“This is happened the second time since I’ve been to my local Walmart they put a price at the bottom and when you go to the register with the item it rings up 20 $30 more and then when I call representative it takes forever to finally they tell you they can’t leave the registers they don’t help you at all I really feel like they are policing deceptive prices at the bottom so when you pick up the item you bring it to the register and it rings differently you don’t wanna hassle with it or they can’t get anyone to help you”
“They barely answer the phone, and when they do they give the wrong information. Shelves aren't in stock. The mistakes made on my transaction requires supervisor approval but they can't get anyone on the phone either. Another customer was told "It's just easier if you go somewhere else". I can't blame them, at least they were being honest.”
“The King Arthur 5# flour bag was split open from top to bottom and compromised. Walmart refused to exchange it… instead offered a refund only and to purchase at a higher cost, excluding my PayPal $1.00 off coupon discount! It wasn’t my fault their delivery boy ripped the flour bag… one more reason NOT to patronize them!”
“I ordered a fitbit watch paid for via paypal. Walmart charged me over $128 but I have yet to see the watch and it's been almost a month. When I called customer service, they could not find my order (???) using my name phone VISA number or email. I never received confirmation of the order but I was still charged. They said they could not help me and that I would have to go through a dispute process with paypal (obviously not paypals fault!) Terrible customer service.”
“Very disappointed in the quality of the crib and walmart’s customer service. I bought this crib and it was supposed to be all white and you can see the yellow primer in multiple areas. If you read the reviews to many cribs sold by walmart you will see that this is very common. I called and complained and was told that I could return the crib and then purchase a new one. I did not want to do this because it is a huge hassle and it seems likely that I would order a new crib and just get another one that is painted poorly and be in the same position. I asked to be reimbursed for the paint that I would have to buy to repaint the poor quality one I received. I was asked to take pictures of the crib and send it into walmart customer service. I was then told to resend the pictures pointing out the very obvious yellow colour in multiple areas of the crib. I did this and then received a call apologizing for having me send in the pictures because that there was nothing that they could do for me. Walmart does not care that the products they sell are of poor quality and will just waste your time. NEVER BUY A CRIB FROM WALMART!”
“I know that we have all been conditioned to lousy customer service even to the point of expecting it, but, this went beyond that. My 89 year old mother was in Walmart in Canton, ms yest., survey ID#7rfbd012430m. She was in line to check out and was told her line was card only, she was paying with card and nothing mentioned about not getting cash back from card. She requested cash back from her card and the card process went thru. That's when things just got really STUPID. She was told that they could not give her cash bk. She said ok, well just credit my card bk for the cash requested and that's fine. She was told we CANT'T do that. She then said for to just credit the whole transaction bk to her card and was told CAN'T do that either. Mom then asked well what can you do? She was told they were going to have to call somebody. Time moved on and she finally asked could she sit down somewhere. They did provide a chair. 2 hours later and many questions asked of different rude people she was finally given her $60 in cash. The manager handed her the money turned and walked away without a word. I'm done letting this behavior slide, done with Walmart except to go back to this store to speak to a manager myself in person. I am also going to spread this story on all social media avenues and to everyone I run into in person.”
“Walmart . Had my husband working the teamlead position since January only to tell him today that he isn't getting the promotion after all, even though all I've ever heard about his work has been praise. You had him doing a position he wasnt being compensated for since January, working team lead hours, doing team lead work, dealing with team lead problems, on a stockers pay. A poor repayment for good work. You should be ashamed, but I know you aren't, you don't care about your associates and it shows. The absolutely disgusting way you have treated him, and used him makes me so unbelievably angry.”
“On March 13, 2022, Automotive Dept. I took my car in for an oil change and they overfilled my engine with 10 quarts of oil. It was smoking bad following the experience. I took it to my mechanic on Monday and they found that Wal Mart, Evans, GA store overfilled the engine by 5 extra quarts. It caused the spark plugs and coils to foul out. The PC valve had to be replaced. It cost me over 14000 in additional costs. I had filed 12 corporate complaints (2203300-005410) and got no response from the store, region, or corporate. I will NEVER go back. It could have been resolved but not by ignoring me.”
“I am disabled and need a power cart to get around in the store. I realize that those carts are a service nut I was at a Walmart today and they only had one of those carts and it was in use so I left that store and went to a different store. It is very inconvenient.”
“I put the Walmart app on my phone, yesterday, and it has taken me 3 hours last night and 2 this morning to completely rebuild everything on my phone. I'm still having trouble, though, getting other apps to work correctly. Now that I was finally able to remove it and almost get my phone working, again, NO way will I do that, again. I DO NOT recommend the Walmart app!”
“I have been shopping walmart for over 40 years, during Sam Walton years also. I have been using the app since they started it and I have gone to the same store mostly and the app did not change that until today. I did not change my location for pickup, but someone did for me somewhere. So, I show up to the store and get some very odd looks from some weird looking customers, and the british accented pickup guy shows me on the app that it is a different store. And I never shop that store and I have been using the app since it started, and I go in the store and shop it also. So, I had to drive extra miles in bunch of traffic because someone changed my location and I have no family, so I no one else to blame except cruddy hacker walmart employees or some hacker? But all of a sudden, all the locations on all my computers that are saved for shopping are choosing the wrong locations even minutes after I choose the right store location? But this never happened before this overly perfect british walmart new employee shows up and starts bending the rules in his own popular favor. And that is why we left England, to avoid this type of persecution. And I will move to Canada if this continues. I've seen this before and it is rude targeting. Just like the BBC targets our American Politicians like Hunter Biden and calls them out. As if the British are so much better, I don't think so. They need to leave America or Change the accent. British is not American and neither is BBC.”
“faulty tags, advertising I was at the valencia calif walmart and saw a coffee maker price $.01 so I put it in my cart. I was then told by a manager that that is not a valid price, even though it was the correct tag for that item. I was told that someone put an incorrect tag on and they were going to have a conversation with that associate.”
“I have had a terrible experience with Walmart.com. I purchased an e-gift card for my sister and she never received the email, I have tried calling Walmart customer service, Walmart billing, Walmart customer relations and Walmart gift card services to no avail. They simply refused to give me a refund. They claim to have sent the e-gift to my sister’s email that I gave them but my sister says she never received it. I had to go to Amazon and buy another gift card online which she received in 5 minutes. I don’t recommend Walmart for any kind of shopping at all.”
“Went to the Lewisburg Pa store there was no carts available to shop. When I said something to the door greeter was told they had nobody to do it. Like what the heck you have how many employees and you can’t get someone to do it? First there isn’t ever enough cashiers available and you have to stand in a long line to check yourself out and now they can’t bring back carts in so you can shop. Also asked a employee for help getting something because what I needed was all the way up and out of my reach and nobody ever came so I climbed up to get it myself. This store sucks anymore”
“First time I went to Walmart last night on Central Ave., Hot Springs, AR. After they have re-done the whole store on the inside, they moved everything around nothing makes sense, I could not find anything I got frustrated walked out without buying a lot of stuff it looks like a warehouse now instead of my favorite beautiful Walmart store on Central Avenue in Hot Springs Arkansas you people need to realize that human nature we don’t like change and also we’re busy we live busy lives we’d like to go in and out not have to stay in there and try to find what you need and if you have several kids or sick or retired, and you’ve got to check out basket full of groceries, The Market Place a Malvern Avenue in Hot Springs Arkansas I won’t even go in there they have no checkers all self checkouts I’m not doing it and check out My own groceries ,no, y’all have put in so many self checkouts that it’s ridiculous. Leave things alone!!! I need checkers to check me out. 😱 I’m sad, my Walmart store is awful now. It was beautiful! 😤🥺”
