helpful because it's not them I need to be complaining to. On both occasions I was refunded the full amount of what was missing but that's not the point, I don't want the money back I want my order to be right. I managed to get in contact with a man who simply replied (image attached) - somehow I DO NOT believe it will get better unless some proper action is taken to ensure better customer satisfaction. I have purchased these orders from 2 restaurants Clydesdale Street, Hamilton UK and Hamilton Retail Park, Hamilton UK. -Miss M”

Helpful Report

Posted 4 years ago

“burger and fries were both cold and dry.”

Helpful Report

Posted 4 years ago

“You have some very rude and racist staff at your Chatham branch. It was my visit visit there and it’s definitely going to be my last. I live McDonald’s and will always do but I am not going to tolerate any staff insubordination from any one the next time around”

Helpful Report

Posted 4 years ago

“This is for the McDonalds, located in Miami on BW 22 Ave & 36 St They are the worst and they are loosing customers because of their horrible service. The orders are always wrong or incomplete, example yesterday at 5;30 am I had to repeat my order 4 times and when we got the window the items were wrong and missing.”

Helpful Report

Posted 4 years ago

“The burgers are now bland and have a taste of cheap curry powder”

Helpful Report

Posted 4 years ago

“For how Long can You can hawe yours burgers on shelf and saling them to yours consumers is not the first time that the product from this company i haw putchased and trowet on to the waste basket iShame on the company for cuting corners on food for thers cnsumers.”

Helpful Report

Posted 4 years ago

“Burgers all fell apart, juice doesn’t taste like juice, one McMuffin already unwrapped, food went cold after about 2 minutes. Disgusting.”

Helpful Report

Posted 4 years ago

“Can you please serve breackfast till 11:30. 0 stars.”

Helpful Report

Posted 4 years ago

“Terrible service, sit in drive through line at least ten minutes every time, not a single employee can fake a damn smile, has to be the worst McDonald’s in the state or Arkansas.”

Helpful Report

Posted 4 years ago

“The person who answered the telephone could not speak English. (I had inquired about when they would begin serving salads.). I finally hung up.”

Helpful Report

Posted 4 years ago

“great food”

Helpful Report

Posted 4 years ago

“We were waiting in the car for almost 45mins , when we reached the window they didn’t have vegetarian burgers , I was so disappointed with the service , most of the time they don’t have vegetarian burgers at all, I which all McDonalds should have vegetarian burgers, Iam deprevied about the service .”

Helpful Report

Posted 4 years ago

“Re: McDonalds, Foothill Blvd., La Canada. Yesterday the staff at the take out window were rude and incompetent. Not my usual experience I have there. Ordered drinks without ice as I always do. This time they were all new staff to me. I picked them up at the window and they all had ice in them. I explained. They asked me to wait outside in the hot sun. 10 minutes went by. I returned to the window, and they said oops, they would bring it out. They did and all drinks had ice in these (not sure if they just gave me back my old ones). I then went inside to ask yet again for no ice, which they eventually gave me. The Manager was there and saw what happened, knows me, but did not involve himself. Wow! Staff needs training on the simple things. I wonder what is going on there.”

Helpful Report

Posted 4 years ago

“New in Grenville...two bad experiences...orders wrong .not going back”

Helpful Report

Posted 4 years ago

“Today I visited the Ruislip branch and was dismayed to see 2 delivery riders shake hands in the store in full view of customers and staff,are these people not given any basic hygiene training considering the pain we are all going through with this virus. This happened between 1600 and 1645.”

Helpful Report

Posted 4 years ago

“I visited the Purely Way branch and the staff there are so polite, attentive and lovely, they are so helpful. The managers you have working there are lovely, Reese one of the young managers is always pleasant. Not all branches have good staff like this.”

Helpful Report

Posted 4 years ago

“Cashier prematurely entered my online coupon code and made it invalid and the manager said "too bad nothing we can do about it" and refused to make it right she was absolutely the rudest fast food manager I have experienced. 45 yrs plus going to McDonald's and I will never return.”

Helpful Report

Posted 4 years ago

Mcdonalds is rated 1.9 based on 840 reviews