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The Fragrance Shop Reviews

1.4 Rating 289 Reviews
10 %
of reviewers recommend The Fragrance Shop
Company Reviews Questions Metrics
1.4
Based on 289 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Unverified Reviewer
“The staff were friendly and knew what they were speaking about, very helpful and prices were really good, Would shop there again”
Helpful Report
Posted 7 years ago
Paula Grindell
Unverified Reviewer
“You know what you are buying is the genuine product ultra fast delivery always have voucher codes to reduce the original cost”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Got to the point, no attitude”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Got to the point, no attitude”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Got to the point, no attitude”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Well priced perfume Prompt delivery Discount vouchers for other companies”
Helpful Report
Posted 8 years ago
Anatolii Bucicov
Unverified Reviewer
“The package was delivered very fast. on their website I found an items which were difficult to found in stores.”
Helpful Report
Posted 8 years ago
Colin Jones
Unverified Reviewer
“Great customer service,excellent choice of scents & amazing prices.”
Helpful Report
Posted 8 years ago
Colin Jones
Unverified Reviewer
“Great customer service,excellent choice of scents & amazing prices.”
Helpful Report
Posted 8 years ago
The Fragrance Shop is rated 1.4 based on 289 reviews
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