Superdrug Reviews

3.1 Rating 403 Reviews

52 %

of reviewers recommend Superdrug

Company Reviews

Questions

Metrics

3.1

Based on 403 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How do I contact Superdrug?

Helpful Report

(1 week ago)

You can contact Superdrug by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

75.00%

Industry Average

“ 10 out of 10 for exceptional service. ”

- Mrs M Middleton

“ I just had to do a review for Legendary Customer Service given to me by Jake. ”

- Pam

“ Superdrug made me happy because I was at a loss to find the items l wanted in the Chester shop then along came Tony. I told him the items I wanted and he explained that special offers were on them and went and fetched them to me.Excellent customer service. ”

- Max Cohen

Superdrug Reviews

Customer Service - Good