“My daughter ordered a shirt for me size 2x. She had it expressed mail a 12.99 extra charge. She ordered on may 7th. I received today May 15th I am in Seattle Washington it was shipped from San Francisco CA. 10 hour Drive from me. Really. When I got it it said a size 2 x it is more like a xs. Now they are wanting pictures to see the problem. I'm a big woman I wear a 2 x and the damn shirt barely fit over my boobs. She has asked just to return. And for her express money back. Very poor customer service”
“Great customer service- helped by Jerome at ‘live chat’.
Ordered a T shirt which arrived earlier than predicted. After opening it I realised it was too large for me (not their fault). Customer service sorted it without any fuss- super efficient!
Thank you.”
“Exellent customer service, Very rare these days it seems.
I had some issues with some t shirts. No questions asked refund or replacements. Quick replies and fast shipping too. Highly recommended, two thumbs up!!”
“Great! My first order technically never arrived, but that was on the post office. UPS confirmed they handed it off to them for delivery, but it says it was delivered but was nowhere to be found. Probably in the wrong mailbox. But when I let Redbubble know, they replaced it for free, IMMEDIATELY, even though it wasn’t their fault!”
“Redbubble is awesome! When I didn’t receive my order due to the post office’s error, they replaced my order for free even though it wasn’t their fault, and all I did was ask what to do! I think that shows that they really care. And shipping was pretty fast, too (based on the day my order SAID air wad delivered, lol)!”
“The reason why I like and always recommend redbubble is because you will certainly find unique designs that you won't find in the high street. The variety is unlimited as imagination.
*Tip: make sure to place the order in advance because delivery time/cost is not the most convenient.”
“Shirt I orered shipped fast. Size was wrong - my fault - but exchange was very simply done online with a few click to answer questions. My first purchase but will definitely shop again.”
“I purchased a Leonard Cohen T-Shirt which has the wrong date of birth on it. When I complained to Redbubble they didn't want to know. They said it was the artist's fault. If you are thinking of purchasing anything from Redbubble, DON'T.”
“Amazing customer service - both quick in replying and very satisfied with responses each time I contacted them.
I will definitely shop with Redbubble more in the future because of it.”
“I need a little bit of an issue with part of my order, I never received it, contacted support and they got back to me right away and were really great with my issue and helped me in a timely manner!”
