Soufeel Reviews

Name: Soufeel
Rating: 3.67

3.7 Rating 867 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift for my boyfriend as we entered long distance, what an amazing product. So easy to personalise, arrived on-time and was of an extremely high standard and quality. Couldn't recommend more. Thank you so much!”

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Posted 6 days ago

“I am very grateful for the quick and kind customer service interaction. They provided thoughtful service, support and direction. I was very pleased.”

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Posted 1 month ago

“I am truly grateful for having Soufeel assisting me throughout my order. I had hiccups with uploading my pictures but was assisted & guided patiently by providing new link. I even made a bad choice of pictures & eventually was not happy. I was offered to upload new pictures at only a small handling fee. I al truly grateful for all the help, patience & professionalism rended to me. Thumbs up Soufeel.”

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Posted 1 month ago

“Fast response to my issue and quick resolution”

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Posted 2 months ago

“Amy has been very helpful, replying to my emails in a timely manner, offering useful troubleshooting tips and resolving my issue.”

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Posted 2 months ago

“I ordered the music box for my Son birthday we share the love of one song Firstly it was smaller than I imagined but it is absolutely beautiful it will go somewhere in his house without being to cumbersome It's gorgeous made I can recommend this company for their individuality and will order again thank you so very much”

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Posted 2 months ago

“I ordered the song that you could put in a case and put it on the fridge.Everything worked out good, so sounds great and she was surprised and I was happy.The company did a great job of picking the song that you want and making sure they work properly.Thank you”

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Posted 3 months ago

“the product i received ( fridge music magnet) was a big hit for the wife came on time and she loved it, music loud enough an looks great . thanks. Dan B.”

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Posted 4 months ago

“Partner was made up with hes gift”

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Posted 4 months ago

“AMAZING! Amy was unreal in helping me with a replacement item. I ordered 2 things from soulfeel, and both came in timely. Although I needed a replacement for one, they answered me quickly and sent me a new item with no hassle and no fee! I'm forever a customer! Support the little guys!!! Thank you so much Amy! So kind and so helpful!”

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Posted 5 months ago

“Very good service!”

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Posted 5 months ago

“I love the music magnet I selected as gift for my daughter, with the music we love. Happy with the purchase”

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Posted 6 months ago

“absolutely beautiful I love it thank you x”

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Posted 6 months ago

“Awesome! Going to be the perfect Christmas gift!”

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Posted 6 months ago

“My best friend loves the gift, thank you”

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Posted 6 months ago

“Lindsay was super helpful in dealing with a problem to resolve. Very quick, professional and polite. Customer service at its best!”

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Posted 6 months ago

“Great! Turned out better than I expected.”

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Posted 7 months ago

“I love this magnet! I selected my wedding song and now I can listen to it every time I'm in the kitchen! My husband really likes it too.”

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Posted 7 months ago

“I loved it. Looks exactly like the advertisement. Music sounds great and is the full song.”

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Posted 7 months ago

“I ordered as a Christmas gift for my long-distance best friend. I honestly ordered this in October, expecting it to ship from China and not get to her for about 2-months. I was surprised when a week and a half later she called me laughing, saying that her husband brought in the mail and said, "This one is playing Ocean Card. I have no idea what it is, but I know it has to be for you and it has to be from your best friend." She has it proudly displayed in her kitchen. Best silly gift I've gotten for someone in a while.”

Helpful Report

Posted 7 months ago

Soufeel is rated 3.7 based on 867 reviews