takealot Reviews

2.5 Rating 582 Reviews

37 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.5

Based on 582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Takealot take to deliver?

Helpful Report

(1 month ago)

Takealot normally delivers within 5 Days.

Helpful Report

(1 month ago)

52.00%

Industry Average

“ A second order I placed on Christmas Day, due for delivery this week, has been delayed until January 14th. ”

- Anonymous

“ I am a takealot customer for years, and the one consistency with them is the unreliable delivery processes. ”

- Inaayat Abdool Satar

“ However a few days after delivery when a man stood up to get up from the couch, the arm rest collapsed from a little bit of weight pressed on it. ”

- Tegan

takealot Reviews

Delivery - Average