Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.72

4.7 Rating 1,584 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service from the telephone communication to the driver being friendly and helpful. Outstanding in every level and would recommend.”

Helpful Report

Posted 6 years ago

Thank you for your order and review Jon. We pride ourselves on our customer service and are very pleased you are happy with everything.

Posted 6 years ago

“The online price was great so placed the order, my only grievance was that I placed the order on the Monday and was told the delivery would be on Wednesday, took a day of work and no delivery. I Phoned the office and was told it would definitely be on Thursday, after talking my wife into taking the day of work again no delivery. Finally arrived on Friday. I live in a small cul de sac which would normally be a problem for lorries but the delivery driver was absolutely brilliant and very helpful and made the whole process worth while.”

Helpful Report

Posted 6 years ago

Hi Jef, thanks for you order and taking the time to review us. It looks like there may have been a delay on your order so thanks for bearing with us. We are please you are happy with our delivery driver's service!

Posted 6 years ago

Hi Jef, thanks for you order and taking the time to review us. Unfortunately it looks like there was a delay on your delivery so please accept our apologies for that. We are pleased you are happy with our driver's service.

Posted 6 years ago

“Quick delivery and service. Free delivery great, but to make it an excellent service have some options even if paid to have delivery by smaller vehicles as freight company wouldn’t come down our lane in big lorry so we had to do last mile ourselves via transits”

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Posted 6 years ago

Hi James, thanks for you order and taking the time to review us. We are please you are happy with our service. Unfortunately due to the nature of the materials we deliver, we have to use large vehicles. But thanks for your thoughts.

Posted 6 years ago

“Good service. Product arrived on date specified. Communication was excellent.”

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Posted 6 years ago

Hi Maureen, thanks for you order and taking the time to review us. We are please you are happy with our service!

Posted 6 years ago

“Delivered on time and offered a competitive price, really good company to order your insulation from and you can also select which day you want delivery.”

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Posted 6 years ago

Hi Gareth, thanks for you order and taking the time to review us. We are pleased you are happy with our service and price!

Posted 6 years ago

“The first delivery was on time but the products had been damaged in transit. However, they were replaced with brand new items in perfect condition the next day. Thanks.”

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Posted 6 years ago

Hi Jim, thanks for you order and taking the time to review us. Thank you for bearing with us whilst we got you some new insulation delivered.

Posted 6 years ago

“Excellent seller. Delivery on time. Will do more purchases in future.”

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Posted 6 years ago

Hi , thanks for you order and taking the time to review us. We are pleased you are happy with our service!

Posted 6 years ago

“Great products and fast delivery”

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Posted 6 years ago

Hi Mark, thanks for you order and taking the time to review us. We are pleased you are happy with our products and service!

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hi Jonathan, thanks for you order and taking the time to review us. We are pleased you are happy with our service!

Posted 6 years ago

“Best price compared to other places and the delivery is prompt”

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Posted 6 years ago

Hi Krishma, thanks for you order and taking the time to review us. We are please you are happy with our service and prices!

Posted 6 years ago

“The order came on the date asked for. A friendly driver unloaded the order and placed on my drive. A very good service”

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Posted 6 years ago

Hi Geoffrey, thanks for you order and taking the time to review us. We are please you are happy with our service!

Posted 6 years ago

“Delivered quickly, good product”

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Posted 6 years ago

Hi, thanks for your order and review!

Posted 6 years ago

“Ordered Friday with requested delivery Thursday in the following week. Goods arrived on the day at 07.30. Super service thank you!”

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Posted 6 years ago

Hi Roger, thanks for you order and taking the time to review us. We are please you are happy with our service!

Posted 6 years ago

Hi Roger, thanks for you order and taking the time to review us. We are pleased you are happy with our service!

Posted 6 years ago

“Excellent”

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Posted 6 years ago

Thank you for your review. We would love to hear from you again.

Posted 6 years ago

“Excellent service from start to finish and answered questions quickly delivery came on day i chose and driver was polite i would use again”

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Posted 6 years ago

Thank you for your order and review Steve. We are proud to deliver the best customer service and hope to hear from you in the future.

Posted 6 years ago

“Great value and great service”

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Posted 6 years ago

Thank you for your order and review Steven. Thank you for your kind words and we hope to hear from you again.

Posted 6 years ago

“Would highly recommend Great prices Delivery as arranged Brilliant service all round”

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Posted 6 years ago

Thank you for your order and kind review Lorraine. We aim to provide the best service for our customers. We hope to hear from you in the future.

Posted 6 years ago

“Cheapest price I could find online. Quality products and quick delivery. Highly recommended.”

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Posted 6 years ago

Thank you for your order and review Petros. We aim to provide the best prices around and we are very happy to have been of service. We would love to hear from you in the future.

Posted 6 years ago

“Helpful prompt service that I'd be happy to use again.”

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Posted 6 years ago

Thank you for your order and review Paul. We hope to hear from you in the near future.

Posted 6 years ago

“The whole process from ordering to delivery was seamless. Delivery came on the date I selected. Very good service, would use for any future projects.”

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Posted 6 years ago

Thank you for your order and review. We are very happy to hear about your experience with us. We hope to hear from you in the future.

Posted 6 years ago

Online Insulation Ltd is rated 4.7 based on 1,584 reviews