Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,574 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a great price and delivery was spot on. Would definitely buy from online insulation again.”

Helpful Report

Posted 9 months ago

Hi David, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our product great and the delivery spot on. Your feedback truly means the world to us, and we can't wait to serve you again! Best wishes, Team Online Insulation Ltd

Posted 8 months ago

“Good price quick delivery very happy”

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Posted 9 months ago

Hi Antanas, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our prices great and that your delivery was quick. Your satisfaction is our top priority, and we appreciate your feedback! Best wishes, Team Online Insulation Ltd

Posted 9 months ago

“Quick, nice and easy. Prompt delivery”

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Posted 9 months ago

Hi Peter, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the process quick and easy, and that we delivered promptly. Your support means a lot to us, and we’re here to help whenever you need us! Best wishes, Team Online Insulation Ltd

Posted 9 months ago

“The order process and delivery were all smooth and easy. Delivered in perfect condition and on time. Thank you. I can highly recommend Online Insulation Ltd.”

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Posted 9 months ago

Hi Richard, Thank you for your fantastic 5-star review! We’re thrilled to hear that the order process and delivery went smoothly for you. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future! Best wishes, Team Online Insulation Ltd

Posted 9 months ago

“nice price, good delivery - well recommended ... thanx”

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Posted 9 months ago

Hi Kevin, Thank you for your wonderful 5-star review! We're so pleased to hear that you were happy with the price and delivery of your order. Your recommendation means a lot to us, and we can't wait to assist you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 9 months ago

“Used this company few times now,prices are hard to beat and delivery is always quick.”

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Posted 9 months ago

Hi David, Thank you for your amazing 5-star review! We're so glad to hear that you’ve had great experiences with our pricing and delivery. It's always our goal to provide the best for our customers, and your feedback truly motivates us. We can’t wait to serve you again soon! Warmest regards, Team Online Insulation Ltd

Posted 9 months ago

“Refunded promptly when my address wasn’t accessible for the lorry.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear that your refund was processed promptly. We always strive to ensure our customers have a positive experience, even when things don’t go as planned. Your understanding means a lot to us, and we look forward to serving you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 9 months ago

“Excellent price, quick dispatch and great all round service”

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Posted 9 months ago

Hi Ross, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our prices excellent and experienced quick dispatch along with great service. Your kind words are greatly appreciated, and we’re excited to have the opportunity to serve you again! Warmest regards, Team Online Insulation Ltd

Posted 9 months ago

“Online installation ltd Is ready professional Ordered online It's arrived within 2 days From ordering Got my first render from wicks It took over a week and twice as much money We ll be ordering again from them”

Helpful Report

Posted 9 months ago

Hi John, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our service professional and efficient, with fast delivery right to your door. It’s great to know that we could provide you with a better experience than your previous order. We can’t wait to assist you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 9 months ago

“Great service. Quick delivery and good communication. Would use again”

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Posted 9 months ago

Hi William, Thank you so much for your excellent 5-star review! We’re glad to hear you experienced great service, quick delivery, and good communication. Your support means a lot to us, and we can’t wait to assist you again in the future! Best wishes, Team Online Insulation Ltd

Posted 9 months ago

“Absolutely fantastic from start to finish, great price, great product, plenty of information on the progress of the order. Delivery absolutely spot on, delivery guy dropped it straight off the van into the garage … perfect. Would absolutely recommend, will definitely be heading back for anything else I need.”

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Posted 10 months ago

Hi Stuart, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had such a positive experience from start to finish. Your kind words about our pricing, product quality, and delivery service truly mean a lot to us. We appreciate your recommendation and look forward to helping you again in the future! Best wishes, Team Online Insulation Ltd

Posted 10 months ago

“Five star series.”

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Posted 10 months ago

Hi Denis, Thank you so much for your great 5-star review! We’re thrilled to know you had a great experience with us. Your support and feedback truly motivate our team to keep delivering the best service possible. We can't wait to help you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 10 months ago

“Fast reliable and on time”

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Posted 10 months ago

Hi William, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our services fast, reliable, and punctual. Your satisfaction is our top priority, and we look forward to delivering the same level of service for you in the future! Warm regards, Team Online Insulation Ltd

Posted 10 months ago

“Absolutely terrible delivery didn’t come when ordered in plenty of time then send an email 2 minutes before they knock off saying it’s not going to be delivered don’t use this company”

Helpful Report

Posted 10 months ago

Hi Vicky, we’re really sorry to hear about your recent delivery experience. We understand how frustrating it can be when expectations are not met, especially regarding timely deliveries. We appreciate your feedback as it helps us improve our services. If there’s anything we can assist you with further, please don’t hesitate to reach out. Warm regards, Team Online Insulation Ltd

Posted 10 months ago

“They are cheap and relyable. They always deliver within the timeframe stated on the website. You are able to book a specific delivery date if you are planing ahead. The only minor issue is that the time frame is 3 to 5 working days. It would be nice if they could bring that down to 2 -3 working days. When there was a miscount on the pick of one of my orders they sorted me out quickly and with no noncence. In general, I am very happy.”

Helpful Report

Posted 10 months ago

Hi William, Thank you for your amazing 5-star review! We’re thrilled to hear that you find us reliable and appreciate our timely deliveries. It’s great to know you can book ahead too! We understand your thoughts on the delivery timeframe and will take your feedback into consideration as we always strive to improve our services. We're also glad to hear we could resolve the miscount issue efficiently for you. Your satisfaction is our priority, and we look forward to serving you again soon! Warm wishes, Team Online Insulation Ltd

Posted 10 months ago

“Best Price! Easy to order! Good communication! Quick and very helpful delivery!”

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Posted 10 months ago

“Excellent!! Competitve pricing and timely delivery from local depot team who were only too keen to help and carry to where required. Thoroughly recommended!!”

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Posted 10 months ago

Hi Steven, Thank you for your fantastic 5-star review! We're delighted to hear that our competitive pricing and timely delivery met your expectations. It’s wonderful to know our local team was able to assist you and make the process easier. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 10 months ago

“Professional and fast service. Delivery was on time too. Will use again.”

Helpful Report

Posted 10 months ago

Hi Lee, Thank you so much for your wonderful 5-star review! We're delighted to hear that you experienced our professional and fast service, and that the delivery was right on time. Your satisfaction is our priority, and we can't wait to assist you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 10 months ago

“Good service, fast delivery”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear you had a great experience with our service and fast delivery. Your support is greatly appreciated, and we can't wait to help you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 10 months ago

“Not received”

Helpful Report

Posted 10 months ago

Hello Philip, your delivery is booked for 14.05.25 as per the email confirmation that was sent to you last week. The email has been forwarded to you again should you need another copy.

Posted 10 months ago

Online Insulation Ltd is rated 4.7 based on 1,574 reviews