Photobox Reviews

2.2 Rating 137 Reviews
28 %
of reviewers recommend Photobox
2.2
Based on 137 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week

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Photobox 1 star review on 1st May 2023
Lee
Photobox 1 star review on 1st May 2023
Lee
Photobox 1 star review on 21st March 2022
Sharon Harvey
Photobox 1 star review on 21st December 2021
Anonymous
Photobox 1 star review on 21st December 2021
Anonymous
Photobox 1 star review on 11th December 2021
J. Alderson
Photobox 1 star review on 20th November 2021
Amanda Vickers
3
Anonymous
Anonymous  // 01/01/2019
Photobox is living on last standards. Quality and customer services care used to be second to none but since being taken over, I think from Moonpig, they had become too greedy for profit. It is Black Friday, so consumers do not be foiled by their offers. Prices have in fact more than doubled in the last two years and an A4 200-160 page PhotoBook previously offered at £24.99 is now over £50
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Posted 1 year ago
My daughter ordered photo keyrings (75pieces) for me to give as memorabilia of my late sister -in- law at her funeral. uploaded the picture which looked good at the time and paid for express delivery. The print was clear but the picture was not resized so top of head was cut off. It looked bad. No one contacted her to let us know that there was a problem. Bad experience, I don't intend to use them again What a waste!
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Posted 2 years ago
I’ve just placed an order for 3 pics with Photobox, (My Picture Service ?)...my first time!...now I’m really nervous about how my pictures turn out re the quality & length of time it will take before they arrive...I’ve been really excited...now I’m keeping all fingers & toes crossed!🙏
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Posted 3 years ago
Received 2 photos 1 perfect and one with missing head. Surely there must be a quality control officer or person that would of seen this. I'll stick to the machines.
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Posted 3 years ago
Quality is good , but far more expensive that their competitors and takes a long time to arrive.
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Posted 5 years ago
Photobox is rated 2.2 based on 137 reviews