Soufeel Reviews

Name: Soufeel
Rating: 3.58

3.6 Rating 764 Reviews

65 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.6

Based on 764 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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8615114560352

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Soufeel 5 star review on 15th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Omg!! Soufeel is the best. Response time is great when you have an issue they Get you squared away quickly. I Love having them as my first choice for charms. Very inexpensive and great quality.”

Soufeel 5 star review on 25th April 2022

Helpful Report

Posted 2 years ago

“Very helpful and super good on communication, very glad with my order did come slightly cracked and one piece broken. They have sorted it all out.”

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Posted 2 years ago

“My package seemed to got lost somewhere but the responses and action to my email inquiries were prompt so I appreciate it a lot. The items were exactly how I wanted them too!”

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Posted 2 years ago

“The product is amazing. The light up base completes it all. I would and have recommended this to my friends.”

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Posted 2 years ago

“The service was great. My ring came broken and they instantly responded and fixed the issue immediately.”

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Posted 2 years ago

“Great service! Timely and loved the product.”

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Posted 2 years ago

“First class seller! Great product , communication and fast shipping. Asset to E-commerce. Thanks Chris.”

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Posted 2 years ago

“The products and customer service are amazing, so happy”

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Posted 2 years ago

“Customer service was prompt in replying to my emails and very helpful. It did take my order a little longer than expected but that’s a covid issue. My husband loved his guitar picks I had personalized for him!”

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Posted 2 years ago

“She was very kind and helpful!”

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Posted 2 years ago

“I was so excited to receive my purchase and when it came I was so happy it was well presented in a little sweet soft bag with little ribbons the quality or the product was well made and well worth the money spent”

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Posted 2 years ago

“Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic”

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Posted 2 years ago

“Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic”

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Posted 2 years ago

“Tracy from soufeel has been helping me consistently and has been responding to me quick via email. I appreciate her help and customer service is amazing! Thank you so much”

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Posted 2 years ago

“Product was quickly sent, quality- definitely get what you pay for. I actually like that its remote free this night light, as a mother I have one in each kids room. With remotes, And I'm so scared to loose them Hah. Thanks again!”

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Posted 2 years ago

“When I got my order one of them was broken but I emailed Tracy and she is sending me a new one!! Thank you Tracy, I will definitely order again!”

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Posted 2 years ago

“I appreciate the replacement necklace. My sister passed away a year next month and that necklace was her Mother’s Day gift. So I appreciate you sending another one with no problems. Thank you”

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Posted 2 years ago

“Awesome engraved keychain, love it! Highly recommended A++”

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Posted 2 years ago

“When my order came one of them was broke but I email Tracy and she is making me another one with no problem and it will be mail out in a few days to me!!! THANKS TRACY I WILL BE ORDERING AGAIN!!!!”

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Posted 2 years ago

“Customer service is unmatched! I will definitely be ordering from them again.”

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Posted 2 years ago

Soufeel is rated 3.6 based on 764 reviews