Shoe Zone Reviews

"The shoes is this shop are very badly made, they fall apart within days!. My daughter had her school shoes 2 days and the sole came off and the woman refused to change them even with a receipt. Absolutely shocking."

"Bought these shoes and within one week a hole was appearing. Took them back to the shop to be told it was \u201cfair wear and tear\u201d \u2026\u2026.. after 7 days . The reply from Shoezone was the same, \u201cI could return them in its original state for a refund, but if they have been worn they would be unable \u201c it\u2019s a joke!!"

"Bought trainers 28th May, shoes worn once and already coming away on both shoes! Had receipt, took into store, assistant refused refund saying it was wear and tear, refused too look out of the receipt then said to leave the shop. Disgusting and appalling. Head office won't over ride decision and expect me to post shoes to head office at my cost"

"Bought trainers 28th May, shoes worn once and already coming away on both shoes! Had receipt, took into store, assistant refused refund saying it was wear and tear, refused too look out of the receipt then said to leave the shop. Disgusting and appalling. Head office won't over ride decision and expect me to post shoes to head office at my cost"

"Absolutely dire customer service and they are quite happy to breach the Consumer rights act 2015.\r\n\r\nPurchased a pair of boots, they were worn for a few hours and the heels collapsed. Holes developed on the heel seam and as the heels are hollow this led to decompression of the heels.\r\n\r\nSent back at my own expense and now they deny there is even anything wrong with them and are refusing a refund. Don't waste your money and time with this company. Worst I've dealt with and the head office customer service is laughable at best."

"Absolutely dire customer service and they are quite happy to breach the Consumer rights act 2015.\r\n\r\nPurchased a pair of boots, they were worn for a few hours and the heels collapsed. Holes developed on the heel seam and as the heels are hollow this led to decompression of the heels.\r\n\r\nSent back at my own expense and now they deny there is even anything wrong with them and are refusing a refund. Don't waste your money and time with this company. Worst I've dealt with and the head office customer service is laughable at best."

"I haven\u2019t had a bad experience at shoe zone, the store assistants have always been lovely. I have had two pairs of shoes for my son and both shoes have only lasted one month. I know the shoes were only 12.99 but at time I hadn\u2019t got much money and I didn\u2019t expect them to only last one month. I\u2019ve taken a picture of first pair and the second pair are going just the same. I just don\u2019t think it\u2019s fair to have these shoes for sale if there only lasting a short time. This just shows I need to spend more on better shoes."