Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 870 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the most beautiful gift I ever had,so looking for the holidays.”

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Posted 1 week ago

“Wow,Iwas so surprised on how beautiful it turn out,My father in law looks identical like I expected. I'm very happy,Thank you”

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Posted 2 weeks ago

“Bought as a gift for my boyfriend as we entered long distance, what an amazing product. So easy to personalise, arrived on-time and was of an extremely high standard and quality. Couldn't recommend more. Thank you so much!”

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Posted 1 month ago

“I am very grateful for the quick and kind customer service interaction. They provided thoughtful service, support and direction. I was very pleased.”

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Posted 2 months ago

“I am truly grateful for having Soufeel assisting me throughout my order. I had hiccups with uploading my pictures but was assisted & guided patiently by providing new link. I even made a bad choice of pictures & eventually was not happy. I was offered to upload new pictures at only a small handling fee. I al truly grateful for all the help, patience & professionalism rended to me. Thumbs up Soufeel.”

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Posted 3 months ago

“Fast response to my issue and quick resolution”

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Posted 3 months ago

“Amy has been very helpful, replying to my emails in a timely manner, offering useful troubleshooting tips and resolving my issue.”

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Posted 3 months ago

“I ordered the music box for my Son birthday we share the love of one song Firstly it was smaller than I imagined but it is absolutely beautiful it will go somewhere in his house without being to cumbersome It's gorgeous made I can recommend this company for their individuality and will order again thank you so very much”

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Posted 4 months ago

“I ordered the song that you could put in a case and put it on the fridge.Everything worked out good, so sounds great and she was surprised and I was happy.The company did a great job of picking the song that you want and making sure they work properly.Thank you”

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Posted 4 months ago

“the product i received ( fridge music magnet) was a big hit for the wife came on time and she loved it, music loud enough an looks great . thanks. Dan B.”

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Posted 5 months ago

“Partner was made up with hes gift”

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Posted 6 months ago

“AMAZING! Amy was unreal in helping me with a replacement item. I ordered 2 things from soulfeel, and both came in timely. Although I needed a replacement for one, they answered me quickly and sent me a new item with no hassle and no fee! I'm forever a customer! Support the little guys!!! Thank you so much Amy! So kind and so helpful!”

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Posted 7 months ago

“Very good service!”

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Posted 7 months ago

“I love the music magnet I selected as gift for my daughter, with the music we love. Happy with the purchase”

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Posted 8 months ago

“absolutely beautiful I love it thank you x”

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Posted 8 months ago

“Awesome! Going to be the perfect Christmas gift!”

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Posted 8 months ago

“My best friend loves the gift, thank you”

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Posted 8 months ago

“Lindsay was super helpful in dealing with a problem to resolve. Very quick, professional and polite. Customer service at its best!”

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Posted 8 months ago

“Great! Turned out better than I expected.”

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Posted 8 months ago

“I love this magnet! I selected my wedding song and now I can listen to it every time I'm in the kitchen! My husband really likes it too.”

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Posted 8 months ago

Soufeel is rated 3.7 based on 870 reviews