takealot Reviews

2.5 Rating 584 Reviews

37 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.5

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does takealot deliver? How long does takealot take to deliver? Does takealot deliver on time? How is accuracy and good condition of items delivered by takealot?

Returns

How is takealot returns process?

Customer Service

How can I contact takealot? How quickly does takealot resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of takealot.

Visit Website

Does Takealot deliver on time?

Helpful Report

(4 weeks ago)

Greater than 48% of reviewers feedback is Takealot normally delivers on time.

Helpful Report

(4 weeks ago)

50.00%

Industry Average

“ However a few days after delivery when a man stood up to get up from the couch, the arm rest collapsed from a little bit of weight pressed on it. ”

- Tegan

takealot Reviews

Delivery - Average