TK Maxx Reviews

4.3 Rating 290 Reviews
84 %
of reviewers recommend TK Maxx
4.3
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone

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Anonymous
Anonymous  // 01/01/2019
Very disappointed with customer services Rihanna served me today was rude and made me feel uncomfortable Wong be going again to this store Telford
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Posted 3 years ago
My favourite shop but they use hermes the Worst uk courier .. they are not professional first experience they delivered my order to wrong address... second experience they gave me Two hours time slot 5 to 7pm at 7:15 i received email saying they rescheduled delivery from 7 to 9 pm means i had to cancel my Saturday evening plans and wait for them.. i eneded up waiting at home for nothing as they didnt show up i had to call sender on monday and cancel my order .. make sure dont make an order if its hemes if you wanna save your self a stress. Regrads
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Posted 4 years ago
Out of 7 items, 3 items were missing and 1 item was soiled, I have received a gift voucher for the soiled item, but have been waiting a long time for a refund for the missing items, and am going to have to chase it up. I'm a big fan of the shops , but I won't be using their on line service again.
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Posted 5 years ago
Everything's gone downhill especially since they 'upgraded' their website. Once you've gone through that nightmare of that mess and found something, it takes forever to come. No confirmation email and no reply to yours and a queue of more than 9 on Customer Services phone. When the order does arrive it isn't what you ordered. Size XL sent instead of S and delicate items smashed as just chucked in a plastic bag...
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Posted 6 years ago
TK Maxx is rated 4.3 based on 290 reviews