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Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Unverified Reviewer
“I went through the Drive through at the MCDONALD'S off Kingston Pick right across from Big Lots. The Lady that take the money in the drive through was very rude , dont greet, or speak to you , and when you say thank you she dont speak back ,NEVER...... SHE a Indian older woman. If you cant treat the customers with respect you dont need to be working the job period.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“For years all I ever ordered was a quarter pounder with cheese. Simple burger with a little ketchup some onion and pickles. The one I got today had a glod of mayo of all things no onion no pickels.. What the heck ? I'm sorry but I won't be getting anything from McDonald's again .”
Helpful Report
Posted 1 year ago
Chef Avinash
Unverified Reviewer
“In Bangalore at Gopalan mall at old madras’ road outlet staff is rude when ask to take order they told restaurant is close @ 9:30 pm This is not my first experience I has faces this type of issues earlier also 1 refuse to take cash 2 restaurant dine inn area to hot 3 rude behaviour of staff 4 no tag on main boor that we r close”
Mcdonalds 1 star review on 7th July 2024
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The coke was flat. The breakfast sandwich was dry and disgusting”
Helpful Report
Posted 1 year ago
Tina Leek
Unverified Reviewer
“Ordered a #2 and a #7..got A sausage biscuit and 1 burrito with no sauce that they asked me if I wanted. Let the meal go, clerk rang it up wrong. We were in a hurry. Took sausage biscuit back and told them sausage egg McMuffin. Got a ham egg McMuffin thrown together. Just ridiculous avoidable issues for the price . We just left.”
Helpful Report
Posted 1 year ago
Charles Sands
Verified Reviewer
“I used the app to order food and they took the payment from my credit card. When I went to the McDonald's to pick up my food and gave them the code on the app. They told me it was an incorrect code and would not give me the food I ord6and payed for.so McDonald's stole my money! I guess this is a way for McDonald's to make extra money”
Helpful Report
Posted 1 year ago
Yvonne
Unverified Reviewer
“5/7/2024 6.40pm drivetrue Dinner time Ordered dinner at dinner time and said they were changing the oil. Ayam goreng need wait 40min. DINNER TIME CHANGE OIL👎👎👎👎. What you all doing before dinner time? McDonald’s Managment pls altake action for your staff. Very poor service! Leave down email or photo no body take action and response”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“First my husband and I went to the one on Southside in Buffalo ny. We waited 15 minutes to order then we left without ordering. We went to the one on Clinton St in Buffalo ny and waited in the drive thru for a half hour before being served. This was after 11 pm. Customer service was really poor.”
Helpful Report
Posted 1 year ago
Didintle Tsagae
Verified Reviewer
“Mall of Africa service is very bad. I waited for my order for long and the lady issuing out orders was so rude. She threw my slip at me. I am so disappointed. The chips are dry and cold.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Manager was a smart ass and very rude everybody who works there is from another country illegal workers”
Helpful Report
Posted 1 year ago
Loretta Lynvh
Unverified Reviewer
“I am so angry ! I bought a medium size frappe at McDonald The other day. It looked like an extra small and I paid four dollars plus for this. I questioned the lady and she said oh it’s more expensive for those drinks so we have to downsize the cup compared to the soda cups. I was like are you kidding me, a big corporation like this with billions and billions of dollars and you’re gonna rip off more American people by cutting down your sizing something has to change in this country. This is ridiculous. Just ridiculous.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“It was my 1st time at McDonald's Kenilworth Very bad experience I waited very long for my order . I then approached the counter to ask where my order is then was told that my slip was lost and they thought the order went out already. I eventually got my order ..... incorrect order had to wait again. Never am I going back to that McDonald's.”
Helpful Report
Posted 1 year ago
Diane M
Unverified Reviewer
“I ordered a small fry, no salt and I got cold, OLD fries that were from 1989. I didn't get a receipt so I couldn't do a survey but FYI- don't order fries here. Ankeny Mcdonald's on Ankeny Blvd.”
Helpful Report
Posted 1 year ago
Loretta Hancock
Verified Reviewer
“The crispy chicken sandwiches are the most horrible sandwiches I have ever had. I felt like gagging myself after eating a third of it. Plus who puts pickles on chicken?”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I have been to this McDonald’s three time and each time my food was cold. Traveling through and stopped at this McDonald’s in Locusts Grove Va off of route 3. Sent my food back and came out the same way. Worst place to buy food. Never going back. 👎🤮🤢”
Helpful Report
Posted 1 year ago
Lynda Heath
Verified Reviewer
“Today my husband is working down in Tyler Texas and he was near the McDonald's store on Beckham avenue in Tyler Texas. He was hungry so I ordered food on your McDonald's app. He got to the store and the manager said that she refused to give him the food because I was out of the local area to even order it. They took my $8.09 and now they refuse to give him the food the manager refused to give me any number to call to talk to somebody to fix the situation and you guys the McDonald's corporation has my money. We will never ever use your app again. Nor will we ever go to McDonald's again. This is absolutely ridiculous you take my money and refuse to give my husband the food.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“You guys gave me half of my cup for ice cream I paid extra for a big one what is this!!?”
Helpful Report
Posted 1 year ago
Kevin Jay
Unverified Reviewer
“I just received 2 bacon,chichen wraps at McDonald's ESSO in West Royalty . The presentation was very sloppy with very few vegetables. Usually they are perfect, but not this time”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The bloody ice cream machine was broken we went to five stores and they were all broken and when we told the workers they laughed and told us that it looked like we had enough food. I AM NEVER COMING BACK DEFINITELY DO NOT RECOMMEND AND DO NOT COME HERE.”
Helpful Report
Posted 1 year ago
Sally-Jo Elizabeth Royle
Unverified Reviewer
“Every time I come to the Huddersfield road macdonalds Oldham it is absolutely shocking service, food quality and general organisation. I’ve been to macdonalds all over the country and this is without a doubt the worst. Never wrote a review in my life but I am sick and tired of this place. The food is always cold when I get it even when I have been waiting on the grill bay? What the hell is that all about? Absolutely terrible. I would strongly advise you seek out another manager”
Helpful Report
Posted 1 year ago
Mcdonalds is rated 1.9 based on 915 reviews
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