Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the greatest invention since the internet!! It was so easy to install and works flawlessly. It also has the added benefit of not looking like an e-bike since I was my original bike. I absolutely love my Swytch.”

Helpful Report

Posted 1 year ago

“I was happy to wait for the delivery delay for the reduced cost involved. I had no need for customer service and found the assembly to be fairly straightforward. The components seem to be of excellent quality Except for the magnetic disc centre parts that are made from hard plastic. Rubberized tines would be better to ensure concentricity and grip. An option to reduce the centre of gravity and mount the battery on the frame would stabilize the assembled bike.”

Helpful Report

Posted 1 year ago

“The kit to convert the bike is superb but the time it took to fulfill the order wasn’t an error on wheel size lead to an eight month delay between placing the order and actually getting to ride the ebike”

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Posted 1 year ago

“It makes sliced bread seem like a poor invention! I’m delighted with my Swytch kit. One small point, the battery status on the control panel differs from the battery. Why?”

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Posted 1 year ago

“I love my switch I have used it nearly every day and still works great 👍”

Helpful Report

Posted 1 year ago

“Huge assistance on the hills around Somerset and range is better than stated. The beauty of a conversion is being able to put it on a very light bike, and second hand bikes with good components are cheap. It seems that the Electric bikes you can buy are very heavy and have rubbish kit. My friend has one and I left him standing. I would like to see a better, more robust pick up sensor and mounting system for the crank etc. Not easy to make something adaptable to all bikes, I know.”

Helpful Report

Posted 1 year ago

“It meets all expectations. I love it”

Helpful Report

Posted 1 year ago

“It takes a bit of time to sort out how to instal the kit on your bike, but when it is working it is wonderful. The only issue we have, which is why they get four rather than five stars, is that the correct fitting of the pedal sensor is difficult. On my bike it is hard to anchor it in place, and so the bike can sometimes lose power if it gets knocked and put out of line.”

Helpful Report

Posted 1 year ago

“I received set with 10mm axle. My bike has 9mm. I said i will return the kit. You said our engineering support will solve the problem and I was directed to the engineering support. Via many e mails they advised to do that and that. But it was impossible to install. Then I said i want to return the kit. You answered that it is not possible to do it cause more than 14 days have gone. Then i was told to wait until your new kit with 9mm shaft is ready and then I can swap my kit to that. I am still waiting...”

Helpful Report

Posted 1 year ago

“Not being very mechanically adept, it took me a while to fit the kit. Had to reposition the pedal sensor a number of times before finding the sweet spot, but working well now. Really enjoy the riding experience but would agree with other reviews that the battery capacity is a bit of a disappointment. Nevertheless happy with my purchase so far. Can’t comment on returns or customer service as I have had no reason to use either to date. Is conversion with Swytch preferable to purchasing a new e bike? I also have a VOLT which offers many more miles of cycling support but at twice the price. Very glad to have both options.”

Helpful Report

Posted 1 year ago

“Good product”

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Posted 1 year ago

“I love the Swytch kit, the max is great though the battery does run out fairly quickly on longer rides, but it is really smooth riding. The one negative is the display, I preferred when it was all in one, I just don’t have the space on my handle bar. The customer service is amazing and have dealt with all my issues really quickly and efficiently! Overall I love it and I would definitely recommend the kit to others!”

Helpful Report

Posted 1 year ago

“We love the concepts and it has opened up a whole new world for us. My girlfriend had trouble riding more than 3 miles without the motor and now we go 60 miles in a weekend. We are thrilled with this invention. Unfortunately I can't give it 5 stars because her bike has issues that we cannot get resolved. The motor burns through batteries to the extent that I had to buy 2 additional batteries for when we take long trips. There is something wrong with the motor but I can't convince anyone that this is the issue. Other than this issue, I would highly recommend this product.”

Helpful Report

Posted 1 year ago

“Like so many reviews the battery does not last as advertised. Have a max and get maybe 16 miles if lucky. Need the go + but already spent 700. Bike prices coming way done in the USA. You should do something for all of us have complained”

Helpful Report

Posted 1 year ago

“makes a big difference to climbing the hills around where i live .only poor points are the distance one can travel even on larger battery can barely make make 12miles.I would like the option to buy accessories after the fact as my display seems to be acting up every now and then ,but this does not seem to be an option. Reason it only got 4 stars otherwise would have been 5.”

Helpful Report

Posted 1 year ago

“All works really well, easy to assemble. one faulty component replaced with no problem. Delighted with my bike and looking forward to the summer.”

Helpful Report

Posted 1 year ago

“It was easy to install and works well as a pedal assist. I have three complaints: - The battery charge lights are inconsistent and inaccurate. I frequently ride for miles with all five charge lights on, then have it suddenly drop to two in a matter of only about half a mile. It will frequently jump back up to three or four lights after that, then the battery will die with two lights still on. - Battery life is not as long as advertised. Mine only lasts around 7 miles (~10 km), and it was advertised to last 10 miles (~15 km). That's a significant difference. - Why can't I just buy an accessory after my initial order? I realized after installing that a bottle cage battery mount would work better for me than the handlebar mount, but there's no option to just buy a different mount afterwards without going through another full order. There's no reason it has to be that way.”

Helpful Report

Posted 1 year ago

“No problems ordering It did take 3 deliverys to get everything over all very happy with the kit only wish is Battery life could be a little longer”

Helpful Report

Posted 1 year ago

“Leur produit est excellent, mais le service est mauvais. J’ai attendu 5 semaines avant de recevoir les pièces achetées.”

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Posted 1 year ago

“I really love it. Only draw back is battery life for me. I use it on lowest setting and it last about an hr. I'm probably going to purchase a second battery. Because of my age and health issues I hadn't been able to ride my bike, it has given me freedom to ride my bike again. I thought the process to purchase one was strange but everything worked out the way they said. It is also a little expensive but worth the price.”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews