“I placed my order so that it would arrive in time, but they sent the wrong order. When I contacted them via chat (no way to get hold of an actual person) 'Joel' refused to overnight the correct order. He didn't seem to understand what I was typing and kept asking me questions that I had already answered. He eventually said it would take another WEEK to get my product to me - even though it was their mistake in the first place, not mine. They just didn't want to spend the money to make it right and overnight it, and made me pay for it by not having my order when I needed it.
RUN AWAY. They don't care about their customers!!!”
“Account got suspended, no notification, no warning, approached the support with no replies? Bad service for sellers, I guess they have too many suppliers so they get arrogant.
Have worked with DMCA team but they just outright told me don't attempt to come back to RedBubble as I will be suspended every time, NO EXPLANATION, NO ADVISE. I'm moving to their competitor, thank you.”
“Huge hassle with this website from the start. I Had two separate orders of the same item. However, neither one of them were delivered. After complaining, they opted to resend both items without explanation. I received my of the two replacements yesterday, and it turned out to not even be the item I ordered. After complaining, yet again, the only offer from them was to resend the exact same item that I should have received weeks ago. Terrible orgnization. Don't think I would ever from this website again, which is shame because they're one of the only places that have what I need.”
“Huge hassle with this website from the start. I Had two separate orders of the same item. However, neither one of them were delivered. After complaining, they opted to resend both items without explanation. I received my of the two replacements yesterday, and it turned out to not even be the item I ordered. After complaining, yet again, the only offer from them was to resend the exact same item that I should have received weeks ago. Terrible orgnization. Don't think I would ever from this website again, which is shame because they're one of the only places that have what I need.”