Sweater Chalet Reviews

4.8 Rating 409 Reviews
93 %
of reviewers recommend Sweater Chalet
4.8
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Sweater Chalet Reviews
Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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I would love to write a review however I can’t due to the fact that I still have not recieved my item. The scheduled delivery date was 11 days ago and I still have nothing. Not sure where to go from here. If I ever receive my item I would be happy to review.
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Posted 3 years ago
I like the gloves for their warmth, fit and design. Unfortunately the leather doesn’t work to use with my iPhone. I still need to take gloves off to use the touchscreen on my iPhone and with Raynauds, my fingers do get a reaction from the cold.
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Posted 3 years ago
Not what I was expecting.. as I thought I would receive the picture of the taupe color a darker color sock with a lighter color heel and toe .. but got a light gray color sock with no contrast in heel and toe ... so I was disappointed... but I will wear them and they will be warm in boots no hard feelings ... thanks
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Posted 3 years ago
I received only a pair of socks from the 2 pair I ordered. I wrote an email to your company at the same day I received the package. No reply yet......
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Posted 3 years ago
The mitts fit fine but the gloves are not sized the same and are small.
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Posted 3 years ago
Very warm even in coldest days. But the size is different from one hand to another and the thumb not will position comparing to the rest of gloves I use it while walking my dog but doesn't look nice because size variation
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Posted 4 years ago
I'm happy that finally there is a place where I can find socks made of 100% wool. My only complaint is that socks like Ringdans Ester Socks by Öjbro Vantfabrik are listed under 100% wool, but on the product label itself you can see that it contains synthetic materials too (25% polyamyd, 5% elastene, 70% wool). Same goes for their Merino wool socks. The only pair that was a genuine 100% wool was the Dachstein heavy 3 ply calf sock, which I love wearing :) I want to support Sweater Chalet, want everyone to wear more pure wool and not synthetic, and so I would really appreciate greater transparency on their part.
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Posted 5 years ago
Product was good. Customer service was non-existent. They never answered any of my emails.
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Posted 5 years ago
We purchased two items this season. Great Mittins I purchased for my GF. And she had purchased a pair of gloves for me earlier in the season. These however developed a hole in the ring finger for no apparent reason. The gloves and mittins appear to be well made so it’s a bit disappointing this one has an issue.
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Posted 5 years ago
Ah, i don't have it yet, am i supposed to?
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Posted 5 years ago
I ordered some wool mittens . One of the mittens arrived with a small hole. After telling that to the person at sweater chalet he informed me that after speaking with Hermann I was advised that it is "normal" I don't think so. After some insipid back and forth with the man at sweater chalet , I threw my hands up and said I will just keep the defective Pair...I believe he should have sent me another pair and then I would have sent back the defective pair. But I didn't because it is cold here and I needed the mittens . Was very displeased .
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Posted 5 years ago
Products did not fit as expected.
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Posted 5 years ago
Absolutely love my mittens!!! Wool is soft wore them the other day and kept my hands warm and had no problem with my Raynaud’s. However the socks I purchased are super itchy and stiff, hard to get foot threw hole and then the part that goes around your foot is lose and on top of dealing with the itchy I still wore them and didn’t keep my feet warm. Shouldn’t of purchased wasn’t backed by Raynaud’s Association just the gloves. Sad because they are expensive!! But love the mittens
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Posted 5 years ago
Sweater Chalet is rated 4.8 based on 409 reviews