“I ordered masks on 5/15 and today is 6/17 and still no order received. I believe that month with no updates is bad customer service. I do not recommend this company to anyone.”
“I’ve ordered many times previously and have never had as bad of an issue as recently. They say many of their issues are due to Covid and try to place blame on other party shippers but meanwhile they take weeks to even make a shipping label? After many emails the general response I keep getting is along the lines of “it seems your order is delayed, don’t worry your orders on its way. Wait another two weeks.” Meanwhile the shipping info provided has no updates what so ever. They seem very intent on making you wait instead of giving you the option to cancel/refund. I wouldn’t mind the wait, I understand the state of the world, but I don’t appreciate the run around and lack of transparency. That’s not acceptable. I’ve ordered stuff from AliExpress that’s come quicker. Save your frustration,time,and your money, order elsewhere. Never Again.”
“I ordered two t-shirts from the same designer on 01/05/2020 and the stimated delivery was between 07/05-12/05. The first thing that upset me was that Redbubble charged the delivery cost for each T-shirt. I asked customer service the reason and I was told the items although made by the same designer they will be made by different manufacturers and they will be delivery in different parcels. At the end, the order arrived on 03/06/2020 and both came in the same package!. I didn't buy them on ebay where they were £8 each and the delivery time just 5 days (free), because I though the quality was going to be better. But they are the same Gildan cheap T-shirt quality at £15+5delivery each!I attached a pic of two T-shirts, the one on the left is from Fantucci and the one from the right is one of the two t-shirts I bought from Redbubble. From the pic you can notice the poor quality of the Gildan t-shirt with a faded print and poor black color. NEVER AGAIN WILL BUY FROM THIS SITE.”
“Sent for tee weeks ago still waiting. We have no order number which was not given by the sale went through. We can't track it so we just have to continue waiting . From what I have read about shipping from others is it may take months . That's redbubble . Next time Amazon.”
“customer service nonexistent. unable to speak with anyone. placed (2) separate orders, none have arrived, but money was immediately taken out of bank account when orders were placed. am filing claim w/ bank for refund because of services not rendered. 100 negative stars.”
“Read enough bad reviews, change your name to burstbubble seems you people can not handle a business from top to bottom. It's okay I don't expect much just do you're thing. patients !”
“Purchased a throw and cushion covers for $150 NZ...the worst quality...I would turn it down if it was offered to me free. Looked nothing like the photo. Was so looking forward to them and is such an expensive disappointment. I reckon $20 would have been a fair price. Will never buy from here again!”
“Ordered items 6 weeks ago. First package never showed up. Sent an email, they allegedly sent a replacement. It too never arrived. What are the odds both packages didn’t arrive? Amazon and regular parcels arrived no problem during the same time frame. I got my money back. Don’t waste your time with this company.”
“*WARNING! DON'T ORDER FROM THEM! *
Redbubble is not even worth 1 star. I bet all the 5 star reviews on here are scam artist who work for them. Ordered in the 1st week of March, nothing came. Notified them in 1st week of April, they told me another will be sent out. It is the end of May now and still nothing. I'm from NZ & it's not a covid/border/shipping problem, as other items I have purchased from overseas have arrived.”
“They are crooks never got a invoice got ripped off right out the gate
I have proof I paid through pay pal.
They play dumb.
How convenient
I give them. Minus-10 stars”
“I ordered a t-shirt over 3 weeks ago for a Birthday Gift, still not arrived!!!! Unable to contact anyone for info, delivery date was mean to be the 12th May, still waiting!!!! Not good enough....,, Customer Service =0..... Very Dissapointed and certainly won’t order from this company ever again.....👎🏻👎🏻👎🏻”
“I order a birthday present for my son. I PAID FOR EXPRESS SHIPPING to arrive before his birthday. I was to receive the product on the 13th of May per order. I would not have ordered the product from Redbubble if I knew they couldn't deliver the product on time. I contacted customer service and they blamed the 3rd party company. Didn't offer any more information, didn't offer refund of shipping. When I track my order, it still says in Process. I would not recommend using their site to order products. The reason some of the questions are not answered below is because I have NOT received the product.”
“Redbubble They play dumb then they rippe you off they have a silent partner it seems like (pay pal)
Why does pay pal give these crooks an account????? This is my opinion
Rich’s Tapp”
“Their communication around shipping is completely felonious. I received a shipping announcement but the tracking number is bogus. Any attempt to contact customer service is an endless loop of automated BS giving me the same wrong information in the shipping email. I will never buy from them again.”
“I ordered my items and paid for express delivery. The items have not reached me and emails I send to red bubble are not returned. I wasted $50+ on items I never received and to get the silent treatment from the company. Don’t waste your money”
“I was a customer with Redbubble for a few years and ordered several several items from them, I placed a order three weeks ago, and still have not received it , The items have not even been shipped off , and when I asked for a full refund all I got was a email telling me that it would be another month! before I received my items!. You would think after I have ordered at least 20 shirts from them that I would get better treatment!. I will never order from Redbubble again!”
“I requested a change to my order immediately after placing it. The system said no problem, order is not finalized and prompted me to fill out a form. Then they emailed me saying oh we can’t change a finalized order but don’t worry here’s a voucher! I don’t want your voucher, give me my money back! Shady to the max.”
