Superdrug Reviews

3.1 Rating 404 Reviews

52 %

of reviewers recommend Superdrug

Company Reviews

Questions

Metrics

3.1

Based on 404 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Superdrug deliver? How long does Superdrug take to deliver? Does Superdrug deliver on time? How is accuracy and good condition of items delivered by Superdrug?

Returns

Customer Service

How can I contact Superdrug? How quickly does Superdrug resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Superdrug.

Visit Website

Does Superdrug deliver on time?

Helpful Report

(3 weeks ago)

Greater than 41% of reviewers feedback is Superdrug normally delivers on time.

Helpful Report

(3 weeks ago)

37.50%

Industry Average

“ I have been trying to order from Superdrug online for over a week now I really like ordering from them as we have all been shielding but they have let me down I have been trying to order wellwoman 50 plus tablets and Superdrug fat binder tablets but when I asked for help they suggested use Stuart delivery service I did try this but it did not solve the issue and we have no transport or family support nearby to help us and no one can drive in our house for medical reasons ”

- Susan Harrison

Superdrug Reviews

Delivery - Slow