“I would like to review the actual shirts, but nearly two months and counting and I still don't have them.
Understanding the impact due to COVID on distribution (ordered them in late May w/ est delivery 6/25-7/2), but it wasn't sent until 7/4 and my tracking shows in-transit with an estimated delivery date of 7/11. It's now 7/20 and I'm hopeful somebody on horseback will arrive any day now.
Love the artists' shirts, but not for the price and 2 months for delivery when I can order the something very similar on Amazon and get it a couple days.”
“Same boat ordered June 4, 2020, haven't received as yet.
however, I did order in Nov. 2019 and received order in a weeks time. what I do not like, they debit your account when you place your order.”
“I ordered a t-shirt on June 06, 2020 and it showed a delivery date of July 8-15. It is now July 18 and I have received NOTHING. The delivery status shows my package has been in Nevada since July 9.... It hasn’t updated. I’m guessing my t-shirt will never arrive. I WILL NEVER order from Redbubble again. I feel like I’ve been scammed out of money. There is no way to talk to someone about this matter. Redbubble is AWFUL!!! WARNING: STAY AWAY FROM THEIR WEBSITE.”
“Wish I'd read reviews before ordering two simple tee shirts as gifts. Now, after the month-long estimated delivery time has come and gone I see my order is in same status as the day it was placed - and no way to inquire about my order. Took my money right away and regularly send me marketing emails - but my merch? Nothing. Ridiculous. Are you a real business or some dude at a keyboard running my credit card and disappearing?”
“Zero stars is not an option. I placed an order, and it was "lost" in transit. There's no option for a refund- only ship a replacement or a site credit. What do you do when you don't want to wait another month for a $25 poster, nor do you want to do business with thus company again? My daughter is disappointed by not receiving her poster, and I'm ticked that I don't have an avenue to get my money back.”
“It seems to me that since this global pandemic started, Redbubble has not been doing so well on many levels. I am sure their business is doing fine, but their customer service and delivery time is far from good. I have ordered from them twice, but I am not sure I will again. I have not received my last order yet and my first one was way past the last expected delivery date. It is also annoying that it's hard to contact them when there is something wrong. Their "help center" is B.S! I have tried tracking my order at the help center, but hasn't worked for both orders. I have also seen complaints with the artists. I am pretty disappointed at this company. They could be doing a lot better with it, but it seems that they just don't care.”
“Placed order for a tshirt, a simple tshirt, first week of June. Told order was completed June 12, to be received in about 2 weeks. Today is July 8, no sign of shirt and no anticipated delivery date. wrote the ‘artist’ directly, no response. Redbubble chooses to hide behind the Covid pandemic, saying that deliveries are delayed due to the virus, even though my order tracking shows it hasn’t even yet been shipped. This company pivots, deflects, and overtly lies rather than take responsibility for its shortcomings. To do business with them or their ‘artists’ is to be willing to accept whatever they dish out rather than to expect responsible accountability from a reliable business.”
“Ordered T shirts 5/28 and site reflects they shipped but to date NO delivery. Cannot even find a way to contact them. No update on status of shipment. It looks like they do not care about customers at all.”
“Sent for just one tee shirt on May 27th have not received tee. I expect it is a lost cause. The money was received through pal pal. So these people are not in the Tee shirt business they are into something else. I will go on Twitter and all other venues to warn all not to send these people or order anything from Redbubble soon to be burst bubble.”
“BUYER BEWARE
1. Had some light grey fine print at the bottom of an offer (not obvious to read) stating you must order $60 or more to get a free facemask. Then in even LIGHTER grey they say the facemask is NOT to prevent germs or anything, it's just flimsy and for show.
When you try to put in the coupon code for the free mask, it FAILS, but they don't TELL you it fails. (No warning bubble saying that you must spend 60$) so you THINK the coupon code went in!
That is called tricky advertising right there.
2. Then charged an additional 5.76 to my Visa, on top of the agreed order price. No notification of this or anything. I never would have seen it if I had not checked my bank.
DO NOT SHOP HERE!”
“I received the wrong t-shirt. I tried for over an hour to contact Redbubble. The phone number was a farce. I put in my name and ORDER number. And they couldn't find it. I will NEVER order from Redbubble again! ZAZZLE is much better.”
“Face masks are very cheap in quality, 2 layers instead of 3 and barely cover both nose and mouth. The stitches and elastic of the ear loops are exposed and scratch your face. Design does not conform to the face so there are gaps in the sides. So this totally misses the mark in protecting against virus transmission. Advise others to avoid these cheap “masks”.”
“BUYER BEWARE! I ordered 10 stickers and the transaction went fine. Later got an e-mail saying "payment failed". While I did pay for the products! Now waiting on response. Read countless reviews of people with the same problem. Seems as if RedBubble is a bit of a scam! BUYER BEWARE!”
“I paid a premium price for what was supposed to be a premium product. Decals peeled off after 4 days. Garbage. I sent customer service an email and their response: "We'll get back in touch." Nothing. Keep your $20 - I will write bad reviews instead online.”
“This was my first time ordering from this company. I should have checked reviews first! I placed order May 27 and paid extra to have it delivered on June 17th. Well that date has come and gone and of course my credit card got charged already! I have contacted them but so far no reply. I told them I wanted a credit on my CC for additional fee I paid but haven't heard anything about that. Hope to hear something from them soon. While the theme of the shirts is great so far I can't recommend them based on the service so far.”
“I'm another person with a horrible review of Redbubble. I ordered multiple shirts and none are nice. The two problems I have (and others do too) is that 1) the t-shirt quality is extremely low. If you're expecting quality like AS Color or even the budget Uniqlo shirts, you're going to be extremely disappointed with this stuff. 2) the 'print' is an iron on transfer of the worst quality. The margins are horrible, the colour palette is washed out, and the graphic is pixelated. You could do better at home. Don't do it, trust me.”
