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Mcdonalds Reviews

1.9 Rating 840 Reviews
18 %
of reviewers recommend Mcdonalds
1.9
Based on 840 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025
Anonymous
Mcdonalds 5 star review on 1st March 2025
Travis Rogan Mayfield
Mcdonalds 1 star review on 15th February 2025
Tatiana
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 2 star review on 4th February 2025
Anonymous
Mcdonalds 1 star review on 6th September 2024
Nelson De Sousa
Mcdonalds 1 star review on 8th August 2024
Kat
39
Anonymous
Anonymous  // 01/01/2019
Great food/
Helpful Report
Posted 5 years ago
BEWARE!! - I went to the Whitfield branch near Dover, card reader declined my card so I paid by cash instead, then later on that day the supposedly 'declined' card payment was taken out of my account as well so, I'd effectively paid twice.! Rang to sort it out and they refused to accept it saying I had only paid the once...by cash. Barclays then confirmed to me that the restaurant definitely did have a record of the card payment as it could only have been paid by the bank if McDonalds had requested it so I spoke to Mc'Donalds customer services 'so called' (plus sent them a screen shot of my bank statement) but they fobbed it off by saying it was over to me to sort with the Whitfield branch direct....SO BE WARNED IF THEY TAKE YOUR MONEY TWICE THEY WONT NECESSARILY REFUND IT EVEN WHEN YOU SHOW THEM ALL THE EVIDENCE !
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Posted 5 years ago
MAC DONALD !!!!!!!!!!!!!!!!!!!!!!!!
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Posted 5 years ago
great burger
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Posted 5 years ago
I think the McMuffins would be really popular if you were to serve them as a all day item- I also think that the mayo should be sold in a bottle rather than a sachet. This would make my McExperience McTastic
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Posted 5 years ago
Went to the Whitehaven branch and the staff told me i couldn't get chicken mayo meal or cheeseburger meal had to be quarter pounder then i said i didn't want that one and she started shouting at me and my wife so i just drove off will never go to McDonald's again as long as i live we went all the time 3/4 times a week never again also that McDonald's also gets your food wrong completely even tho its on 20 tvs right infront of them its a no from me wouldn't recommend foods cold or wrong and the staff are unemployable no customer service skills at all.
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Posted 5 years ago
Mcdonalds Bulls. Aggressive manager, burnt food not such a happy experience.
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Posted 5 years ago
yet again a drive through visit ending up with unhappy passengers but too far down the rd to go back. two burgers ordered and two incorrect burgers in the bag ...go mcdonalds . burger king next time we're after a burger out .
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Posted 5 years ago
I ordered their pan cakes this morning and they were cold plus were not fresh. When I called them back to tell them that their pancakes were not good, he said that I'll send you the new ones and you can warm them up in the oven πŸ™„... Wow‼️‼️
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Posted 5 years ago
30/11/19 Lakeside Parkway Scunthorpe North England restaurant has 2 lovely ladies ( Lisa and Mandy) who go above and beyond and nothing is too much trouble. The restaurant is spotlessly clean which makes it a pleasant experience
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Posted 5 years ago
McDonald in Hope Hull AL. Drive thru service too slow. Today ordered ice tea had to drive off. Last nite ordered dinner finally got but still extremely slow. Please hire. caring employees. The current group no customer service skills.
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Posted 5 years ago
I ORDERD A WHOPPPERE AND THEY HAD NOO CHESSES ON THE WHOIPOPER..... ADN THE DRINK WAS COLD!!!!!!!!!!!
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Posted 5 years ago
The food was cold and the male clerk handling food at the window appears unclean. I have encountered him at your west broad and glenside store...I quit going there because of it. 2 weeks ago I went threw your drive thru and again the food was cold, clerk appeared to have a hygiene issue. When I got home I called in to discuss issue, the young lady who answered the phone argued me down, claiming I called the wrong store but would take my name. Very disappointed in this stores response, as well attitude. I live a few blocks away, I know what store I called...I know my food was cold, I am funny about people who handle my food and can see the hygiene issues.
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Posted 5 years ago
The McDonald in New Orleans on St.Charles is the slowest and rude I ever go to
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Posted 5 years ago
Left in a long queue waiting for my order & then the banana milkshake didn’t taste of anything & the stray collapsed after very little use. ( two sucks on it ).
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Posted 5 years ago
Just occasionally I really miss Sweden! and that people won’t misunderstand my spoken word- nor! my written words either! We went to Basingstoke today- to Ifly and went into McDonalds. I ordered a plain chicken wrap- the one that isn't deep fried. πŸ₯1st one- I got the deep fried one. πŸ₯πŸ₯ 2nd time- I got the fried chicken wrap- good- but with only the sauce- nothing else inside. πŸ₯πŸ₯πŸ₯ 3rd time- I got the same as the πŸ₯πŸ₯ - my comment had been; wait for it: This is just chicken and sauce I want it all- salad and so on! How anyone can take that as : I want only chicken and sauce is beyond me! πŸ₯πŸ₯πŸ₯πŸ₯ chicken and sauce. πŸ₯πŸ₯πŸ₯πŸ₯πŸ₯ again Chicken and sauce- I then asked in desperation- WHY- the young man said- You asked for only chicken and sauce. You think! They would have asked themselves after the 3rd πŸ₯πŸ₯πŸ₯ what’s wrong with this women!? Why is she asking for the same thing over and over again? But ,no- They just kept on giving me the same thing over and over again. If! you go here and you have an accent! Do use the machines as you will otherwise leave hungry! I just throw the food away and left! Having paid for it! πŸ₯πŸ₯πŸ₯ πŸ₯πŸ₯ I will be back , on the next Ifly session-but not use the staff ever again!
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Posted 5 years ago
Just occasionally I really miss Sweden! and that people won’t misunderstand my spoken word- nor! my written words either! We went to Basingstoke today- to Ifly and went into McDonalds. I ordered a plain chicken wrap- the one that isn't deep fried. πŸ₯1st one- I got the deep fried one. πŸ₯πŸ₯ 2nd time- I got the fried chicken wrap- good- but with only the sauce- nothing else inside. πŸ₯πŸ₯πŸ₯ 3rd time- I got the same as the πŸ₯πŸ₯ - my comment had been; wait for it: This is just chicken and sauce I want it all- salad and so on! How anyone can take that as : I want only chicken and sauce is beyond me! πŸ₯πŸ₯πŸ₯πŸ₯ chicken and sauce. πŸ₯πŸ₯πŸ₯πŸ₯πŸ₯ again Chicken and sauce- I then asked in desperation- WHY- the young man said- You asked for only chicken and sauce. You think! They would have asked themselves after the 3rd πŸ₯πŸ₯πŸ₯ what’s wrong with this women!? Why is she asking for the same thing over and over again? But ,no- They just kept on giving me the same thing over and over again. If! you go here and you have an accent! Do use the machines as you will otherwise leave hungry! I just throw the food away and left! Having paid for it! πŸ₯πŸ₯πŸ₯ πŸ₯πŸ₯ I will be back , on the next Ifly session-but not use the staff ever again!
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Posted 5 years ago
I was at the McDonalds on main st in Kernersville N.C. and a man who wasn't in uniform was behind the register with his kids was taking my order refused to except a McDonalds receipt with survey numbers on it to get a free Mc double .. he said he don't take them. But he was giving his kids free food and frappes in front of us. I told him I would go somewhere else to eat. So I went to chick fil a..That man uniformed and having his kids behind counter was very rude and unprofessional To represent to McDonalds Company who I and my kids love . Thanks for hearing me.
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Posted 5 years ago
I love the Egg McMuffin's. Great!
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Posted 5 years ago
I work at Mcdoanlds. I don't like the managers. They are rude. I had an unexpected event and it turns out they started saying why didn't I book it before. I couldn't known if the email was sent to my mom's phone and she informed me two days before my work day. It's really annoying and they aren't understanding at all.
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Posted 5 years ago
Mcdonalds is rated 1.9 based on 840 reviews