Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and efficient, could not have done better”

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Posted 5 years ago

Thanks for your review Andrew. We hope to help you again in the future.

Posted 5 years ago

“Cheapest I found and delivered on requested day, great service tha ks”

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Posted 5 years ago

Thank you for your review Robert. We look forward to hearing from you in the future.

Posted 5 years ago

“Excellent service and good quality insulation. Delivered in about 3 days after payment. Would be nice to get a call from driver 30-60min before arrival, but luckily I was home, so no issues there.”

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Posted 5 years ago

Thank you for your review Sergei. We are very pleased to have helped.

Posted 5 years ago

“Great value and service”

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Posted 5 years ago

Thank you for your review Roderick. I hope we can help again in the future.

Posted 5 years ago

“Graet service there on time”

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Posted 5 years ago

Thank you for your review.

Posted 5 years ago

“I must admit I did have a few concerns when reading some reviews but must say that I found the company very helpful and would not hesitate to recommend online insulation to all. Great service, Thankyou.”

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Posted 5 years ago

Thank you for your order and review Mark. We look forward to hearing from you in the future.

Posted 5 years ago

“Great price and great customer service with communicating with me and helping me change my order at last minute. Thank you”

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Posted 5 years ago

Thank you Lewis. We look forward to hearing from you in the future.

Posted 5 years ago

“Great prices, fast delivery - and really helpful delivery arrangement with on board forklift. Brilliant.”

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Posted 5 years ago

Thank you very much for your order and review Tom. We let us know if we can help in the future.

Posted 5 years ago

“Best price online. Delivered on time. No issues, excellent service”

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Posted 5 years ago

Thank you for your order and review Brian. We are very pleased to have helped.

Posted 5 years ago

“Very good service and really flexible. Moved my delivery date without any issues, I genuinely recommend this company”

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Posted 5 years ago

Thank you for your review, Brian. We are very pleased to have helped.

Posted 5 years ago

“Very happy - price, product and delivery - great!!”

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Posted 5 years ago

Thank you for your review. We are very pleased that you are happy with our service.

Posted 5 years ago

“Second time I have used Online Insulations, saved over £250 on my 1st order compared with my local Builders merchant. Delivery both times excellent, good communications from Online with an excellent product. This last order although small still saved over £100 compared with National companies. Well done Online. David”

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Posted 5 years ago

Thank you for your orders and your review David, I'm please you're happy with our service.

Posted 5 years ago

“The products were delivered on the agreed date, the driver phoning ahead to give an e.t.a. The curtainside lorry came equipped with a Moffett to unload and the driver helpfully unloaded the pallets in the order I needed them. The customer service was excellent and I can thoroughly recommend this company.”

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Posted 5 years ago

Thank you for your order and review, I hope that we can help again in the future.

Posted 5 years ago

“Great service I’ll only use these guys now. 👌🏻”

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Posted 5 years ago

Hi Chris, I'm pleased that you are happy with our service and look forward to working with you again.

Posted 5 years ago

“Did what it said on the tin”

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Posted 5 years ago

Thanks for your review Allan. We are pleased the delivery and materials were as expected.

Posted 5 years ago

“Competitive price, delivers on time, website very user friendly!! What more can I say!”

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Posted 5 years ago

Thanks for your order and review Joe, I hope we can help again in the future.

Posted 5 years ago

“Good,only problem was I did not see the order price in my email at the beginning + I never new it was floor jab 70 ,I was getting so that was a bonus for but I'm sure you dont advise it as floorjad70 but it would be better for you if you did the price was good by the way ,cheers”

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Posted 5 years ago

Hi Terry, Thanks for your order and review, I hope we can help again in the future.

Posted 5 years ago

“Great service and on time.”

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Posted 5 years ago

Hi James, Thanks again for using us. Please let us know if we can help again in the future.

Posted 5 years ago

“Still haven’t received the complete order”

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Posted 5 years ago

Hi Lee, I sorry to hear that your delivery has't been made in full. I will get working on this for you straight away.

Posted 5 years ago

“Every excellent”

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Posted 5 years ago

Thanks for your order and taking the time to send the review.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews