“The Pets at Home website is infuriatingly useless. It takes ages to order the totally overpriced dog prescription tins our dog needs and leaves you believing you haven't completed your order. They you get an e-mail saying you have. Then you go to the store and find only half the order has arrived. Their I.T. systems people need to be upgraded or sacked!”
“Get my dog food offline with free delivery and it's quick and easy to do save the hassle of me lifting and lagging big 15 kilo sacks around and I save by getting discounts replying to much cheaper than the shop”
“They are amazing! Brilliant customer service for purchase of hutch and guinea pigs. They can't do enough for you. Best customer service I have ever received! Northwich and Warrington Winwick.”
“Always purchase my animals food from here (DOGS, cat and fish) .... staff are always happy to answer your questions and never any bother to carry your items to the car. They also hold animal days when you can handle the animals and ask any questions....my Granddaughter loved the experience.”
“They are always welcoming and try to help as best as they can. They don't always have the item I want or they seem expensive for what they are, but I keep going back for my one stop shop, even use Vets4Pets now too and the groomers in store.”
“Always have stock levels for the products we need or can get them quickly. Love the collect in store feature as it saves us a lot of time and messing about with missed deliveries. Staff are always helpful when we pick up and carry to the car if needed.”
“Unfortunately whenever I order tinned items they are always bashed in transit which is a shame but it still saves me driving to my local store and lifting heavy items in and out of my car!”
