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Pets at Home Reviews

3.8 Rating 123 Reviews
67 %
of reviewers recommend Pets at Home
3.8
Based on 123 reviews
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Anonymous
Anonymous  // 01/01/2019
“They are always welcoming and try to help as best as they can. They don't always have the item I want or they seem expensive for what they are, but I keep going back for my one stop shop, even use Vets4Pets now too and the groomers in store.”
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Posted 9 years ago
“Customer service skills from the assistant were excellent”
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Posted 9 years ago
“Excellent service when choosing a dog harness”
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Posted 9 years ago
“Prompt delivery and could follow progress saves me from carrying heavy cat litter home from supermarket”
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Posted 9 years ago
“Always have stock levels for the products we need or can get them quickly. Love the collect in store feature as it saves us a lot of time and messing about with missed deliveries. Staff are always helpful when we pick up and carry to the car if needed.”
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Posted 9 years ago
“Very friendly customer service aligned with good knowledge. A delight to be in their store.”
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Posted 9 years ago
“Unfortunately whenever I order tinned items they are always bashed in transit which is a shame but it still saves me driving to my local store and lifting heavy items in and out of my car!”
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Posted 9 years ago
“Really impressed with the online service and delivery of our pet food”
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Posted 9 years ago
“Wide range of kitten food and toys, scratching posts, beds and litter trays.”
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Posted 9 years ago
“Excellent customer service and delivery”
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Posted 9 years ago
“convenience”
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Posted 9 years ago
“Fantastic service as always from this company. Cannot fault them at all. Either instore or online they are brilliant.”
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Posted 9 years ago
“Good products and service handy locations”
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Posted 9 years ago
“They were very helpful and looked for a product I could not find in the store”
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Posted 9 years ago
“Excellent knowledge and customer service”
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Posted 9 years ago
“Great range of products, fast delivery service. Plus monthly VIP vouchers.”
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Posted 9 years ago
“Great customer service and a great knowledge of products and animals”
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Posted 9 years ago
“The were very helpful with the type of food I should buy my puppy”
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Posted 9 years ago
“Went in to the shop in Sydenham, but found that the staff could give me any help on what to choose for my puppy's food as they were not sure on what the differences were,I will say they did try but just did not have the knowledge.”
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Posted 9 years ago
“Easy to follow website. Quick delivery - usually earlier than stated. Delivery drivers very helpful and friendly”
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Posted 9 years ago
Pets at Home is rated 3.8 based on 123 reviews