Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.72

4.7 Rating 1,584 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied just could of done with notice of delivery that said the driver was excellent and happy to unload by him myself as I wasn't there”

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Posted 6 years ago

Thank you for your review and order Tim. Apologies for any inconvenience the lack of delivery notice caused you.

Posted 6 years ago

“On time good service”

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Posted 6 years ago

Thank you for your review and order Oliver.

Posted 6 years ago

“Easy to use online ordering, queries were answered promptly and delivery arrived as booked. The driver even phoned at the end of his prior dropoff to make sure I was expecting him. What more could you expect, excellent service.”

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Posted 6 years ago

Hi Anthony, thank you for your review and order. We aim to provide the very best service for our customers. We would love to hear from you again in the future.

Posted 6 years ago

“Insulation delivered on time and to spec . Driver very helpful .”

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Posted 6 years ago

Thank you for your review and order Stephen. We would love to hear from you again in the future.

Posted 6 years ago

“Good assistance and delivery”

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Posted 6 years ago

Thank you for your order and review Graham. We would love to hear from you again.

Posted 6 years ago

“Excellent service, great price will be using them again and recommend to building colleagues”

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Posted 6 years ago

Hi Steve, thank you for your order and review. We can't wait to hear from you again! Thank you for the recommendation.

Posted 6 years ago

“Very good product and prompt delivery = very happy customer!”

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Posted 6 years ago

Thank you for your order and review David.

Posted 6 years ago

“Even though it was a small order, it was delivered quickly and as promised. Delivery driver was very helpful. Would recommend.”

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Posted 6 years ago

Thank you for your order and review Trevor. Thank you for the recommendation, we would love to hear from you again in the future.

Posted 6 years ago

“Was a quick and painless delivery, also i could communicate with the delivery service to lwave the items somewhere safe ideal for if your not at home 👍”

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Posted 6 years ago

Thank you for your order and review Robert.

Posted 6 years ago

“An easy and straightforward transaction at a fair price. Order arrived early on the day given and my pallet was well packed but as it was on top of the whole lorry load it was difficult to remove and some items under my load were damaged and one of my insulated plasterboard sheets was dented on a small section of one edge. As such, I cannot give 5 stars.”

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Posted 6 years ago

Thank you for your order and review David. We apologies for any inconvenience the damaged board caused.

Posted 6 years ago

“Great service and great value”

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Posted 6 years ago

Thank you for your order and review.

Posted 6 years ago

“Great speedy service”

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Posted 6 years ago

Thank you for your order and review Simon.

Posted 6 years ago

“God servise”

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Posted 6 years ago

Thank you for your order and review Ausra.

Posted 6 years ago

“Well organised company, made everything simple. Good communication”

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Posted 6 years ago

Thank you for your order and review Joseph. We aim to provide the best customer service and glad you are happy with everything.

Posted 6 years ago

“First class professional service. Tracked down the exact size product I wanted and received the next day. Kept me totally informed by phone.”

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Posted 6 years ago

Thanks for your very kind review and order Paul. We aim to provide the best possible service for our customers. We would love to hear from you again in the future.

Posted 6 years ago

“Excellent service and really good prices”

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Posted 6 years ago

Thanks for your order and review James. We hope to hear from you again.

Posted 6 years ago

“Great service”

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Posted 6 years ago

Thank you for your order and review Simon.

Posted 6 years ago

“The price is very good I just the product is just asa good”

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Posted 6 years ago

Thank you for your order and review John. We would love to hear from you again in the future.

Posted 6 years ago

“Unfortunately the delivery has not arrive as the lorry they attempted to deliver on was too large to access our street. The driver however did call and explain that he would return to the depo and get the delivery vehicle changed to a smaller van. However, I’m hoping it will be tomorrow but I don’t know when the delivery will be made again?”

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Posted 6 years ago

Hi Peter, we are very sorry to hear this. We are currently in the process of working out what has happened to your order.

Posted 6 years ago

“Delivered without fuss, and exactly what i wanted and not damaged in any way.”

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Posted 6 years ago

Thank you for your order and review Darren.

Posted 6 years ago

Online Insulation Ltd is rated 4.7 based on 1,584 reviews