“Below is the review I gave but Walmart rejected it saying it is focused on customer service .I am unable to understand under what category to submit this review if not customer service
So I guess you only accept positive reviews and reject the true customer reviews and opinions
I checked on your website the item I had bought and waited for 2 Weeks and never received saying it was lost in transit is a ……. not entirely true because now that same item they are charging $754 instead of $ 284 they charged me .So I guess that’s why they said if you need it go to our website and re order it
Very disappointing and frustrating that you ask for my opinion and then say sorry we have rejected your review and say “ Want to try again? Click the 'Submit something new' link below, and feel free to refer to the handing writing tips or the Terms & Conditions included on the review submission form.”
Can’t say never received it waited for over 2 weeks for delivery nothing came
Called Walmart help line to find out what’s going on they contacted seller , told me wait 48 hours
But received email 30 min later package is lost in transit so here’s your refund thanks for choosing Walmart
I mean seriously after waiting for over 2 weeks this is what I get
If it was lost or whatever I would think they would say sorry for the delay we will resend your order as soon as possible and please accept x amount refund for your troubles or x amount discount for next purchase . But instead when I emailed them back I received an answer to go to our website and reorder item .
And I guess wait for another 2 weeks
The 2 people I spoke to on the phone from Walmart help line were very helpful in contacting seller and all but it was out of there hands until they could get more information on the matter
So I am very frustrated by the whole ordeal as I needed that wire for finishing my basement and can’t proceed with drywall installation until wire is in
That’s why the one star I have ordered online from Walmart before never had an issue
Thanks”
“I ordered 6 items to be shipped to me. Each time I order, an uber driver brings one little item each day. Why not just ship my entire order to me at once. Having an uber driver bring one little item each day has got to be expensive let alone annoying to me!!!!!!”
“I have visited 3 Walmart near my home and they have a serious problem. The closet to home is the worst. Why do they have 30+ handicap parking spots and "4" motorized carts for the disabled? Surely, they can purchase more...I have gone in numerous times and no carts so I have to turn around and go to another store..I know I'm not the only one..”
“Customer service is horrible.
From the bad attitude cashiers to the workers at pickup.
Walmart as a whole has fallen through the cracks.
I cringe at the thought of going there.”
“Grocery order never got picked, hours later had to cancel. Not the first time order has been late. Thankfully HyVee grocery delivers. Plus if they don't have something, they text you to let you choose something else, and give you the lower price. When I talked to walmart employee, he couldn't tell me anything but driver has not come to shop order yet.”
“The employees would not help me find a couple of items. They barely stopped their conversation to even look at me. The online order pick up process meant that there is an unmarked secret area to go to to call a number to pick the item up. No one answered the phone (It was 2:00 in the afternoon on a Wed) and it went to voicemail which was full. I tried to go in to the door and an employee yelled at me. IT was insane”
“The Everything Store that represents Wal-Mart refuses to give me a refund on a online purchase. I'm tired of getting ripped off by Wal-Mart. Selling Dollar Tree products for prime moneys. In quitting Wal-Mart for good. Anyone seen me in there your welcome to kick my a__.
Thanks for listening.”
“The website is terrible. The right side of the page jumps around continuously.
Search for one thing and 200 other results appear. This is ridiculous for a company of this size and history.”
“They are canceling my repeat orders which have been placed on my card! They call me 5 times to tell me the same thing! No communication between them internally! and i still don't have my tv. Since November 27, I made the first transaction to buy this tv. Walmart's customer service is in no way cooperative and understanding, they don't give a damn about us! I never want to buy on the site again, I'm living a business at the moment and I still haven't had my tv which was promised to me for January 28th! Ah and since I had seen the cheaper price too. I was promised a price adjustment and even though I have the reference number and a screenshot, THE AGENT I TALKED TO DOESN'T EVEN WANT TO HONOR WHAT ANOTHER AGENT PROMISED TO ME EVEN IF I HAVE ALL THE EVIDENCE AND THE AGENT TREATS ME LIKE A LIAR! I have never seen such bad customer service!”
“Although I'm an avid fan of shopping at Walmart- my son has been trying to get his W-2 for an entire month because he moved and all he and I both get are excuses- so I'm not real happy with that.
Half of my family has either worked for Walmart or retired from Walmart.”
“I just have to say y'all need to de-ice your parking lot I slipped and fell and broke my arm in the parking lot. I stood up after it happened and went inside and told the manager who could care less. Even though I was in a lot of pain I needed to get a few things I asked a few people for help employees mind you and no one would help me. I will never shop at corporate America again. I will tell everyone I know to stay away from Walmart because of what happened and all their horrible employees that work there it's like the troop of Biden.”
“I ordered from Walmart.com the seller is exhome i bought snowshoes proof is included I was told on February 1st I would 100% forsure get them February 6th proof is posted, i try to contact Walmart and get told I am a liar and he will make sure I never get my property I paid for, or my money back even with all of the proof. I was forced to file criminal charges state and federal for theft by deception as well as wire fraud, make a report with the BBB,FTC,FCC, FEDEX, and Concemer Protection because of the very clear violation of the consumer protection act. I am also forced to write reviews every where I can in hopes Walmart will not do this to others. " ALSO NO I NEVER GOT MY MONEY BACK FROM WALMART OR THE SELLER .”
“I have a tent that I called about the stitching came apart at the top and the tent collapsed on me. They told me the poles have a warranty but not the fabric. Below is the photos of the conversation. What a joke walmart you guys are horrible. Don't but from them period.”
“They know they're experiencing problems with their chosen delivery service, DoorDash, yet continue to use them. My grocery delivery for today was STOLEN by one of their drivers--a Ronald--who actually took a picture of the inside of his car to show where he delivered my groceries. AND customer care said they cannot guarantee it will not happen again.
With a serious reduction in availability, Walmart needs to do better!”
“worst customer service and worst online service in the whole world. On multiple occasions I have ordered from Walmart online and I have never received the item and I had to follow up multiple times for a refund and there are times I did not get the refund or the product. Never in my life will I dare to use Walmart online services”
“Checked out today at Utica NY WALMART. Seen that overcharged me from what sign posted on a 30 pack of beer. Was charged $1.70 more than display posted. Went right to customer service and was told wasn’t their problem, it’s a vendor problem. Had to fight and argue to get a refund. Got purchase price plus tax, but not the $1.50 can deposit back. They told me that it’s a problem that happens a lot. Get new vendors or fix the problem. This is B.S.”
“I am in a wheelchair! I am incontinent! Upon arriving at my favorite (sic, sic) Wal-Mart in appleton, WI, and needing to do business at the service desk I was greeted (sic) by an employee who had treated me poorly in the past. I asked that I might be helped by another employee, and she refused. I was cordial and quiet until she continually refused to find other help! She called the manager instead who also refused to get another employee to help. He too got belligerent and stubborn, refusing me help also. They instead asked me to leave. Even though the manager might have slide on behind the desk and helped himself!! So, the manager demanded I leave. When I said no, because I arrived in a medically equipped van in my wheelchair and had to wait the required hour and one half before pick-up. He called police instead! He insisted they escort me outside. They did! I sat in 12-degree weather with a dangerous windchill of -3 degrees! My uncovered head froze. I had no gloves. My fingers were numbed! My face was numbed! There was ice accumulated on my nose and mustache! I was in uncontrolled shakes when my medical van finally arrived! I barely made my bathroom to pee and keep from wetting my pants! It took considerable time to recover from all! Having frequented Wal-Mart all my life I was very upset to receive this incredibly bad care! The store is located on Mutual Way in Appleton Wisconsin and the incident happened on January 11th, 2022, at about 10:30 am. I should hope such uncaring employees could be eliminated! Especially with so many people willing and looking to work! Please fire these employees before they put someone out who freezes to death! One very important point I need to add about my ordeal with a bad Wal-Mart employee and her even worst uncaring manager is this. I was put out in the very cold while they were quite aware I had a heart condition. Originally fourth stage heart failure and ungraded only slightly since that diagnosis!”
