Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.72

4.7 Rating 1,584 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

Visit Website

Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff and swift service.”

Helpful Report

Posted 5 years ago

“Very good fast service:)”

Helpful Report

Posted 5 years ago

“I’ve not received good yet, but they said 2-3 day delivery, contacted them and they said definitely 3-5 days. Once ordered, on the morning of 2/8/20 they emailed to say it wd arrive on 13th!! 11 days later!!”

Helpful Report

Posted 5 years ago

Hi Sheilagh, thank you for your review. We are currently working on 5 working days for delivery at the moment. We did email you with the delivery date and we were asked by yourself to delay the delivery to the 17th.

Posted 5 years ago

“5 Star Service”

Helpful Report

Posted 5 years ago

“Great service, highly recommended, shall definitely be using again.”

Helpful Report

Posted 5 years ago

“Excellent service in unprecedented times.”

Helpful Report

Posted 5 years ago

“Very good service all round. Prices, delivery, goods, communication, helpful driver. Happy to recommend”

Helpful Report

Posted 5 years ago

“Very goog service”

Helpful Report

Posted 5 years ago

“All done efficiently and as promised”

Helpful Report

Posted 5 years ago

“Delivered on specified day, very helpful driver.”

Helpful Report

Posted 5 years ago

“Excellent service from Online Insulation. I called with respect to the delivery schedule, and was assured delivery within the time frame was possible. Ordering online was straightforward. The order turned up even sooner than expected, and the driver was very helpful. All in all a very good service. Many thanks.”

Helpful Report

Posted 5 years ago

“Super good”

Helpful Report

Posted 5 years ago

“I have not seen myself yet but am informed the plaster boards are damaged Driver has put on delivery note Hi”

Helpful Report

Posted 5 years ago

Hi, thanks for letting us know. We will look in to this straight away.

Posted 5 years ago

Hi, it looks like there were 5 boards marked as damaged on your paperwork this afternoon. I believe It has been agreed with the person that signed for these will be swapped on Monday 10.08.20

Posted 5 years ago

“Made a mistake with delivery and we ended up waiting an extra week for some of the missing order. However the team were effective and friendly when contacted and did what they said they would do.”

Helpful Report

Posted 5 years ago

“Great quality Super fast delivery”

Helpful Report

Posted 5 years ago

“No products in stock Re payed my payment twice so had to debit my account twice Not at all happy with the service level shown”

Helpful Report

Posted 5 years ago

Hi Bernard, I'm sorry that we didn't have the sheet ply available within your required delivery requirements. Unfortunately, things are a little slower whilst we are all dealing with covid restrictions. I hope that you were able to find this to complete your project.

Posted 5 years ago

“Very satisfied with the service.”

Helpful Report

Posted 5 years ago

“The ordering on line was simple and straightforward. The delivery date fitted in perfectly and it was delivered as promised. The delivery driver was very helpful and pleasant. The insulation had been carefully packed on a pallet and there was no damage to any of the sheets. All in all good service ,great price and would certainly use them again.Thank you.”

Helpful Report

Posted 5 years ago

“Cheapest I could find. Delivered when it was supposed to be and well packaged. Recommended”

Helpful Report

Posted 5 years ago

“Good products, and prompt delivery.”

Helpful Report

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,584 reviews