Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 840 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had 2 new chicken sandwiches 1 spicy 1 regular. They were hot but tasteless, soggy with an off aftertaste. They had been in a warmer for an extended period dried out around the edges and smashed. Back to breakfast being only edible food. Very disappointed.”

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Posted 4 years ago

“I love the McDonalds fish sandwich, however, I no longer want to go the a McDonalds restaurant because of the experiences I have had at both McDonalds locations on Palm Bay Road In Palm Bay Florida. Each of these restaurants must place their food under a warming light for extended periods. The fish sandwich's are served on buns that would be better classified as croutons. Additionally, the hamburgers are served at room temperature: The cheese on the hamburger will not even melt and is sometimes cold as if it was straight from the frig.”

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Posted 4 years ago

“Customer service at Beechings Way Gillingham is very poor.”

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Posted 4 years ago

“McDonalds should be illegal”

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Posted 4 years ago

“What have you done to your Picante sauce?! You had the best of any chain. This new stuff is the worse Picante sauce I have ever had. After it tasted noticeably different (in a bad way), I Googled it and found that you have changed manufacturers recently? That was a bad move. The new stuff sucks. I won't be eating breakfast burritos anymore. It is awful. Sorry, I should have capitalized AWFUL. YUK. Bring back the old sauce.”

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Posted 4 years ago

“Have been delivered a mc Donald’s meal and short changed in sauces have complained to mc Donald’s and they said that it’s Uber eats that is to blame just to let you know if it’s is Uber then they are behind counter making peoples meals up and not trained in hygiene this is from broad field Aylesbury”

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Posted 4 years ago

“McDonald’s Moultrie, Georgia Yes, I was aggravated when I received my order tonight, and had to go back to my local McDonald’s. I ordered a McDouble with no bun and stated it clearly even at the window several times. At home I opened a bun with just cheese no meat at all. I took my receipt inside and spoke with an employee named Adrianna Technique. I am guessing at the spelling and pronunciation. I explained that I had to inconveniently return and come inside and the least they could do is make it correctly and possibly make another fresh one as well for customer service. Immediately, the employee verbally attacked me wailing her arms and screaming they do not give free food. I too became upset and raised my voice almost to her level I admit. However, I only asked for her name. She called out a name I couldn’t pronounce and refused to give any spelling. She stated I could call the owner and I replied that I intended to. I asked for his number, but she refused and said to get it off the drive thru window. However, it was dark and the drive thru was very busy. She declared she would call him herself. She dialed his number and as soon as he answered she shared an outrageous story of how I came in yelling and demanding free food then threw her cell phone on the counter. I admitted I was upset and my voice was slightly elevated. I explained there were two sides to every story and stated what happened. Afterwards he said nothing momentarily and then replied that I was screaming and taking the situation out on him. I apologized to him and stated I was very upset and belittled. He then said he would converse the situation later by giving me his number. I knew this would be futile since he too was not capable of diffusing this nor if any type of customer service. I grabbed my “order” and left. When I arrived home I received a shriveled piece of meat cheese side down stuck to the cardboard box. Last I checked double means two.”

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Posted 4 years ago

“Food is always cold, every time I go through the drivethru and the drinks are always flat. The whole experience is disappointing. Cold soggy fries and soggy burger. The only think that was hot was the apple pie”

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Posted 4 years ago

“Still waiting for lunch😡😡😡😡 Ordered some lunch for my 6yr old granddaughter @ 130. Had notification it would arrive at 220, now I have been bumped to 245. What the hell, first time using the delivery service never again. Takes the p try explaining to a hungry child where their food is. Never use them again 🤬🤬😡😡”

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Posted 4 years ago

“How is it that tim hortons charges $2 for iced coffee and McDonald’s almost $4. Whats the difference? A few ice cubes. Unreal !!!”

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Posted 4 years ago

“So tell me why around Europe Mcd's are still giving plastic toys but in the UK they're going over to more planet friendly giveaways. It should be worldwide not UK only”

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Posted 4 years ago

“Extremely concerned! I left this McFlurry out all night by an accident ( ordered before 5 pm) and it’s 10 am and this is my McFlurry?!!!! Not melted at all!? No mess!? What is in this? I thought the ice cream was real atleast! Won’t ever be eating from McDonald’s again”

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Posted 4 years ago

“Today I bought someone's lunch instead of my children's. On the Mobile App after my card was declined, and I was locked out of my account, I was charged for a 2 for 5 with additions somehow while being on the phone with my bank, an order that I never made. I have phone records, mobile receipts and and now my bank account is frozen. After being ignored by the store itself, Corporate tells me they are sorry and if I send more of my personal information they can send me a coupon for a burger. Small equivalent to balance out Identity Theft. I hope you enjoyed your lunch, whomever you are and am disappointed to see that Management is of equal character. As if SuperSize Me and The Founder were not warning enough, I cannot believe how well this Corporation has outdone itself. -#PaywithCash”

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Posted 4 years ago

“good greenhouse because of this person .... which son of this person works at MC North Perimeter Hinkley Leicestershire post code le101yg .... we only have problems with orders ... which gives us the wrong ones and we have problems with customers .... please take measures .... because it offends and aggresses us ... discriminates because we are romanians and she is bulga”

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Posted 4 years ago

“I went to go get some food for my family/boyfriend. We all get so excited about the fact that in late February/beginning of March the shamrock shakes come back. The excuse of the machine not working gets me everytime. Luckily, I know people who work and I asked if it was really broken and the truth came out. You lost my whole order of business because you were too lazy to make one or two shakes. For granted, sometimes the machine can be broken but how is it all the time. Just makes you lose customers :)”

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Posted 4 years ago

“Rotten lettuce in my legend chicken”

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Posted 4 years ago

“The McDonald's at 10863 I-25 Frontage road is consistent. They consistently give me food that I did not order. Last time I order an apple fritter and received an apple pie. Today I ordered an apple fritter and a sausage burrito; and I received two sausage Mcmuffins. When I contact McDonald's all they do is profusely apologize. But the bad service never seems to change.”

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Posted 4 years ago

“MCDONALD'S 340 PENNINSULA BLVD HEMPSTEAD NY 11550 DONILLO THE MANAGER HE NEVER TOOK THE TIME TO SEE IF MY ORDER WAS CORRECT IN WHICH IS WAS NOT THEY GAVE ME THE WRONG DRINK AND COMPLETELY SCREWED UP MY ORDER TOO AFTER I REPEATED IT 3X TO THE HISPANIC EMPLOYEE AT THE DRIVE UP GUESS I WAS TAKING TOO MUCH TIME ON HIS DRIVE THRU CLOCK AFTER ASKING FOR KETCHUP HE GOT FRUSTRATED AND YELLED "HERE, NOW GET OUT OF MY DRIVE UP" IN ALL THE MANY YEARS I HAVE BEEN GOING THERE I HAVE NEVER BEEN TREATED LIKE THIS!! JUST FOR ASKING FOR KETCHUP?. THANKS DONILLO I WILL TELL EVERYONE I KNOW ABOUT THE HORRIBLE SERVICE YOU GAVE AS A MANAGER AT THAT!! IN MY OPINION, VERY POOR LEADERSHIP AND A BAD REPUTATION FOR MCDONALD'S WHOM IS THE LARGEST FOOD CHAIN IN WORLD. THANKS FOR NOTHING.”

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Posted 4 years ago

“Had to wait for what was supposed to be a large French vanilla cappuccino and was given a small black coffee. I questioned the size not realizing it wasn’t even the right drink. I only ordered one item, it must be pretty hard to get one thing right.”

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Posted 4 years ago

“Staff was friendly, food was fresh and delicious. I would recommend coming.”

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Posted 4 years ago

Mcdonalds is rated 1.9 based on 840 reviews