Login
Start Free Trial Are you a business? Click Here

Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Colleen Pell
Verified Reviewer
“This is the second time McDonald's messed up my drink order. The first time was the McDonald's on Elmira Rd in Ithaca. I ordered a coke with my meal, they sent RootBeer instead. Tonight, I ordered from a different loction to see if it would make a difference. It didn't. Tonight, I again ordered a Coke. This time, they sent diet Coke instead of regular. I don't have this issue with other resturants. I'm very disappointed. I'm a "Two strikes you're out" person. Well, guess what, Mickey D'S you're out! C. Pell”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“I would never ever go to McDonald’s again. Sat in drive thru 10 minutes no one there. Two other people placed their order first and went in front. Placed order go to window two orders were wrong because people left because no one would answer. Go to first window wrong order second window wrong order. Workers cussing ,shouting at drive thru at each other. Manager of restaurant will do nothing about nor refund my money. Btw can’t file complaint on McDonald’s website it’s shut down. Refuses to refund money”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Bought a hamburger from MacDonald's the other day, at a restaurant. Absolutely disgusting! The burger was about 1/8" thick, the bun was about 1/4" thick. The fries were skinny and hard, with dark ends. What has happened to MacDonald's? Ten (1) to 15 (fifteen) years ago it was really, but unfortunately this restaurant has been flushed down the toilet by their management. They have to get better! The servers were like zombies, no music, not a friendly environment. Too bad MacDonald's.”
Helpful Report
Posted 4 years ago
Joe
Unverified Reviewer
“Every damn time I order from this location the order is WRONG!!! if your gonna make fifteen dollars an hour at least make your orders correct. So frustrating! 5875 S State in Murray!”
Helpful Report
Posted 4 years ago
Tom
Unverified Reviewer
“meh”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I’m a disabled 70 year and had an order and when I got home a few minutes later the burgers were cold and granddaughters order was missing and my husband told them and they said they wouldn’t do anything about it because we went out the door and didn’t check it so they have lost 6 people”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“DO NOT USE THEIR MOBILE APP..... apparently if you place a mobile order your phone must be present when you pick up your order at the restaurant. This is supposedly to protect you from fraud. I didn't know this and I sent my husband to pick up my mobile order without my phone and they wouldn't give it to him so I cancelled my order. The next morning I got an email saying that my order was picked up downtown, when I'm up North, by somebody at 3 in the morning and this is after I cancelled my order. I have been charged for the order that never got. I called for a refund and apparently I have to go through my bank to get a refund - they won't refund me! What happened to having my phone present to protect me from fraud? Not sure how someone was able to pick it up downtown at 3 in the morning without my phone when my husband with the order number and my name was not able to pick it up. Total stupidity.”
Helpful Report
Posted 4 years ago
Geoff Hughes
Verified Reviewer
“McDonald’s in Ormskirk, I have been twice now and both times service was poor tables not cleaned, waited 15 minutes for my order which was wrong, no sugar, staff attitude poor, no receipt print out on any screen. seems that the delivery drivers get priority over internal customers won’t be going again”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I didn't get my toy”
Helpful Report
Posted 4 years ago
Vladimir
Unverified Reviewer
“Your mom Your dad Your sister Your dog”
Helpful Report
Posted 4 years ago
Vladimir
Unverified Reviewer
“Your mom Your dad Your sister Your dog”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Had to wait 26 minutes for meal for 4 when eating in. Chips were delivered cold. When replaced they came in small cartons so had to be replaced in the correct size ones. I feel that this is not 100% a staff complaint. Those guys were working non stop and without any real break plus trying to keep up with takeaway deliveries and drive through deliveries. Too small a kitchen area and just not enough staff to keep up in peak times. Macdonalds needs to take a look at this issue and correct it. When staff are under pressure this also leads to mistakes and more complaints so better working conditions would help.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Fish filet old bun used ,fish dry and did not fit bun. Service was poor.”
Helpful Report
Posted 4 years ago
Jake Savoie
Unverified Reviewer
“Ordered in the drive through ,got asked to wait on the side with 6 other cars ! Whats the point of the drive thru ,I might as well ordered curbside pick up ! How do they have 6 people waiting 9n the side of the drive thru !”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Went to order a $1 egg McMuffin after watching their t.v. add 15 min. earlier and was told it stopped.. Not too long ago I wanted a Mc-Rib after seeing the sign at the drive thru and was told no more.. This Old Saybrook Ct is the WORSE I've ever been to...”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I support Ukraine. McDonalds has show its true color. and its not the red but the yellow. Cowards. So no more McDonalds for me. Period. Your lack of compassion and doing the right thing has shown me and many others that you cannot be trusted nor do you deserve American Business. Maybe you should just move to Russia and stay there.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“BOYCOT BOYCOT”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Hello I had the worst customer experience the address is 15227 Brentwood the girl that was supposed to give the reasept she just rolled us can I have you credit card when we asked her for it and she said you don’t have to be mean about it like what now I’m so mad😡🤬”
Helpful Report
Posted 4 years ago
Randy
Unverified Reviewer
“I stand with the brave people of Ukraine. In view of the unconscionable actions of the Russian government, it's time for all US businesses to withdraw from Russia immediately. No more Big Macs for me until McDonalds divests of its Russian restaurants and operations!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“McDonald's on Hunt highway Florence AZ. Has gone downhill so much in past few years. Sandwiches with half slice of cheese or mc muffin with egg sliding off and cheese stuck to box. Most if the time mcmuffin has meat when order with no meat. Prices way to high for quality!! After this morning won't be going back. iced coffee terrible and sandwiches thrown together had to put together and still not right. Employees are kids that just don't care! So sad!! Used to be so good! This question is for owner. What happen???”
Helpful Report
Posted 4 years ago
Mcdonalds is rated 1.9 based on 915 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request