Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

Questions

Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Walmart made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 6 items they sent only 5. This happens so often that I'm no longer going to buy from Wal-Mart. I will order from Amazon even if it cost me more. Wal-Mart has the worse employees/customer service in the whole U.S.A. Spectracide Weed & Grass Killer, 40 oz $11.64/EA Qty: 6”

Helpful Report

Posted 2 years ago

“These folks have Much More to worry about than MY PILLOW owner Mike Lyndell !! Mr. Lyndell has Much More to worry about than My Pillow !! Communities fall over themselves to bring Wal Mart in their area's. Tax breaks, no health care, part-time employee's only, single mom's, grandma's raising grandchildren on Min wage ($7.25), all providing for Folk's that HATE their jobs & customer's that HATE shopping with Wal Mart. No Tax Revenue for the area schools, parks, roads, libraries, community centers . . . The tax payers of Each STATE & Federal Govt pick up the slack. Medicaid, Snap, TANIF, Churches, Schools, Volunteer Organizations . . . The amount of DISRESPECT dosed out to the common people is SHAMEFUL ! Wal Mart company profit's each year are in the BILLIONS ! "PARTNER & PUSHER" for China's XI JINPING”

Helpful Report

Posted 2 years ago

“Don't buy Wal-Mart great value canned foods unless u like taking chances. I've bought there spaghetti rings taste like dirt . even the simple potted meat are dried up in the can. Wal-Mart foods suck and maybe dangerous to eat”

Helpful Report

Posted 2 years ago

“I shop at our local Walmart weekly and spend quite a bit of money there, and every week, regularly, every time, myself and my friend get followed thru your Walmart as if we’re going to steel from yuns! It’s really insulting and annoying! I get the world has its problems, however yuns aren’t making things any easier by treating the good ones like we’re about to steel from your store!”

Helpful Report

Posted 2 years ago

“Fed Ex delivery driver delivered a empty box to my home, where is my laptop? I called immediately and requested that the driver be contacted and they were unable to do that. I don't want a refund, I want my laptop.”

Helpful Report

Posted 2 years ago

“They are frauds! Scams! You already have major problems that they pacify you with a 15$ promo code that they conveniently forget to tell you that you can only f'ing use it once then the rest is GONE!!! Plus their f'ing app wastes your time having you reorder your f'ing list to have it delivered the next day!! Plus, all they give you are useless apologies!!! Over and over its we/ I am sorry for our inconvenience, etc. They are SORRY, FRIKKEN PATHETIC!!! Yes, let them know of it!! I call for a boycott!!!”

Helpful Report

Posted 2 years ago

“Bogus charges from Walmart.com on a regular basis. Finally had to block my card and dispute those charges. Walmart knows these are bogus bon't won't back them out so I had to block my credit cards and file a formal dispute. I will not longer be shopping at Walmart.com.”

Helpful Report

Posted 2 years ago

“If I could use zero Stars I would put zero Stars they really really let me down. First they sold me a new cell phone I later learned it was refurbished and had problems with the screen but I had purchased the protection plan and I tried to get it fixed it was it wasn't covered they claimed it was covered under the manufacturers warranty so after messing with that for a long enough and learning I couldn't get it fixed what do you know it it did happen to actually get dropped and the screen cracked the protection plan is a joke it only covers the minimum of $130 out of 170 that I paid second I've been without a phone for 2 months haven't received any payment from them so up until this point it's just a scam beware of Walmarts dubious business practices do not be fooled. Now that I've tried to cash in on the warranty and get a new phone or get paid or anything I no longer have access to their site from Walmart site it's kind of funny that oops link is broken....”

Helpful Report

Posted 2 years ago

“I like to know who the fives star people are. Very likely Employees. Trying to scrub up poor customer service. You are welcome to look at my recent experience, see how many employees can swarm you in a bad way in no time. It would be nice if they swarmed you to help you, for what you are looking for.”

Helpful Report

Posted 2 years ago

“Big Box business Walmart Biased. Uses employees to block entry for no stated reason. They should have made some kind of neutral statement, on any politician calling 1/2 of their customer base deplorable., and the smelly Walmart shoppers branding by a politicized law enforcement agent, named Peter Strok,shpuld have been addressed by CEO of Walmart. But they allowed party politics and lunatic fringe groups to hijack, what should be a pleasant shoppibg experience, at any store,any mall. They racial profile, party politicize an issue while taking your online money, yet ban you from their stores. No explanation provided. They are the organ grinder monkies of the theiving politicians. There are dollar stores in neighborhoods. You do not need their notorious behaviour which favors one group of people over another. I hear people , who have experienced different discriminations from them, and their employees, that Sam Walton would be shocked at what his family and Jurassic Park like lawyers have done. Watch for my review on Trust Pilot, a great format for peaceful protest. No phone call from them after hundred calls. Go to dollar stores.”

Helpful Report

Posted 2 years ago

“I would give Walmart no stars, but the system wouldn't let me do it. I have spent weeks trying to get a return but the return dept can't process it because I purchased the item on a visa gift card. After the purchase the visa gift card was thrown away and now all they want to do with my return is credit the visa gift card I no longer have. Evey time I call about 30 mins after being on hold several times a return specialist informs me, they have reviewed everything, and they will send me a Walmart gift card and guess what? The Walmart card never shows up, this company has lied to me 3 times now! Do yourself a favor and DON'T ORDER FROM WALMART ONLINE! if something goes wrong, they will never return your funds. Stay away!”

Helpful Report

Posted 2 years ago

“Walmart is a joke, they make us work for them ! I will no longer shop there.”

Helpful Report

Posted 2 years ago

“repent or perish”

Walmart 1 star review on 12th August 2022

Helpful Report

Posted 2 years ago

“Self checkout at Walmart on Union is becoming a nightmare, I'm old and have a caregiver, now we share a cart as I'm not able to push my own. Everytime they tell us you have to have 2 carts for 2 people as we combine our purchases. Now we're told the manager wants it that way....WHY??? You're causing more congestion at the checkout, besides the frustration of said checkout. I remember going to Walmart with no hassles, go in buy and leave, now you get angry employees, angry customers, and no longer a pleasure to shop. Hey Walmart get it together or lose a lot of business. Because you lost mine.”

Helpful Report

Posted 2 years ago

“DO NOT EVER JOIN WALMART PLUS!! This was third wrong delivery order. Usually I’m missing one or two items…today it wasn’t even close to my order delivered!! Worse part is my $150 rewards dollars from Capital One are gone!!! Please, please, please don’t waste your money on Walmart Plus. Walmart is a WASTE!!! Walmart needs to close it shop and let Amazon handle it!!”

Helpful Report

Posted 2 years ago

“Out of all the Walmart I've been in Pendleton Oregon walmart is the worst. I have literally stood, asked for help at the sporting goods desk for up too a half hour. I called the store number just to try and get them to send someone to sporting goods. Worst customer service ever. Sincerely Bi-mart her I come.”

Helpful Report

Posted 2 years ago

“I purchased the Equate brand of 24 nutritional shakes in vanilla. I didn't start small because I figured how bad could they be. Big mistake. Mine don't expire until April of 2023. After shaking them to drink, when you get to the bottom, it's nasty. Chunks break off and I almost tossed more than the drink. Gross.”

Helpful Report

Posted 2 years ago

“I ordered AC pro on line . I was emailed to go pick up. I go and they give generic a substitute same price as brand . I was not informed it was substituted. Walmart waisted my time . I am tired of Walmart too and their stupid self checkout. I want use cashier . Walmart is not the same anymore . Amazon is kicking his … big time .”

Helpful Report

Posted 2 years ago

“Pick up services are worst, customer has to wait for 1 hour but merchandise never reaches their car trunk or are available on inside. Not customer friendly, hoping to get chaotic. May be their plan or political motivation.”

Helpful Report

Posted 2 years ago

“I purchased an on line order from a company called the Sugar Shack, 6000 Stewart Pkwy unit 6358. Douglasville GA 30154. The product was defective or a scam, when I tried to return thur Walmart they said it wasn’t from there fill center and would have to contact the company, which I did numerous times with no response. I then willed out a complaint form thur Walmart to get help which was a joke no one has ever responded. Please take this vendor off so another person doesn’t get scammed. Thank you kindly.”

Helpful Report

Posted 2 years ago

Walmart is rated 1.9 based on 1,106 reviews